Phone operator Work, Jobs in Oldbury, Wmd (with Salaries)

General Manager
Swim Sports Company Ltd —Oldbury
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
11d
CCTV Controller (Nights)
Amulet —Birmingham
- £15.06 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
5d
Customer Advisor
The AA —Oldbury
- £24,060 a year
- Full-time
- Annual leave
- Employee assistance programme
13h
Bank Switchboard Operator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £25,760 - £27,476 a year
- Overtime
- Communication skills
- Nursing
- Annual leave
- Work from home
4d
Data Analyst
Stern Energy —Birmingham
- Weekend availability
- Microsoft Excel
- English
- Analysis skills
- Annual leave
- Employee assistance programme
10d
Healthcare Operations Assistant
Back2Fitness Physiotherapy —Walsall
- £24,420 - £30,000 a year
- Full-time
- In-person
- Care plans
- Office experience
Quick apply
Switchboard Operator
George Eliot Hospital NHS Trust —Nuneaton
- £25,760 - £27,476 a year
- Part-time
- Annual leave
- Referral programme
10h
Floor – The Cocktail Club
Nightcap PLC —Birmingham
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Account Executive
Insight Trans Logisitcs ltd —Inkberrow
- £27,000 - £32,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13h
ADR Driver
Imperial Waste Solutions —Cradley Heath
- £14.25 an hour
- Full-time
- Driving
- In-person
- Mechanical knowledge
Quick apply
Area Manager (Maternity Cover)
Engage Management Services 2 LLP —Birmingham
- £40,000 - £42,500 a year
- Temporary
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Free parking
- Store discount
Quick apply
6d
Sales Manager & Commercial Leader
Faces Consent —Stafford
- £45,000 - £50,000 a year
- Full-time
- Sales
- In-person
Quick apply
13d
Local Operations Manager - Drivers
Freightliner —Birmingham
- Weekend availability
- Management
- IT
Vehicle Telematics & CCTV Installation Engineer - Midlands Based
Centrad —Tamworth
- £35,000 - £45,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Plant Fitter - GPS
Flannery Plant Hire —Sutton Coldfield
- Driving
- Travel
- Construction
MAF Facility Engineer
Select Engineering —Coventry
- £30 an hour
- Call to connect
- Computer literacy
- Engineering
- Maintenance
6d
TSS Engineer 2 Europe
Bartell Machinery Ltd. —Telford
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply

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General Manager

Swim Sports Company Ltd
Oldbury

Quick apply

Job details

Full-time
£32,000 - £37,000 a year
11 days ago

Benefits

Employee discount

Qualifications

Sales
Customer service
Facilities management
Business development
Leadership

Full job description

Job Ref: SPO2769

Branch: swim! - Oldbury

Location: swim! Oldbury, Oldbury

Salary/Benefits: 32-37k with performance bonus potential

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 Days per week including evenings and weekends

Hours per week: 40

Posted date: 04/06/2026

Closing date: 18/07/2026

Our purpose-built, state-of-the-art venues are designed especially for families, safe, secure, and inspiring environments where children learn, grow, and have fun in the water.

We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.

The Role

As a General Manager at swim!, you’ll lead your venue and team to deliver an exceptional customer experience every day. You’ll oversee operations, safety, and performance ensuring the centre runs smoothly, looks its best, and meets the highest standards of teaching, maintenance, and service.

You’ll also play a key role in growing your local swim! community, connecting with families, schools, and local organisations. With your Assistant Manager and Team Leader by your side, you’ll create a welcoming, efficient, and energetic environment that families love returning to.

What You’ll Do

Lead the daily operations of your swim! venue, ensuring a safe, clean, and enjoyable environment for all customers.
Motivate, coach, and support your team including Assistant Manager, Team Leader, Teachers and Operations Assistants to deliver a premium experience every day.
Maintain the highest operational and safety standards, including responsibility for pool plant operations (training provided if required).
Manage staff rotas, schedules, and resources in line with the 3-week operating pattern and cost of sale budget.
Take ownership of local sales and membership growth, conducting follow-up calls with leads and enquiries and supporting parents through their swim! journey.
Deliver hyperlocal community engagement building relationships with schools, nurseries, and local groups to raise awareness and drive new sign-ups.
Retaining exist customers through high standards, quality lessons and customer service.
Monitor and analyse performance data and customer feedback to continuously improve service quality.
Lead on recruitment, onboarding, training, development and retention of new team members.
Collaborate with colleagues across swim! centres across your region and swim@ venues to share good practice and deliver a great experience for every family.

About You

You’re an energetic, people-first leader who thrives in a fast-paced, customer-focused environment. You’re just as comfortable on the poolside as you are leading your team or chatting with local families. You take pride in high standards, enjoy building relationships, and love seeing your venue and team succeed.

Essential

Experience leading a team, ideally in a leisure, hospitality, or customer-facing environment.
Excellent leadership, able to coach, motivate, and inspire others.
Confident communicator, both in-person and over the phone, with strong customer service skills.
Passion for delivering premium experiences and building community connections.
Capacity to work a 3-week rota (including some evenings/weekends).

Desirable

Experience managing facilities, ideally leisure or pool operations.
Knowledge of health safety, safeguarding, or compliance frameworks.
Pool Plant Operator qualification desirable (training provided if not yet held).
Sales or business development experience, ideally in a customer-service environment.
Understanding of performance reporting.

Why Join swim!

Competitive salary with bonus potential.
Your birthday off, on us.
Instant earned wage access, save as you earn and discount vouchers
Fully funded training and ongoing professional development.
Bright, positive working environment in modern, purpose-built facilities.
Discounts on lessons for family and friends.
Recognition, rewards, and regular team events.
Career progression opportunities from venue leadership to regional and central opportunities.

Quick apply

Refine Your Search

phone operator jobs in oldbury, wmd

General Manager

CCTV Controller (Nights)

Customer Advisor

Bank Switchboard Operator

Data Analyst

Healthcare Operations Assistant

Switchboard Operator

Floor – The Cocktail Club

Customer Account Executive

ADR Driver

Area Manager (Maternity Cover)

Sales Manager & Commercial Leader

Local Operations Manager - Drivers

Vehicle Telematics & CCTV Installation Engineer - Midlands Based

Plant Fitter - GPS

MAF Facility Engineer

TSS Engineer 2 Europe

I want to receive the latest job alerts for phone operator in oldbury, wmd

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