Customer relations representative Work, Jobs in Ollerton, Ntt (with Salaries)

Technical Officer
Rotherham Metropolitan Borough Council —Rotherham
- £35,412 - £38,220 a year
- Full-time
9d
NEPTS Patient Carer
East Midlands Ambulance Service NHS Trust —Nottingham
- £25,272 a year
- Weekend availability
- Patient care
- Communication skills
Revenue, Benefits & Payments Officer
Rotherham Metropolitan Borough Council —Rotherham
- £26,824 - £31,022 a year
- Full-time
- Hybrid work
- IT
- Communication skills
10d
Student Experience Manager
University of Sheffield —Sheffield
- £38,784 - £47,389 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Area Housing Assistant
Rotherham Metropolitan Borough Council —Rotherham
- £28,598 - £31,022 a year
- Full-time
- Customer service
- Education
- IT
12d
Accounts Assistant
Manor Development Company —Sheffield
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Condition Monitoring Technician
Parks Electrical Engineering Ltd —Doncaster
- £28,000 - £38,000 a year
- Full-time
- Maintenance
- Travel
- Communication skills
- COVID-19 protective measures
Quick apply
HR Generalist
VF Corporation —Nottingham
- £37,000 - £42,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Presentation skills
- Free parking
Quick apply
2d

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Technical Officer

Rotherham Metropolitan Borough Council -
Rotherham

Apply Now

Job details

Full-time
£35,412 - £38,220 a year
9 days ago

Full job description

Salary

£35,412 - £38,220 (pay award pending)

Contractual hours

Basis

Full time

Region

Rotherham

Job category/type

Finance

Date posted

25/06/2026

Job reference

REQ23376

attachment

Benefits Package.doc

Directorate: Corporate Services

Permanent, full time, 37 hours per week.

We are looking to recruit a highly motivated Technical Officer to join our busy Revenue and Payments Team. This is an excellent opportunity for someone who enjoys working in a fast‑paced, professional environment and wants to play a key role in supporting effective service delivery for adults who require social care.

Working closely with the Team Leader, you will help manage daily operations, support staff development, and drive performance across the service.

What you will be doing

Provide technical advice and guidance to colleagues and customers on complex cases, disputes, and legislation
Support the day-to-day coordination of team workloads, ensuring priorities and deadlines are met
Lead or contribute to service improvement projects, research, and performance initiatives
Analyse data and produce management information, reports, and action plans
Assist in training, mentoring, and developing staff, including identifying training needs
Maintain up-to-date knowledge of Adult Social Care legislation, systems, and procedures
Monitor and support quality assurance, performance management, and budget control
Help develop and improve processes, systems, and communication methods.

What we’re looking for

Substantial knowledge and experience in a Revenues, Benefits and Payments environment or similar organisation
A detailed and up to date knowledge of Revenue and Payments legislation in relation to Adult Social Care
A strong understanding of relevant systems and procedures, enabling the provision of accurate technical and professional advice to staff and customers.
Assist in the ongoing maintenance and development of plans, procedures and policies.
The ability to deal with complex cases, disputes and complaints.
The ability to supervise and support staff providing advice, training, and mentoring as required including the ability to identify the training needs of the work of the team and dependant on the role deliver a schedule of training to staff across the service.
To be able to work under pressure, prioritise your own workload, meet tight deadlines and work accurately and with an eye for detail.
To be able to develop and promote good working relationships within other staff within the council, customers and external bodies
The ability to identify issues with individual items of work or processes themselves and suggest alternative options or solutions.
Experience of utilising a range of ICT systems and applications.

Why join us?

If you thrive in a fast‑paced environment, embrace change, and enjoy adapting to new challenges, this is a rewarding opportunity to join our supportive and experienced Revenue and Payments Team.

In return, we offer:

Comprehensive mentoring and training from experienced colleagues.
A strong, collaborative team with regular team meetings and peer support.
Hybrid working arrangements, supporting flexibility and work‑life balance.

If you would like an informal chat about the role, please contact Laura Groves on 01709 823505 or email [email protected].

Appointment is subject to satisfactory pre‑employment checks.

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.

Apply Now

Refine Your Search

customer relations representative jobs in ollerton, ntt

Technical Officer

NEPTS Patient Carer

Revenue, Benefits & Payments Officer

Student Experience Manager

Area Housing Assistant

Accounts Assistant

Condition Monitoring Technician

HR Generalist

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