Head of customer experience Work, Jobs in Olney, Bkm (with Salaries)

Responsive Administrator
FSG Property Services Ltd —Milton Keynes
- Up to £32,000 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
10d
Head of Transformation & Service Improvement
West Northamptonshire Council —Northampton
- £84,166 - £90,437 a year
- Continuous improvement
- Team management
- AI
8d
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
Office Administrator
Video Inn Production Limited —Northampton
- £28,000 - £30,000 a year
- Part-time
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
Quick apply
1d
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Marketing
- Free parking
- Flexitime
Quick apply
Scheduler
FSG Property Services Ltd —Milton Keynes
- £28,000 - £36,000 a year
- Full-time
- English
- Accounting
- Data entry
- Free parking
Quick apply
2d
Personal Assistant
Copart —Bedford
- Full-time
- Microsoft Outlook
- Research
- Driving
- Employee discount
- Life insurance
Quick apply
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Buying Assistant
Bodypower Sports plc Fitness Superstore —Moulton
- £27,000 a year
- Full-time
- Merchandising
- Analysis skills
- Data entry
- Free parking
- Employee discount
Quick apply
Head of FM Key Accounts
PHSGroup —Milton Keynes
- Remote
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
HR Assistant
Safenames Ltd —Milton Keynes
- £26,750 - £29,492 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
7d
ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Quality control
- Annual leave
Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Customer service
- Data analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Head Of Customer Experience
Lookers —Bedford
- Full-time
- Travel
- Analytics
- Annual leave
Quick apply
Guest Operations Manager
Hilton —Towcester
- Full-time
- Hotel
- Leadership
- Employee stock purchase plan
- Annual leave
Mercedes-Benz Enquiry Manager
Sytner —Milton Keynes
- Weekend availability
- Customer service
- Leadership
- Communication skills
- Employee discount
11d
Account Executive
Copart —Bedford
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Employee discount
- Life insurance
Quick apply
11d
Luxury Events Fundraising & Sales Manager
Globexpert Ltd. —Towcester
- From £20,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Google Suite
- Administrative experience
- Free parking
- Work from home
Quick apply
RV Care Home Manager
Bupa —Northampton
- Full-time
- Employee discount
- Gym membership
Quick apply
Resident Liaison Officer
Lawtech Group —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- English
Quick apply

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head of customer experience jobs near olney, bkm

Responsive Administrator

FSG Property Services Ltd
Milton Keynes

Quick apply

Job details

Part-time
Up to £32,000 a year
10 days ago

Benefits

Free parking
Company pension

Qualifications

Stakeholder liaison
GCSE
Administrative support experience
English
Microsoft Office Suite
Email software
Microsoft Office
Administrative experience
Organisational skills
Customer support
Time management
Office experience

Full job description

About the Company

Established in 1997, FSG Property Services Ltd is a property maintenance company that works in partnership with local authorities, housing associations, and social housing providers in the Buckinghamshire, Bedfordshire, Hertfordshire and Northamptonshire areas. With our head office located in Milton Keynes, we provide a range of services including void property refurbishment, reactive property maintenance, and planned property refurbishment contracts. Customer satisfaction is our top priority, and we strive to engage with our customers, residents, and the local community on every project.

Job Summary
We are looking for an organised, proactive and customer-focused Responsive Repairs Administrator to join our Responsive Repairs Team on a part-time (pro-rata) basis, ideally 9.00am to 2.30pm (would suit someone looking for school hours).

The successful candidate will provide day-to-day administrative support to the Responsive Repairs Manager and Scheduling Team, helping to ensure responsive repair works are managed efficiently and information is processed accurately and promptly.

A key part of the role will be managing the teams shared inbox, processing contractor submissions and correspondence, answering incoming calls, and supporting the Schedulers and Manager with the day-to-day coordination of responsive repair works.

Duties

Manage email communications
Maintain clear, accurate and organised electronic records
Answer incoming calls professionally and promptly
Assist with contacting contractors or other relevant parties to obtain updates on outstanding works
Highlight recurring issues, delays or concerns, escalating as appropriate
Update jobs on relevant systems as required
Any other ad hoc procedures deemed necessary

Skills

Have excellent attention to detail
Good IT Knowledge and proficient in Microsoft Office
Excellent organisational and time management skills
Able to multi task and prioritise your work load
Be proactive and use initiative
Communicate confidently with internal and external stakeholders

Experience

At least 3 years Admin or Customer Service experience
Experience managing a busy shared inbox or a high volume of correspondence
Experience of using Oneserve or similar scheduling platform preferred
Experience of working within the social housing sector preferred

Pay: Up to £32,000.00 per year

Benefits:

Company pension
Free parking

Education:

GCSE or equivalent (preferred)

Experience:

Administrative or Customer Service: 3 years (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in olney, bkm

Responsive Administrator

Head of Transformation & Service Improvement

Digital Marketing Manager

Office Administrator

Luxury Events & Fundraising Relationship Executive

Scheduler

Personal Assistant

Head of Professional Services

Buying Assistant

Head of FM Key Accounts

HR Assistant

ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)

Intelligence and Incident Response Co-ordinator

Head Of Customer Experience

Guest Operations Manager

Mercedes-Benz Enquiry Manager

Account Executive

Luxury Events Fundraising & Sales Manager

RV Care Home Manager

Resident Liaison Officer

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