Senior partner Work, Jobs in Ormskirk, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
4d
PA to Chief Executive and Administrative Lead
Shares Lancashire —Skelmersdale
- £28,000 a year
- Part-time
- Administrative experience
- QuickBooks
- Organisational skills
- Free parking
Quick apply
11d
Senior Customer Experience Manager
Kingswell Optical Studio —Liverpool
- £3,800 - £5,500 a month
- Full-time
- Management
- English
- Analysis skills
Quick apply
2d
Senior Talent Acquisition Partner
Northbridge Talent Group —Liverpool
- £54,420.00 - £76,327.06 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Health & wellbeing programme
- Work from home
Quick apply
3d
Senior Loyalty Manager
Iceland —Deeside
- Full-time
- Employee discount
5d
Finance Business Partner
Edge Hill University —Ormskirk
- £46,049 - £51,753 a year
- Full-time
- University
- Accounting
- Annual leave
- Employee assistance programme
13d
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £60,000 a year
- Hospitality
- Bar
- Hotel
Director of Operations (Joint CEO) - Adelaide House Approved Premises
Liverpool Diocesan Council for Social Aid —Liverpool
- £54,000 a year
- Weekend availability
- Management
- In-person
- Leadership
- Sick pay
Quick apply
10d
Corporate Project Manager
North Yorkshire Council —Ormskirk
- £54,934 - £56,760 a year
- Hybrid work
- Project management
- Leadership
- Communication skills
3d
Programme Manager
St. Helens Council —St Helens
- £50,269 - £53,460 a year
- Leadership
8d
Trainee Analyst/Analyst
Element Materials Technology —Deeside
- Laboratory experience
Senior Administrator- Preston
Aimée Willow Connex —Preston
- Financial services
- Time management
12d
Senior Category Manager - Property
Places for People —Preston
- Up to £70,000 a year
- Leadership
- Annual leave
- Employee discount
Associate Head of School (Research and Knowledge Exchange), School of Initial Teacher Education
Edge Hill University —Ormskirk
- Full-time
- Hybrid work
- University
- AI
- School
- Annual leave
- Employee assistance programme
12d
Client Services Manager
Staci —Blackburn
- Up to £123,456,789 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
2d
HR Manager
JN Civils Ltd —Preston
- £45,000 - £55,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Free parking
Quick apply
4d
Managing Director
RASASC Cheshire & Merseyside (Rape and Sexual Abuse Support Centre) —Warrington
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Work from home
Quick apply
4d
Senior TPI Account Manager
Evolve-Energy —Lytham St. Annes
- £60,000 a year
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Sr. Manager, HR Business Partner Operations & Quality
CSL Seqirus —Liverpool
- Full-time
- Master's degree
- Bachelor's degree
- Travel
5d
Senior Marketing Manager
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Spanish
- Sales
- Marketing
- Employee assistance programme
Quick apply

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senior partner jobs near ormskirk, lan

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year
4 days ago

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building

Why work for ESB International?

Our amazing customer focus and service to our clients
Along with our deep commitment to our learners and
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

senior partner jobs in ormskirk, lan

Head of Customer Experience

PA to Chief Executive and Administrative Lead

Senior Customer Experience Manager

Senior Talent Acquisition Partner

Senior Loyalty Manager

Finance Business Partner

General Manager

Director of Operations (Joint CEO) - Adelaide House Approved Premises

Corporate Project Manager

Programme Manager

Trainee Analyst/Analyst

Senior Administrator- Preston

Senior Category Manager - Property

Associate Head of School (Research and Knowledge Exchange), School of Initial Teacher Education

Client Services Manager

HR Manager

Managing Director

Senior TPI Account Manager

Sr. Manager, HR Business Partner Operations & Quality

Senior Marketing Manager

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