Dispatchers Work, Jobs in Otterbourne, Ham (with Salaries)

SERVICE COORDINATOR/SCHEDULER-FULL TIME
Bi-Fold Rolfe Limited —Winchester
- Up to £28,000 a year
- Full-time
- Analysis skills
- Computer skills
- In-person
- Annual leave
- Sick pay
Quick apply
2d
Administrator and Scheduling Coordinator
Abri —Eastleigh
- Up to £29,385.51 a year
- Full-time
- Customer service
- Continuous improvement
7d
Operations Controller
Evri —Eastleigh
- Full-time
- Administrative experience
- Annual leave
Transport Planner/administrator
Silverlake Automotive Recycling —Southampton
- From £29,500 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Employee discount
Quick apply
1d
Transport Administrator
DHL Supply Chain —Eastleigh
- £26,526.60 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Data entry
Dispatcher
Alliance Automotive Group LV —Andover
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
14d
Operations Support Agent
FedEx EU —Southampton
- £29,161.08 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
8d
Weighbridge Operator
SUEZ —Fareham
- £13.68 an hour
- Full-time
- Customer service
- Data entry
- Communication skills
Logistics Coordinator
Extreme Exhibitions Limited —Ringwood
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
12d
Scheduler
BRC Jobs —Southampton
- Full-time
- Microsoft Word
- Team management
- Communication skills
Quick apply
5d
Tasking Admininstrator
Ramora UK —Fareham
- £26,436.80 - £27,500.00 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Health & wellbeing programme
- Sick pay
Quick apply
6d
Operations Team Member
Chase Freight Ltd —Verwood
- Full-time
- Customer service
- Computer literacy
- Data analysis skills
Quick apply
1d
Appointment Booking Administrator
HYDE HOUSING ASSOCIATION —Havant
- £28,000 a year
- Full-time
- Microsoft Word
- Customer service
- Administrative experience
Quick apply
5d
Heavy haulage planner/dispatcher
NYA & SONS TRANS LTD —Basingstoke
- £40,000 - £65,000 a year
- Full-time
- Business development
- Organisational skills
- In-person
- Free parking
Quick apply
6d
Service Controller
British Red Cross —Winchester
- £25,541 - £27,200 a year
- Hybrid work
- Customer service
- Word processing
- Computer literacy
- Annual leave
- Flexitime
9d
Warehouse and Order Dispatch Operative
Kawaii Trading —Portsmouth
- From £13 an hour
- Overtime
- Warehouse experience
- Communication skills
Quick apply
2d
Courier Training and Onboarding Specialist!
Hermes Europe —Southampton
- £12.71 an hour
- Full-time
- Communication skills
6d
Logistics Planner
WF Supplies —Andover
- £35,000 a year
- Full-time
- Analysis skills
- In-person
- Employee discount
Quick apply
14d
Courier Training and Onboarding Specialist!
Evri —Marchwood
- £28,000 - £32,000 a year
- Full-time
- Communication skills
6d
Stores and Dispatch Team Leader
Vision RT Ltd. —Basingstoke
- Full-time
- Team management
- Organisational skills
- Leadership
Quick apply

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dispatchers jobs near otterbourne, ham

SERVICE COORDINATOR/SCHEDULER-FULL TIME

Bi-Fold Rolfe Limited
Winchester

Quick apply

Job details

Full-time
Up to £28,000 a year
2 days ago

Benefits

Annual leave
Company pension
Sick pay
On-site parking

Qualifications

Resource allocation planning
Stakeholder liaison
Supply chain
Logistics
Microsoft Office Suite
Analysis skills
Transportation management systems
Computer skills
Customer support
Customer interaction
Rota coordination

Full job description

Bi-Fold Rolfe Ltd were established in 1966 and we are the South of England's leading independent industrial door company, specialising in the repair, maintenance, installation, and manufacture of all types of industrial, commercial, automatic, and retail door systems.

SUMMARY OF ROLE

The company expects high standards of quality, workmanship, health and safety and environmental management and you will be responsible for monitoring, managing, and supporting its achievement. We are seeking a conscientious, enthusiastic, and experienced Service Coordinator/Scheduler with a can-do attitude and flexible approach.

YOUR PURPOSE

To Support the management team in the delivery of a comprehensive and efficient repairs/installation service to our customers through our job management software (Job Logic). Overseeing and scheduling the workload of engineers/sub-contractors by organising work through the relevant processes to maximise the efficiency of resources to meet defined key performance indicators.

KEY RESPONSIBILITIES

· Deal with engineers both face to face and via phone/email communications

· Raise repairs via email/phone.

Update customer portals in line with agreed KPI'S

· Record engineer absence and annual leave on the job management system.

· Reschedule jobs in the event of an unplanned absence of an engineer

· Communicate any changes / updates directly with the affected customers and staff members concerned.

· Monitor and managing engineers’ diaries to maximise productivity.

· Dispatch engineers in line with customer required kpi’s and completed by target dates.

· Ensure that Toolbox talks, and training dates are logged on Job Logic, ensuring the engineers have attended when required.

· Receive and deal with any engineer issues regarding access and job information.

· Receive and deal with any customer issues and escalate to the relevant supervisor /manager when required.

· Treat customers with respect, demonstrating a courteous manner, escalating if an issue cannot be resolved.

· Escalate to the management team any serious events or occurrences that need to be addressed urgently and highlight key issues or trends that could affect service delivery performance longer term if not addressed.

SKILLS REQUIRED

· Able to multi-task and prioritise workloads.

· Able to operate in a changing and evolving environment and enjoy the challenge.

· Possess interpersonal skills and ability to communicate at all levels in a professional manner being able to challenge and be challenged.

· Have an organised approach to work and time management.

· Able to use MS office, Outlook, Excel, and Bi Fold Rolfe’s Job Management software to an intermediate level.

· Be a team player by understanding what it is to be part of a team sharing experiences and learning.

· Be able to self-manage and be self-motivated, prioritising work and have a desire to solve problems and eliminate waste.

EXPERIENCE

· Proven previous experience in a resourcing/scheduling role, preferably in the Automatic Door/Industrial door industry.

· Job Logic Management Software (Desirable)

Benefits include : Nest pension, sick pay & 24days holiday plus bank holidays

Salary is Dependant on experience

HOURS

Mon-Friday 08:00 to 17:00 with a 30 minute lunch.

Job Type: Full-time

Pay: Up to £28,000.00 per year

Benefits:

On-site parking

Experience:

Scheduling: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

dispatchers jobs in otterbourne, ham

SERVICE COORDINATOR/SCHEDULER-FULL TIME

Administrator and Scheduling Coordinator

Operations Controller

Transport Planner/administrator

Transport Administrator

Dispatcher

Operations Support Agent

Weighbridge Operator

Logistics Coordinator

Scheduler

Tasking Admininstrator

Operations Team Member

Appointment Booking Administrator

Heavy haulage planner/dispatcher

Service Controller

Warehouse and Order Dispatch Operative

Courier Training and Onboarding Specialist!

Logistics Planner

Courier Training and Onboarding Specialist!

Stores and Dispatch Team Leader

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