Support associate Work, Jobs in Ottershaw, Sry (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Healthcare Support Worker, Medical Wards
Ashford and St. Peter's Hospitals NHS Foundation Trust —Chertsey
- £26,618 a year
- Weekend availability
- Hospital
- IT
- Communication skills
- Employee discount
4d
Accounts Payable Associate
Zapp —London
- Full-time
- Microsoft Excel
- Bachelor's degree
- Organisational skills
- Sick pay
11d
E-Commerce Customer Support Associate (Full Time)
MadFun Ltd —Lingfield
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
- Profit sharing
Quick apply
12d
Warehouse Associate Part Time 18 Hrs
Baboodle —London
- £12.71 - £14.50 an hour
- Part-time
- Google Suite
- Microsoft Office
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
1d
Team Member
NEXT —Walton-on-Thames
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
1d
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply
KYC Associate
Partners Capital —London
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
5d
Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
4d
Guest Service Associate
Atrium Hotel Heathrow —Feltham
- £13.21 an hour
- Hospitality
- Hotel
- Organisational skills
- Employee discount
Quick apply
5d
Retail Sales Associate
Emma Sleep - Guildford Ltd —Guildford
- £12.75 - £13.50 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
Sales Support Associate
Ralph Lauren —London
- Part-time
- Hospitality
- Maintenance
- Organisational skills
- Employee discount
Arrears & Collections Associate
Castle Trust Bank —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
9d
Onboarding Associate
Charles Stanley —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Junior AR Associate
Harvey Water Softeners —Old Woking
- £28,000 - £29,000 a year
- Full-time
- No experience needed
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
7IM Graduate Associate Programme
7IM —London
- Communication skills
8d
Kitchen Porter - RHS Garden Wisley
Restaurant Associates —Wisley
- £12.71 - £12.95 an hour
- Weekend availability
- Communication skills
- Free parking
Sales Associate
Sunglass Hut —Guildford
Localisation Associate (Part time)
Goodnotes Internships and Contracts —London
- Part-time
- Remote
- English
- Organisational skills
- IT

I want to receive the latest job alerts for support associate in ottershaw, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

support associate jobs in ottershaw, sry

Contact Centre Associate

Healthcare Support Worker, Medical Wards

Accounts Payable Associate

E-Commerce Customer Support Associate (Full Time)

Warehouse Associate Part Time 18 Hrs

Team Member

Legal Assistant / Client Support Analyst

KYC Associate

Customer Experience Associate

Guest Service Associate

Retail Sales Associate

Sales Support Associate

Arrears & Collections Associate

Front Desk Guest Service Associate

Onboarding Associate

Junior AR Associate

7IM Graduate Associate Programme

Kitchen Porter - RHS Garden Wisley

Sales Associate

Localisation Associate (Part time)

I want to receive the latest job alerts for support associate in ottershaw, sry

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected