Customer service representative Work, Jobs in Ottery Saint Mary, Dev (with Salaries)

Customer Service Representative
LV= Life & Pensions —Exeter
- £26.23 an hour
- Overtime
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Retail Customer Service Assistant - Nights
bp Retail —Honiton
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
10d
Customer Service Assistant
Exeter Airport —Exeter
- £13.21 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Free parking
- Employee assistance programme
Customer Service Advisor
WPA (Western Provident Association) —Taunton
- From £27,810 a year
- Full-time
- Bilingual
- Spanish
- English
- Store discount
- Health & wellbeing programme
Quick apply
14d
Customer Support Agent
TympaHealth —Exeter
- Weekend availability
- Hybrid work
- Salesforce
- Travel
- IT
- Employee discount
Quick apply
Customer Support Agent (Part-time Fixed Term Contract)
TympaHealth —Exeter
- Weekend availability
- Hybrid work
- Salesforce
- Travel
- IT
- Employee discount
Quick apply
Customer Service & Sales Advisor
J.Floris Ltd —Tiverton
- £25,000 - £28,000 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee discount
Quick apply
10d
Trainee Customer Service Representative (CSR)
The Pollard Group —Exeter
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Customer Service Advisor
Yorkshire Building Society —Taunton
- From £24,500 a year
- Customer service
- Financial services
- School
2d
Customer Service & Operations Advisor
C & D South West Ltd —Chard
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
Quick apply
3d
Customer Service Assistant - Yard
Huws Gray Group —Exeter
- Employee discount
9d
Customer Service Assistant
Wickes —Exeter
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
1d
Customer Services Coordinator
untypical —Exeter
- Microsoft Word
- Microsoft Excel
- Plumbing
- Employee assistance programme
4d
Customer Service Assistant
Southern Coop —Exmouth
- £12.21 - £12.71 an hour
- Part-time
- Employee assistance programme
- Employee discount
9d
Customer Service Assistant / Despatch Assistant
Taunton Leisure Ltd —Taunton
- £8.00 - £12.71 an hour
- Full-time
- Microsoft Word
- Sales
- Customer service
- Employee discount
Quick apply
11d
M&S Customer Service Assistant - M&S
Compass Group —Taunton
- £12.75 an hour
- Communication skills
3d
Seasonal Customer Service Assistant
Bandai Namco Amusement Europe Head Office —Lympstone
- Temporary
- Customer service
- Resort
Quick apply
3d
Customer Service Assistant
Golden Cap Holiday Park —Bridport
- £12.90 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Store discount
Quick apply
13h
Customer Service Advisor
NFU Mutual Agency —Crediton
- Full-time
- Free parking
Customer Service Assistant Over 18
Tenpin —Exeter
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
1d

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Customer Service Representative

LV= Life & Pensions -
Exeter

Apply Now

Job details

Full-time
£26.23 an hour

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Communication skills

Full job description

About The Role

We are currently advertising for 12 months contract in our Protection Claims team.

At LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures – that’s why we keep them at the heart of every decision we make. In fact, doing the right thing is what unites all 1,200 of our people, driving us forward as we shape tomorrow, together.

We are currently offering a hybrid working model (Full time office working until after an initial training period between 3-6 months) - so this would mean spending 3 days at our Exeter office, and the rest of your week from home - the best of both worlds!
You’ll work 37.5 hours per week (Monday to Friday between 9am-5pm). No weekend work. Overtime is available where there is a business requirement.

We offer a hybrid working model; however, your presence will be required in our Exeter office. (Full time office working until after an initial training period of 6 months).

Salary is £26.227.50. Your salary will also have the potential to increase as you progress through our career development framework when milestones are reached.

About You
We’re looking for people of all walks of life to join our team, who will be friendly, kind, ambitious, passionate, empathetic and caring! If you are all of those things, you’re who we’re looking for. We thrive on the benefit of everyone’s differences and love to learn from each other - being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people, but also to our members and our products. Whoever you are, whatever you are and in whatever way you identify, you’re welcome here.
Within your role as part of our busy Customer Response Teams, you'll focus on maintaining contact with our customers, predominantly via telephone communication or by email.
You may be dealing with customers who are making claims on existing policies, meaning that some people you speak to will be bereaved and in need of our compassion and care. You may also be dealing with new policy creation by speaking with our team of Independent Financial Advisors, these conversations are crucial to providing the best possible experience for our new customers and driving our values into each conversation.
Some of these calls may be a little difficult, but we’ll always support you. You’ll be providing care and support to people during challenging points in their lives – your contact with them could have a really positive impact during an otherwise difficult time.
Our team is massively supportive and everyone around you will help each other. You’ll be trained and mentored to make sure you know the systems and processes inside out, as well as learning how to deal with the tougher scenarios. One thing we’re good at? Celebrating success and a job well done!
So if you enjoy being on the phones and are looking for a role where you can really make a difference and help others, this is it! Don’t miss your chance to join us!

Key Responsibilities
Whether you’re joining us from a similar role in Customer Services or looking to kick-start your career in this field, we want to speak to you. You’ll need to:
Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare
Be a team player who enjoys working with others
Be compassionate and caring
Have great communication skills and a real talent for making customers feel special
Be a fantastic multi-tasker
Be able to use your initiative to solve problems and create solutions that delight our customers
Be good with words and numbers, and pay strong attention to detail
Be supportive, respectful, and courteous to all your new colleagues.
Although it can be tough dealing with calls of this nature, it is thoroughly rewarding being able to make one thing just that little bit easier for customers and their loved ones.

Rewards and Benefits
This role is a Band A in the LV= Structure.
At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work, including:

26 days' holiday – which increases after two years’ service to 28 days (adjusted for shorter contracts).
The opportunity to buy or sell up to five days’ holiday
An annual bonus scheme based on company and personal performance
Cycle to work scheme
A competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14% - subject to National Minimum Wage requirements.
You’ll receive up to 20% discount on our life products for you and your immediate family.
Free parking is available on-site, offered on a first come first served basis
We have a fantastic new coffee lounge where you can relax, socialise, and enjoy a delicious drink and snack.
Free tea and coffee-making facilities are also available in the office, including dairy and dairy-free milk
Free book-swap scheme for you to find what you love, whether it's a thrilling tale or romantic novel
Access to on-site Mental Health first aiders and our free, 24-hour employee EAP helpline

Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold.

Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold.

About Us

We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen.

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.

Go on, bring your true self to LV=.

Apply Now

Refine Your Search

customer service representative jobs in ottery saint mary, dev

Customer Service Representative

Retail Customer Service Assistant - Nights

Customer Service Assistant

Customer Service Advisor

Customer Support Agent

Customer Support Agent (Part-time Fixed Term Contract)

Customer Service & Sales Advisor

Trainee Customer Service Representative (CSR)

Customer Service Advisor

Customer Service & Operations Advisor

Customer Service Assistant - Yard

Customer Service Assistant

Customer Services Coordinator

Customer Service Assistant

Customer Service Assistant / Despatch Assistant

M&S Customer Service Assistant - M&S

Seasonal Customer Service Assistant

Customer Service Assistant

Customer Service Advisor

Customer Service Assistant Over 18

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