Service leader Work, Jobs in Overseal, Dby (with Salaries)

Customer & Sales Support Team Leader
Keystone Lintels —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer & Sales Support Team Leader
Keystone Group —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
14d
Operations Team Leader
The Pallet Network —Swadlincote
- £36,001.71 - £47,988.87 a month
- Full-time
- Management
- Warehouse experience
- Leadership
- Free parking
- Employee discount
Quick apply
1d
Operations Executive - Escorted Tours
Riviera Travel —Burton-On-Trent
- £27,500 - £29,200 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
4d
Group Leader (Autism)
Resources for Autism —Birmingham
- £17.58 an hour
- Part-time
- Hybrid work
- Childcare
- Care experience
- Microsoft Office
- Employee assistance programme
- Flexible schedule
Quick apply
8d
Event Supervisor
Event Support Team —Exhall
- Up to £14.50 an hour
- Hybrid work
- Customer service
- Supervising experience
- Driving
Quick apply
Project Assistant
Reference Technology Ltd —Tamworth
- Up to £25,878 a year
- Full-time
- Microsoft Office
- Administrative experience
- Driving
- Health & wellbeing programme
- Annual leave
Quick apply
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Burton-On-Trent
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Partner Account Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Administration Specialist
DSV —Swadlincote
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
5d
Administration Specialist- Fixed Term Contract
DSV —Swadlincote
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
4d
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Room Leader - Kids Planet Donisthorpe
Kids Planet Day Nurseries —Donisthorpe
- Full-time
- Leadership
Quick apply
Customer Service & Operations Manager
Soane Britain —Thurmaston
- Full-time
- Hospitality
- Microsoft Excel
- Sales
Cleaning Operative
Industrial Site Maintenance —Swadlincote
- £12.71 an hour
- Part-time
- Customer service
- English
- Driving
- Referral programme
Quick apply
Customer Operations Area Manager
Cadent Gas —Leicester
- From £72,000 a year
- Hybrid work
- Continuous improvement
- Driving
- Leadership
- Employee discount
10d
Customer Enquiry (TEAM LEADER)
NEBOSH —Leicester
- £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
8d
Senior Operational Leader - Ilkeston
Department for Work and Pensions —Ilkeston
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
10d
Warehouse Team Leader
DSV —Swadlincote
- Full-time
- Management
- Warehouse experience
- IT
- Annual leave
- Employee discount
Sterility Assurance Manager
Sciensus —Burton-On-Trent
- Continuous improvement
- No degree
- Annual leave
- Life insurance
Quick apply

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Customer & Sales Support Team Leader

Keystone Lintels
Swadlincote

Quick apply

Job details

Permanent | Full-time
5 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
On-site parking

Qualifications

CRM software
Sales support
Microsoft Excel
EDI
Sales
Customer service
English
Microsoft Office
Continuous improvement
Data entry
Organisational skills
Relationship management
IT
Phone etiquette
Leadership
Communication skills

Full job description

At Keystone Lintels, we're proud to be the UK's leading lintel manufacturer, delivering innovative construction solutions backed by exceptional customer service. As our business continues to grow, we're looking for an experienced and motivated Customer & Sales Support Team Leader to help drive performance, develop our people, and ensure we continue to provide an outstanding customer experience.

If you're passionate about leading teams, improving processes, and putting customers first, we'd love to hear from you.

The Role

As Customer & Sales Support Team Leader, you'll support the Customer & Sales Support Manager in the day-to-day leadership and development of the Customer Support and Sales Support teams. You'll play a key role in ensuring project pipelines, lead management, quotation processing, and customer service standards are delivered efficiently while helping the team achieve productivity and performance targets.

This is an excellent opportunity for someone with strong leadership skills, a customer-focused mindset, and experience working within a fast-paced sales support or customer service environment.

Key Responsibilities

Support the Customer & Sales Support Manager with the daily management and development of the Customer Support and Sales Support teams.
Lead, coach and develop team members through inductions, ongoing training and performance support.
Promote and champion a positive Health & Safety culture, ensuring all team members understand and follow company procedures.
Monitor the quality and accuracy of leads logged within Keylink.
Ensure lead, quotation and customer data is recorded accurately and within agreed timescales.
Manage customer enquiries, ensuring prompt, professional and effective resolution.
Foster a customer-first culture, delivering exceptional service to both internal and external customers.
Coordinate requests and communication between internal departments and external sales teams.
Produce reports for key customers and senior management.
Support the Sales Support Manager with departmental administration and reporting.
Maintain effective communication across departments to ensure seamless customer service.
Provide cover across team functions when required.
In the absence of the Customer & Sales Support Manager, oversee team performance and day-to-day operations.
Ensure departmental objectives align with wider regional and company goals.
Undertake any other duties appropriate to the role and within your capability.

About You

We're looking for someone who brings:

Previous experience in a Team Leader or Supervisory role within Customer Service, Sales Support or a similar environment.
Excellent leadership, coaching and people development skills.
Outstanding customer service and relationship management abilities.
Strong organisational skills with excellent attention to detail.
Confidence managing workloads, priorities and deadlines in a fast-paced environment.
Excellent communication skills with the ability to build effective relationships across departments.
Experience using CRM systems
IT skills, including Microsoft Office, particularly Excel.
A proactive approach with excellent problem-solving and decision-making skills.
A commitment to continuous improvement and delivering high-quality results.

If you're ready to take the next step in your leadership career and help shape an exceptional customer and sales support function, we'd love to hear from you.

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service leader jobs in overseal, dby

Customer & Sales Support Team Leader

Customer & Sales Support Team Leader

Operations Team Leader

Operations Executive - Escorted Tours

Group Leader (Autism)

Event Supervisor

Project Assistant

Manager Service Delivery & Transport

Partner Account Coordinator

Administration Specialist

Administration Specialist- Fixed Term Contract

General Manager- Birmingham City FC

Room Leader - Kids Planet Donisthorpe

Customer Service & Operations Manager

Cleaning Operative

Customer Operations Area Manager

Customer Enquiry (TEAM LEADER)

Senior Operational Leader - Ilkeston

Warehouse Team Leader

Sterility Assurance Manager

I want to receive the latest job alerts for service leader in overseal, dby

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