Customer experience agent Work, Jobs in Oxford, Oxf (with Salaries)

Front office team member (Days & NIght)
MERCURE —Oxford
- Full-time
- Hotel
- Employee discount
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service Advisor
Northgate Vehicle Hire —Banbury
- £28,734 a year
- Employee discount
Quick apply
Sales Negotiator
JCP Estate Agents —Oxford
- £25,000.00 - £52,867.08 a year
- Full-time
- Sales
- Administrative experience
- In-person
- Free parking
Quick apply
Field Interviewer - Reading
the National Centre for Social Research —Reading
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newbury
- £3,800 a month
- Full-time
Quick apply
Part-Time Viewings Clerk Based in Aylesbury, Buckinghamshire | Flexible Hours | Home Based
Hurst Estate Agents —Aylesbury Vale
- £12.71 an hour
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- Flexible schedule
Quick apply
9h
Sales Agent | Oxford
Knight Frank —Oxford
- Full-time
- Business development
- Negotiation
Field Agent
Conexus Recovery and Field Services —Reading
- Up to £30,853.80 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Business
- Annual leave
Quick apply
Van Driver - Motorcycle & PLEV collections
ASM Auto Recyling —Thame
- £30,500 - £32,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
11h
Sales Negotiator
Michael Anthony Estate Agents —Aylesbury
- £20,000 - £33,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Referral programme
Quick apply
Customer Service Agent
Techtronic Industries GmbH (TTI) —Marlow
- Full-time
- CRM software
- Data entry
- Organisational skills
- Free parking
- Work from home
Junior Commercial Advisor
Verisure Services (UK) Limited —Reading
- £3,800 - £6,000 a month
- Full-time
- Sales
- In-person
- Employee discount
- Referral programme
Quick apply
Customer Retention Specialist
Agria Pet Insurance —Aylesbury
- £26,500 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Annual leave
Quick apply
Sales Associate
TUMI —Bicester
- Part-time
- Microsoft Word
- Sales
- Computer literacy
Guest Service Agent - Soho Farmhouse
Soho House & Co. —Banbury
- £15.50 an hour
- Weekend availability
- Hotel
- Employee discount
Quick apply
Apprentice Freight Operations Co-ordinator
500 Logistics Limited —Thatcham
- £8.00 - £12.71 an hour
- Full-time
- Microsoft Word
- English
- In-person
- Free parking
Quick apply
7d
Sales Advisor
Samsonite —Bicester
- Part-time
- Merchandising
- Cleaning
- Cash handling
Operations Agent
DHL —Reading
- Computer literacy
- Administrative experience
- Organisational skills
4d
Imports / Revenue Administrator
SABETI WAIN AEROSPACE LTD —High Wycombe
- Full-time
- Microsoft Word
- English
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
2d

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Front office team member (Days & NIght)

MERCURE -
Oxford

Quick apply

Job details

Full-time

Benefits

Company pension
Employee discount

Full job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

At Hawkwell House, our team reflects Mercure’s spirit of heartfelt service and local discovery, offering a supportive workplace and a guest experience rooted in Oxford’s unique character.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

Greet, check in, check out, respond to requests, and settle accounts while providing exceptional service
Willing to work morning or afternoon shifts according to the needs of the business
Enroll our guests in Accor Loyalty Membership
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel
Service focused personality is essential; experience is an asset
Dealing with guest complaints following Mercure standards
Great communication with all departments
Making sure all important information is passed to the next shift and your colleagues
Assure the task list has been done
Being proactive in sorting-out problems
Working with Opera or related systems is a plus
Fluency in English

Qualifications

Your experience and skills include:

Greet, check in, check out, respond to requests, and settle accounts while providing exceptional service
Take the initiative to add a personalized experience
Dealing with payments (credit cards )
Communicate with guests by email and on the phone
Problem solving

Service focused personality is essential

Additional Information

Experience is an asset
Prior experience working with Opera or a related system
Additional languages are a plus

Your team and working environment:
The Hawkwell House team embodies Mercure’s welcoming and locally inspired culture, creating a warm, authentic environment where guests and colleagues feel at home. Our property blends charm, character, and genuine hospitality in everything we do.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

PERKS FOR YOU:

Employee benefit card offering discounted rates at Accor worldwide
Free and delicious meal breaks on duty
Complimentary stays in the UK and North Ireland
Friends & Family discounts
50% food discounts in our restaurants
Pension Scheme
Health Insurance
Cycle-to-work scheme
Staff Uniforms Provided
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!

Candidates must have the right to work in the UK

Quick apply

Refine Your Search

customer experience agent jobs in oxford, oxf

Front office team member (Days & NIght)

JUNIOR SALES ADVISOR

Customer Service Advisor

Sales Negotiator

Field Interviewer - Reading

JUNIOR SALES CONSULTANT

Part-Time Viewings Clerk Based in Aylesbury, Buckinghamshire | Flexible Hours | Home Based

Sales Agent | Oxford

Field Agent

Van Driver - Motorcycle & PLEV collections

Sales Negotiator

Customer Service Agent

Junior Commercial Advisor

Customer Retention Specialist

Sales Associate

Guest Service Agent - Soho Farmhouse

Apprentice Freight Operations Co-ordinator

Sales Advisor

Operations Agent

Imports / Revenue Administrator

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