Client success manager Work, Jobs in Oxford (with Salaries)

Account Manager
Wiley —Oxford
- £38,500 - £56,567 a year
- Full-time
- CRM software
- Sales
- Salesforce
6d
Senior Sales Account Manager
Avella People —Thame
- £42,000 - £90,000 a year
- Full-time
- CRM software
- Sales
- Maintenance
- Free parking
- Health & wellbeing programme
Quick apply
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Client Service Director
AND Digital —Reading
- Full-time
- Hybrid work
- Driving
- Contracts
- Gym membership
Quick apply
Senior Account Manager
Air IT —Abingdon
- Full-time
- Hybrid work
- Azure
- Communication skills
- Annual leave
- Employee assistance programme
Customer Success Manager (maternity cover)
Dynamic Planner —Reading
- Hybrid work
- Analysis skills
- Project management
- Communication skills
Business Development Executive (US Sales)
Oxford Global Conferences —Oxford
- £30,000 - £44,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
2d
Account Manager
Building Materials Nationwide —Reading
- £30,000 - £40,000 a year
- Full-time
- Sales
- Salesforce
- No experience needed
- Free parking
- Employee assistance programme
Quick apply
Client Success Coordinator
Communications Solutions UK —Reading
- £26,000 - £30,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
13d
Client Service Executive (Fixed-term Contract)
Audley —Witney
- £28,500 - £31,500 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Account Manager
digiLab Solutions —Oxford
- £24.03 an hour
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Communication skills
- Referral programme
Quick apply
Strategic Account Manager (B2B Software Technology or Professional Services)
Seequent —Reading
- Hybrid work
- Sales
- Master's degree
- Business
Account Manager
Saepio —High Wycombe
- Full-time
- Hybrid work
- Sales
- Annual leave
- Life insurance
Quick apply
Global Account Manager - Life Sciences
SAS —Marlow
- Hybrid work
- Sales
- English
- Business development
Business Manager
Thermo Fisher Scientific —Swindon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Customer Service and Administration Executive
Clean Linen Services —Banbury
- £28,405.06 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Sales Executive BFSI UKI
Stibo Systems —Reading
- Full-time
- Hybrid work
- Sales
- Salesforce
- AI
Business Development Executive
The Traffic Management Company —Towcester
- From £35,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Free parking
- Gym membership
Quick apply
Sales & Account Management Executive
Conrad Energy —Abingdon
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
Fire Sales Account Manager
Evolution Security —Marlow
- Hybrid work
- Bachelor's degree
- Organisational skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
14d

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Account Manager

Wiley -
Oxford

Apply Now

Job details

Full-time
£38,500 - £56,567 a year
6 days ago

Qualifications

CRM software
Sales
Salesforce
Bachelor's degree
Account management
Communication skills
Teaching

Full job description

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

6–10 Month Fixed Term Contract

The Account Manager is responsible for managing and retaining a portfolio of Pharma and Veterinary accounts , driving revenue growth through strong relationship management, strategic account planning, and a consultative sales approach.

This role requires a deep understanding of customer needs, the ability to use data to inform decisions, and a proactive approach to identifying cross-selling opportunities across journal and non-journal products.

How Will You Make an Impact?

Manage a portfolio of ~100–200 accounts, owning revenue targets and renewal performance
Develop and execute strategic account plans, setting clear objectives and evolving strategies throughout the year
Analyse customer usage data and performance trends to monitor account health and address risks proactively
Lead renewals and renegotiations, ensuring compliance and managing associated documentation
Identify and drive cross-selling opportunities aligned to institutional research needs
Research customer organisations to understand priorities and tailor solutions accordingly
Build and maintain strong relationships with key stakeholders across client organisations
Deliver data-driven negotiations to achieve successful commercial outcomes
Maintain accurate CRM records and provide regular forecasting updates
Collaborate with cross-functional teams including Customer Success, Sales Operations, and Editorial
Represent the business at relevant industry conferences and events
Act as a key point of contact for agency partners, maintaining regular communication.

What We Are Looking For

Proven experience managing strategic accounts and consistently hitting sales targets
Experience in complex, consultative sales environments
Strong ability to understand institutional research and teaching needs
Demonstrated success in identifying and converting cross-selling opportunities
Excellent written communication skills, particularly via email
Ability to manage your own book of business independently
Track record of exceeding revenue targets using a consultative sales approach
Growth mindset with a strong focus on revenue generation

Required Qualifications

Bachelor’s degree (or equivalent experience)
Relevant experience in account management or sales

Nice to Have

Experience using Salesforce or similar CRM systems
Familiarity with sales methodologies
Strong and professional LinkedIn presence

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

38,500 GBP to 56,567 GBP

#LI-SC

Apply Now

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