Technical operator Work, Jobs in Pallion, Twr (with Salaries)

Customer Relations Clerk
Hays Travel —Sunderland
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Employee discount
Robot Operator
Hydram —Sedgefield
- Day shift
- Power tools
- Welding
- Communication skills
- Free parking
- Employee assistance programme
Sales Manager
Origin Tech Ltd —Newcastle upon Tyne
- £60,000 - £65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
- Sick pay
Quick apply
Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
Quality And Technical Lead
J Barbour and Sons —South Shields
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Free parking
- Store discount
Quick apply
Operations Technician Level 2
Sembcorp Industries —Teesside
- Management
- Leadership
- Annual leave
14d
Electronics Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Remote
- Engineering
- System design
- Mentoring
- Flexible schedule
Quick apply
Process Technician
NOVARES —Peterlee
- Maintenance
Senior Developer
Hays Travel —Sunderland
- Azure
- SQL
- Software development
- Employee discount
Mechanical Fitter
TRADEBE —Sunderland
- Overtime
- Mechanical knowledge
Senior Software Engineer
OpenWorks Engineering —Prudhoe
- Full-time
- Computer Science
- DevOps
- Engineering
Quick apply
SHEQ Advisor
United Infrastructure —Washington
- Full-time
- Driving
- Construction experience
Quick apply
IT Delivery - Web Developer - IT4
Parkdean Resorts —Newcastle upon Tyne
- £60,000 a year
- Azure
- JavaScript
- Resort
- Store discount
- Employee assistance programme
Quick apply
Cruise Development Executive
Hays Travel —Sunderland
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
Routing & Printing Operator
Palram D.P.L —Newton Aycliffe
- £28,000 a year
- Full-time
- CAD
- Continuous improvement
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
7h
VacancyTitle: Wasterwater Treatment Process Manager
Northumbrian Water/Essex & Suffolk Water —Wallsend
- £49,215 - £57,900 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
9d
DTF Print operator
Transfers next day —Blaydon
- From £12.71 an hour
- Part-time
- Assembly
- Warehouse experience
- Power tools
- Free parking
Quick apply
Assistant Engineering Manager
Balfour Beatty —Newcastle upon Tyne
- Part-time
- Hybrid work
- Engineering
- Project management
- Annual leave
Multi-Skilled Heat Exchanger Production Technician
Vestas aircoil UK North —Peterlee
- From £28,000 a year
- Full-time
- Basic maths
- Welding
- In-person
- Free parking
- Sick pay
Quick apply
7d
Electronics Test Engineer, Resistors
TT Electronics plc —Bedlington
- Full-time
- Engineering
- C++
- Python
- Annual leave
- Employee assistance programme

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Customer Relations Clerk

Hays Travel -
Sunderland

Apply Now

Job details

Benefits

Employee discount

Qualifications

Microsoft Word
Microsoft Excel
GCSE
Analysis skills
File management
Communication skills
Negotiation
Time management

Full job description

Role Summary

This is an exciting opportunity to join our Customer Relations team at Hays Travel. The department is dedicated to resolving customer complaints with empathy, professionalism, and care, ensuring every customer walks away with a positive impression of our brand. Our aim is to build trust, encourage repeat bookings, and inspire customers to recommend Hays Travel to others. As we deal with sensitive and sometimes complex situations, a mature, understanding, and compassionate approach is essential. At the same time, you’ll be joining a supportive and collaborative team where no two days are the same. This role is perfect for someone who enjoys creative problem-solving, thrives on new challenges, and values teamwork when overcoming obstacles together.

Key Responsibilities:

Handling complaints from customers across various company divisions
Recording, maintaining, and updating documentation related to complaints in compliance with GDPR
Keeping customers informed about the progress of their complaints through both verbal and written communication
Coordinating with Colleagues, Tour Operators and Third Parties regarding complaints and queries in line with ABTA’s Code of
conduct
Ensuring timely receipt of documentation from relevant parties
Liaising with ABTA and Legal Representatives
Generating relevant reports for management
Adhering to Customer Excellence Standard

Competencies Required:

Exceptional listening and communication skills
Highly organised with excellent time-management skills
Strong problem-solving and analytical abilities to identify effective solutions
Able to investigate issues independently, prioritise workload, and collaborate effectively within a team
Strong negotiation skills, achieving satisfactory outcomes for all parties
Flexible and adaptable to meet changing business needs
Exceptional accuracy with a strong attention to detail
Proven ability to meet tight deadlines in fast-paced environments
Confident, driven, and enthusiastic professional approach
Resilient and able to perform effectively under pressure

Technical Skills Required

Knowledge of computer systems i.e. Microsoft Word and Excel with the ability to utilise its key functionalities
Strong attention to detail and accuracy skills
File management skills
Web Navigation skill

Qualifications

English and Maths GCSE grade 4 or above

General

Undertake any other duties that fall within the job criteria
Adhere to all company policies and procedures, including Health and Safety
Treat all employees, customers, and suppliers with dignity and respect
Note that this job description is not exhaustive but reflects the key areas involved

About Us

As the UK’s largest independent travel agency, Hays Travel specialises in providing good value, quality holidays, alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year.

Our values

Our SMILE values are embedded in to our company and ensure our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.

Supportive
Motivational
Innovative
Loyal
Excellent

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work. We're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.

Apply Now

Refine Your Search

technical operator jobs in pallion, twr

Customer Relations Clerk

Robot Operator

Sales Manager

Customer Services Software Engineer

Quality And Technical Lead

Operations Technician Level 2

Electronics Engineer

Process Technician

Senior Developer

Mechanical Fitter

Senior Software Engineer

SHEQ Advisor

IT Delivery - Web Developer - IT4

Cruise Development Executive

Routing & Printing Operator

VacancyTitle: Wasterwater Treatment Process Manager

DTF Print operator

Assistant Engineering Manager

Multi-Skilled Heat Exchanger Production Technician

Electronics Test Engineer, Resistors

I want to receive the latest job alerts for technical operator in pallion, twr

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