Lead engineer, digital servicing Work, Jobs in Parbold, Lan (with Salaries)

3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
4d
Lead Engineer, Digital Servicing
Financial Wellness Group —Manchester
- Communication skills
Multi Skilled Engineer
Muller Skelmersdale —Skelmersdale
- £55,350 a year
- Full-time
- Maintenance
- Analysis skills
- Programmable logic controllers
- Annual leave
Quick apply
3d
Communications Lead - European Environmental Projects
Countryscape —Manchester
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Bachelor's degree
- Work from home
Quick apply
5d
QA LEAD
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- AI
- Employee assistance programme
Quick apply
Internal Communications Manager
BAM UK & Ireland —Salford
Service Improvement Engineer
BAE Systems —Warton
- From £51,772 a year
- Hybrid work
- Contracts
2d
Team Leader
Kraft Heinz Company —Wigan
Infrastructure Engineer
FluidOne —Chorley
- £50,000 - £60,000 a year
- Full-time
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
11d
Lead AI Engineer - Financial Inclusion
M-KOPA —Manchester
- Full-time
- Remote
- Scripting
- AI
- Leadership
Lead Technical Services Engineer
Synextra —Birchwood
- £55,000 - £85,000 a year
- Full-time
- Azure
Quick apply
Lead Developer
EA Technology —Chester
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- System design
- Referral programme
Quick apply
Quality Engineer
JRL Group —Wigan
- Full-time
- Free parking
Quick apply
9d
Internal Service Desk Manager
Advania UK —Manchester
- £44,000 - £48,000 a year
- Hybrid work
- Azure
- Maintenance
- Team management
EC & I Project Engineer
AGC Chemicals Europe, Ltd. —Thornton Cleveleys
- From £59,101 a year
- Engineering
- Programmable logic controllers
Quick apply
Digital Information Management Lead
AECOM —Manchester
- Full-time
- Hybrid work
- Sales
- Engineering
- Master's degree
3d
Senior Front End Developer
30Seconds Group —Manchester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- APIs
- Annual leave
Quick apply
3d
Application Support Manager
System C —Liverpool
- Full-time
- SQL
- Communication skills
RC Frame Project Manager
Weststone People Limited —Manchester
- £325 - £375 a day
- Full-time
- Project management
- First Aid Certification
- Driving
Quick apply
5d
Music Producer / Studio Engineer
Vibratone Sound Studio —Manchester
- Business development
- Organisational skills
- In-person
Quick apply
14d

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3rd Line IT Engineer

MCS Group
Ormskirk

Quick apply

Job details

Full-time
£45,000 - £55,000 a year
4 days ago

Benefits

Free parking
Employee mentoring programme
Company pension
Canteen
Discounted gym membership
Company events
Private medical insurance
Employee discount
Gym membership
Bereavement leave
On-site parking

Qualifications

Microsoft Windows Server
DHCP
Continuous improvement
IT support
DNS
Root cause analysis
Account management

Full job description

THE ROLE

As a Lead IT Engineer, you will serve as the final escalation point for technical issues across our client base. You’ll work on the most complex incidents, assist in service design and delivery, deliver a wide range of IT projects, such as Microsoft 365 migrations, infrastructure upgrades, networking installations, and act as a technical reference point for the service desk. This role is ideal for a senior engineer with strong all-round knowledge, excellent troubleshooting ability, and a proactive mindset for continuous improvement.

KEY RESPONSIBILITIES

- Act as the highest escalation point for technical incidents and service requests.

- Troubleshoot and resolve complex issues across infrastructure, networks, cloud, servers, firewalls, and endpoint management.

- Perform root cause analysis for recurring or critical issues and implement permanent fixes.

- Handle advanced onboarding, migrations, and client infrastructure projects where required.

- Support, guide and mentor all engineers on complex issues and personal development.

- Lead on difficult or high-priority client cases, maintaining calm under pressure.

- Assist with creating and maintaining internal knowledge base and documentation.

- Liaise with vendors and suppliers for support escalations and service issues.

- Communicate with clients clearly, particularly around complex technical issues, ensuring confidence and understanding.

- Support the Account Management team with technical insight when reviewing client environments.

- Deliver technical tasks within client projects including configuration, migration, implementation, and testing.

- Work on Microsoft 365, networking, server and endpoint projects.

EXPERIENCE AND SKILLS NEEDED

- 5+ years in IT support roles.

- Broad technical experience across Windows Server, Microsoft 365, networking (DNS, DHCP, routing), firewalls, cloud technologies, and backup solutions.

- Experience with RMM and PSA tools.

- Strong diagnostic, troubleshooting and decision-making skills.

- Calm, structured approach to problem-solving with a high attention to detail.

- Able to mentor others and contribute to the improvement of the overall service function.

- Relevant industry certifications (e.g. Microsoft, Cisco, CompTIA) are desirable.

WHAT WE OFFER

- Private healthcare
Access to private medical cover for faster treatment and peace of mind.

- 33 days holiday per annum, including bank holidays and your birthday off
Generous holiday allowance to help you rest, recharge and celebrate.

- Professional development plans
Structured plans to support your career growth and long-term goals.

- 8 hours of training per month
Dedicated time each month for learning, development, or certifications.

- Funded qualifications
We cover the cost of relevant professional qualifications to support your progression.

- Employee of the Quarter scheme, with the potential to win substantial prizes
Quarterly recognition programme to reward high performers.

- Company events and nights out
Regular team socials and celebrations throughout the year.

- Discounted gym membership
Stay active with discounted access to local gyms.

- Perkbox rewards account, providing a range of discounts
Nationwide perks and everyday savings through your Perkbox membership.

- Mental health support
Access to mental wellbeing resources and confidential support through our healthcare provider.

- Pension contribution
Company contributions to help you plan for the future.

- Free onsite parking
No daily parking stress, just pull up and walk in.

- Large, modern office with breakout room
A bright, spacious workspace with breakout areas for collaboration and downtime.

HOW TO APPLY

If you wish to apply for this role, please send your CV directly to [email protected].

Pay: £45,000.00-£55,000.00 per year

Benefits:

Bereavement leave
Canteen
Company events
Company pension
Employee mentoring programme
Free parking
Gym membership
On-site parking
Private medical insurance

Ability to commute/relocate:

Ormskirk L40: reliably commute or plan to relocate before starting work (required)

Application question(s):

Why would you like to work at MCS?

Experience:

IT support: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

lead engineer, digital servicing jobs in parbold, lan

3rd Line IT Engineer

Lead Engineer, Digital Servicing

Multi Skilled Engineer

Communications Lead - European Environmental Projects

QA LEAD

Internal Communications Manager

Service Improvement Engineer

Team Leader

Infrastructure Engineer

Lead AI Engineer - Financial Inclusion

Lead Technical Services Engineer

Lead Developer

Quality Engineer

Internal Service Desk Manager

EC & I Project Engineer

Digital Information Management Lead

Senior Front End Developer

Application Support Manager

RC Frame Project Manager

Music Producer / Studio Engineer

I want to receive the latest job alerts for lead engineer, digital servicing in parbold, lan

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