Parts advisor Work, Jobs in Park Gate, Ham (with Salaries)

Customer Experience Advisor
WeBuyAnyPhone.com —Fareham
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Gym membership
Quick apply
11d
Parts Advisor
Carsa Limited —Eastleigh
- Up to £31,500 a year
- Overtime
- Microsoft Excel
- In-person
- Phone etiquette
- Health & wellbeing programme
- Life insurance
Quick apply
6d
Parts Advisor
Marshall Motor Group —Southampton
- £30,738 a year
- Annual leave
- Employee discount
Quick apply
Service Advisor
Snows Group —Sarisbury Green
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Senior Parts Advisor
Snows Group —Hedge End
- £27,000 - £33,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Service Advisor
Marshall Motor Group —Fareham
- £30,738 a year
- Overtime
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Service Advisor - Volvo
Snows Group —Southampton
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Advisor
Olleco —Southampton
- £27,497.64 a year
- Sales
- Customer service
- Communication skills
Quick apply
8d
Parts Co-ordinator
Hampshire Garden Machinery Limited —Romsey
- £28,000 - £38,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Store discount
Quick apply
Insurance Advisor
Brown & Brown Europe —Fareham
- Full-time
- Sales
- Customer service
- Negotiation
- Free parking
- Employee stock purchase plan
Quick apply
1d
Service Manager
Marshall Motor Group —Fareham
- Customer service
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Parts Advisor - VOLVO
Snows Group —Southampton
- £27,000 - £33,000 a year
- Full-time
- English
Membership Sales Advisor
Mosaic Spa & Health Clubs —Portsmouth
- £12.71 an hour
- Part-time
- Sales
- Customer service
- In-person
- Employee discount
- Gym membership
Quick apply
4d
Customer Service Advisor
Applied Driving —Fareham
- £12.71 an hour
- Part-time
- Computer literacy
- English
- Administrative experience
- Free parking
Quick apply
8d
Customer Service Advisor
Aerial Direct —Fareham
- £27,100 a year
- Full-time
- Hybrid work
- Agile
- Employee assistance programme
- Employee discount
Quick apply
14d
Part Time Customer Service Advisor
Clear Vision Window Cleaning Ltd —Romsey
- From £12.75 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
4d
Aftersales Advisor
Horizon Honda Christchurch —Christchurch
- From £26,000 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Store discount
- Annual leave
Quick apply
1d
Aftersales Advisor - Toyota
Snows Group —Hedge End
- £27,000 - £36,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Technology Sales Executive
Softcat —Fareham
- £26,250 - £28,900 a year
- Communication skills
- School
- Flexible schedule
Head of Contact Operations
Abri —Eastleigh
- Up to £75,000 a year
- Full-time
11d

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parts advisor jobs near park gate, ham

Customer Experience Advisor

WeBuyAnyPhone.com
Fareham

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
11 days ago

Benefits

Casual dress
Company events
Gym membership

Qualifications

CRM software
Customer service
Salesforce
Complaint handling
Driving
Organisational skills
Telecommunication
Customer support
Communication skills
Negotiation

Full job description

WeBuyAnyPhone.com is a tech recycling service that buys, refurbishes, and recycles pre-owned mobile phones, tablets, and wearable tech. We're seeking a Customer Experience Advisor who shares our passion for sustainability, embraces technology, and is driven to deliver great customer experiences.

Location: Whiteley, near Solent Hotel
Salary: Up to £28,000 per year (DOE)
Hours: Monday–Friday, 8:30am–5:00pm
Reports to: Customer Experience Manager

Why This Role Matters

You'll ensure every customer feels valued, understood, and treated fairly throughout their journey with us. You'll help to resolve complex issues with empathy and professionalism, and identify opportunities to improve our processes and overall customer experience. Your work will play a key role in strengthening customer relationships and improving acceptance and retention outcomes.

This is an excellent opportunity for someone who enjoys problem-solving, thrives in customer-facing environments, and wants to make a measurable impact within a growing e-commerce business. You'll also have the opportunity to boost your earnings with a monthly commission of up to £250!

What You’ll Be Doing

Managing customer enquiries across phone, email, live chat, and social media.
Taking ownership of issues through to resolution.
Handling revised offer conversations with empathy and confidence.
Retaining customers through effective objection handling.
Explaining grading decisions clearly and fairly.
Identifying customer journey improvements.
Working with internal teams to resolve issues.
Analysing customer feedback and trends.
Maintaining high service and retention standards.
Supporting the development of the retention function.

What You’ll Bring

A minimum of 1 year's recent experience within a contact centre, call centre, customer service, retention, or customer support environment.
Strong verbal and written communication skills.
Objection handling and negotiation skills.
Ability to build trust and rapport quickly.
Strong problem-solving and decision-making skills.
Ability to remain calm under pressure.
Strong organisational skills and attention to detail.

Desirable

Experience within e-commerce, telecoms, or consumer electronics.
Experience using CRM systems such as Salesforce.
Knowledge of marketplace platforms such as eBay and Amazon.
Experience driving service improvements.

What We’re Looking For in You

Customer-focused and outcome-driven.
Confident handling challenging conversations.
Empathetic but commercially aware.
Resilient and composed under pressure.
Proactive and solutions-focused.
Comfortable explaining technical information simply.
Motivated by continuous improvement.

What You’ll Gain

A direct impact on customer retention and revenue.
Valuable negotiation and communication experience.
Opportunities to shape customer experience processes.
Highly transferable customer service skills.

Additional Information

This is a full-time office-based role
DBS check required.

We are committed to an inclusive hiring process for everyone. If you require any reasonable adjustments, please let us know, and we’ll be happy to accommodate you.

WeBuyAnyPhone is part of the Ridown Group, a forward-thinking private investment company with a proven track record of building and scaling brands into multi-million-pound businesses. Take a look at our Instagram @lifeintheridowngroup to see what it's like to work in the Ridown Group!

**We are not working with third-party recruiters for this role, and any unsolicited submissions will be considered direct applications without agency involvement.

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Casual dress
Company events
Gym membership

Ability to commute/relocate:

Fareham PO15 7FT: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many years' experience do you have working in a contact centre, call centre, or multi-channel customer service environment where handling customer enquiries by phone was a key part of your role?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

parts advisor jobs in park gate, ham

Customer Experience Advisor

Parts Advisor

Parts Advisor

Service Advisor

Senior Parts Advisor

Service Advisor

Service Advisor - Volvo

Customer Service Advisor

Parts Co-ordinator

Insurance Advisor

Service Manager

Parts Advisor - VOLVO

Membership Sales Advisor

Customer Service Advisor

Customer Service Advisor

Part Time Customer Service Advisor

Aftersales Advisor

Aftersales Advisor - Toyota

Technology Sales Executive

Head of Contact Operations

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