Customer care coordinator Work, Jobs in Penicuik, Mln (with Salaries)

Mentor Services Coordinator
MCR Pathways —Scottish Borders
- From £26,780 a year
- Temporary
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
Customer Care Coordinator
Public Library of Science —Edinburgh
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Lettings Co-ordinator (Full Time)
Milards —Edinburgh
- £24,750 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Ready Mix Sales and Distribution Co-ordinator
Hillhouse Quarry Group Ltd —Glenrothes
- Full-time
- Microsoft Excel
- Customer service
- In-person
Quick apply
Business Coordinator
Scottish Procurement Alliance —Livingston
- £31,201 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Customer Support Coordinator (12 month contract)
Element Materials Technology —Edinburgh
- Full-time
- Sales
- Customer service
- Communication skills
Client Services Coordinator
AND Digital —Edinburgh
- Full-time
- Hybrid work
- AI
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Mentor Services Coordinator

MCR Pathways -
Scottish Borders

Quick apply

Job details

Temporary | Full-time | Fixed term contract
From £26,780 a year

Benefits

Casual dress
Health & wellbeing programme
Employee mentoring programme
Company pension
Work from home
Paid volunteer time
Bereavement leave
Life insurance
Sick pay

Qualifications

Customer service
Administrative experience
Communication skills

Full job description

We are very excited to be launching our mentoring programme in the Scottish Borders and are looking for a Mentor Services Coordinator to support volunteer mentors in the region.

About the role

Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person. The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise PVG checks and make the process as smooth and supported as possible.

Key responsibilities:

Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.

About you

Customer service experience
Based in Scottish Borders
Experience of or strong interest in working or volunteering in the charity or third sectors
An understanding of young people and educational settings
People person with excellent communication and listening skills and empathy
Well organised with great administrative skills and attention to detail
Excellent desktop and database skills

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision: MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

For more information and to apply, please visit: https://mcrpathways.org/jobs/scottish-borders-mentor-services-coordinator/

Job Types: Full-time, Temporary, Fixed term contract
Contract length: 12 months

Pay: From £26,780.00 per year

Benefits:

Bereavement leave
Casual dress
Company pension
Health & wellbeing programme
Life insurance
Paid volunteer time
Sick pay
Work from home

Work Location: Hybrid remote in Scottish Borders

Quick apply

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Mentor Services Coordinator