It support specialist Work, Jobs in Penicuik, Mln (with Salaries)

IT Support Specialist
Cirrus Logic —Edinburgh
- Full-time
- Customer service
- No degree
- IT
Onsite IT Support Specialist
Avaloq —Edinburgh
- Full-time
- Windows
- Organisational skills
- SharePoint
Quick apply
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Senior Technical Support Analyst
Lugo —Edinburgh
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Paid training
- Bereavement leave
Quick apply
Support Engineer
Covetrus —Edinburgh
- Full-time
- PMP
- Customer service
- SQL
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Implementation & Support Consultant
The Anywhere Company —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
Quick apply
Product Support Specialist - Institutions
Opus 2 —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Product management
- Python
- Employee assistance programme
Quick apply
Senior Specialist - IT
Wood Mackenzie Limited —Edinburgh
- Hybrid work
- Salesforce
- Analysis skills
- APIs
Quick apply
10h
Senior Application Support Consultant
Symology Ltd —Falkirk
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Profit sharing
- Health & wellbeing programme
Quick apply
8d
IT Functional Support Lead-Dynamics 365 (Operations)
Veranova L P —Edinburgh
- Bachelor's degree
- APIs
- IT
- Annual leave
- Life insurance
Quick apply
Analyst, Enterprise Service Desk
ABACUS —Edinburgh
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Junior Technical Account Manager
Texaport —Edinburgh
- £26,500 - £32,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
Quick apply
5d
VodafoneThree - Shift Engineer
Vodafone —Edinburgh
- Full-time
- Customer service
- Employee discount
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
6d
IT Airport Engineer - Edinburgh Airport
ESP Global Services Limited —Inverleith
- £25,114.96 a year
- Customer service
- Travel
- IT
Quick apply
9d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
1d
Team Lead, Enterprise Service Desk
ABACUS —Edinburgh
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
NOC Onsite Engineer
Boxxe Group —Edinburgh
- In-person
- Communication skills
VodafoneThree - Senior Onsite Coordinator - Portsmouth
Vodafone —Edinburgh
- Full-time
- Customer service
- Computer networking
- In-person
- Employee discount
4d

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it support specialist jobs near penicuik, mln

IT Support Specialist

Cirrus Logic -
Edinburgh

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Job details

Full-time

Qualifications

Desktop support
Customer service
iOS
IT support
Mac OS
IT
Linux
Account management
Communication skills
Active Directory
Time management

Full job description

For over four decades, Cirrus Logic has been propelled by the top engineers in mixed-signal processing. Our rockstar team thrives on solving complex challenges with innovative end-user solutions for the world's top consumer brands. Cirrus Logic is also known for its award-winning culture, built on a foundation of inclusion and fairness, meaningful community engagement, and delivering enjoyable employee experiences at every turn. But we couldn’t do it without our extraordinary workforce – and that’s where you come in. Join our team and help us continue to make Cirrus Logic an exceptional place to grow your career!

This exciting opportunity sits within our IT Department, where you will play a key role in delivering a high‑quality, customer‑focused IT support service to Cirrus Logic users across the globe.

As an IT Support Specialist, you will be the first point of contact for IT-related incidents and service requests, providing effective first‑time resolution wherever possible and working closely with wider IT teams and third‑party suppliers to ensure timely resolution of more complex issues. This role offers an excellent opportunity to develop your technical expertise, problem‑solving skills, and customer service capability within a global organisation.

Key Responsibilities

Act as the first point of contact for internal IT customers via the Service Desk, providing friendly, clear and professional support
Log, prioritise, manage and resolve incidents and service requests
Resolve a high percentage of issues at first contact, escalating appropriately where required
Provide 1st and 2nd line support across Windows, macOS and Linux desktop environments
Support users with Microsoft 365, collaboration tools, and common desktop applications
Perform user account administration and access management (e.g. Active Directory and M365)
Support mobile devices including iOS and Android
Assist with audio‑visual and meeting room support
Work closely with internal IT teams and external suppliers to deliver solutions
Manage IT hardware assets throughout their lifecycle, including laptops, peripherals and mobile devices
Order, prepare and deploy IT equipment for new and existing users
Support onboarding and offboarding activities, including account creation, equipment setup and basic inductions
Maintain accurate documentation, knowledge articles and asset records within IT systems

Required Skills and Qualifications

Degree in Computing or a related discipline or equivalent practical experience in IT support
Previous experience in a 1st and/or 2nd line IT support environment
Good working knowledge of Windows and macOS desktop support
Exposure to Linux desktop support (desirable)
Experience supporting Microsoft 365 and common desktop applications
Basic understanding of Active Directory and user account management
Experience supporting mobile devices (iOS and Android)
Familiarity with AV / meeting room technology
Strong customer service and communication skills, with the ability to explain technical issues clearly
Logical problem‑solving ability and attention to detail
Good time management skills, with the ability to manage multiple tickets and priorities

This position is based in our Edinburgh office. Candidates must live within a commutable distance or be willing to relocate.

#LI-HD1

Export control restrictions based upon applicable laws and regulations would prohibit candidates who are nationals of certain embargoed countries from working in this position without Cirrus Logic first obtaining an export license. Candidates for this role must be able to access technical data without a requirement for an export license. We are unable to sponsor or obtain export licenses for this role.

At Cirrus Logic, we believe that diversity drives innovation, and we are committed to encouraging an open and collaborative culture where different approaches, ideas, and points of view are respected and valued. We aim to promote a workplace where everyone can contribute irrespective of race, colour, national origin, religion or belief, gender or gender identity, sexual orientation, age, marital status, pregnancy status, or disability.

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it support specialist jobs in penicuik, mln

IT Support Specialist

Onsite IT Support Specialist

IT Support Engineer

Senior Technical Support Analyst

Support Engineer

Deskside Support Engineer (Edinburgh)

Implementation & Support Consultant

Product Support Specialist - Institutions

Senior Specialist - IT

Senior Application Support Consultant

IT Functional Support Lead-Dynamics 365 (Operations)

Analyst, Enterprise Service Desk

Junior Technical Account Manager

VodafoneThree - Shift Engineer

Technical Support Engineer

IT Airport Engineer - Edinburgh Airport

L1 Service Desk Team Leader

Team Lead, Enterprise Service Desk

NOC Onsite Engineer

VodafoneThree - Senior Onsite Coordinator - Portsmouth

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