Customer success specialist Work, Jobs in Penkridge, Sts (with Salaries)

Scheduler
L123 Limited —Penkridge West
- £13.00 - £14.50 an hour
- Full-time
- Microsoft Office
- Analysis skills
- Free parking
- Flexitime
Quick apply
7d
VodafoneThree - Customer Improvement Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Microsoft Office
- Employee discount
3d
Sales Coordinator
L123 Limited —Penkridge West
- £13.00 - £14.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexitime
Quick apply
7d
Customer Retentions Specialist
Paul Rigby Group —Birmingham
- £28,089.10 - £32,000.00 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
Customer Service Specialist
EZECO Ltd —Birmingham
- £24,420.00 - £38,785.13 a year
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
New Business Adviser
Crystal Specialist Finance —Tamworth
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
10d
Digital Marketing Specialist
Carrier —Telford
- £34,500 - £69,500 a year
- Full-time
- CRM software
- Marketing
- Analysis skills
- Life insurance
Specialist, Project Execution
Schneider Electric —Telford
- Full-time
- Hybrid work
- Engineering
- English
- Project management
- Annual leave
- Life insurance
Operations Manager - Customs & Brokerage
Carousel Logistics —Birmingham
- Up to £60,000 a year
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Customer Success Specialist
DeterTech —Telford
- £27,000 - £30,000 a year
- Temporary
- Sales
- Customer service
Timetabling and Room Booking Coordinator
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- University
Customer Support Manager
Momentus —Birmingham
- Remote
- Hospitality
- Management
- SQL
Quick apply
Operations Coordinator
Reconomy —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Store discount
Specialist Housing Case Manager
The Wrekin Housing Group Limited —Telford
- £35,009 a year
- IT
9d
Customer Communications Specialist
XC Trains Limited —Birmingham
- Weekend availability
- Communication skills
Quick apply
13d
Specialist Housing Case Manager
Housing Plus Group —Telford
- £35,009 a year
- Full-time
- IT
9d
Car Sales Executive | Sales Associate | Sales Specialist
Holdcroft —Stafford
- Sales
- Driving
- Communication skills
Quick apply
Export Customer Solutions Operator
Rhenus SE & Co. KG —Cannock
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
6d

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Scheduler

L123 Limited
Penkridge West

Quick apply

Job details

Permanent | Full-time
£13.00 - £14.50 an hour
7 days ago

Benefits

Free parking
Flexitime
Company pension
On-site parking

Qualifications

Driving Licence
Logistics
Microsoft Office
Analysis skills
Transportation management systems

Full job description

In our Operations Department, it's not unusual to hear someone say:

"Just give me a minute… I'm in the middle of a huge chess move."

That's because scheduling isn't simply filling a diary. It's anticipating problems before they happen, thinking several moves ahead and finding the best solution for our customers, engineers and the business.If that sounds satisfying rather than stressful, you're probably exactly the person we're looking for.

Every day, our schedulers coordinate a nationwide team of engineers, balancing customer requirements, travel, engineer competency, priorities and last-minute changes. It's challenging, fast-paced and incredibly rewarding.

L123 Ltd is one of the UK's leading electrical compliance specialists, providing inspection, testing and compliance services throughout the UK.

Our customers include universities, police forces, housing providers, healthcare organisations, retailers, hospitality groups and public sector estates.

We're looking for an organised and proactive Scheduler to join our Operations Team. This role would suit someone with experience as a Service Coordinator, Planner, Resource Planner or Engineering Scheduler who enjoys organising people, solving problems and delivering excellent customer service.

We can't promise every day will go to plan. In fact, it probably won't. But if you enjoy solving the puzzle, thinking three moves ahead and making the impossible possible, you'll fit right in.

The Role

As a Scheduler you'll coordinate the diaries of our nationwide engineering team, ensuring work is planned efficiently while delivering excellent customer service.

You'll work closely with engineers, customers and colleagues to ensure appointments are arranged, resources are utilised effectively and changes are communicated quickly and professionally.

This is a key operational role that helps ensure we consistently deliver the high levels of service our customers expect.

Key Responsibilities

Planning and scheduling work for a nationwide team of engineers.
Maximising engineer productivity and minimising travel time.
Booking appointments directly with customers.
Liaising with engineers regarding daily workloads and site requirements.
Responding quickly to changes, cancellations and urgent customer requests.
Monitoring engineer progress throughout the day.
Allocating jobs based on customer requirements, engineer competency and location.
Updating scheduling systems and customer portals.
Working closely with the Operations Team.
Building positive relationships with customers and colleagues.
Supporting continuous improvements to scheduling processes.

About You

Previous scheduling experience is essential.

You'll probably have experience in Scheduling, Planning, Resource Planning, Service Coordination, Customer Service, Logistics, Transport Planning or Operations Administration.

You'll be highly organised, calm under pressure, an excellent communicator, comfortable prioritising competing demands and confident using Microsoft Office and learning new systems.

What We Offer

Competitive salary
Flexible working arrangements
Company pension
Free on-site parking
Friendly and supportive working environment
Ongoing training and development
Opportunity to build a long-term career within a growing national business

Why Join L123?

At L123, we're proud of our reputation for delivering exceptional customer service and practical solutions. We've invested heavily in creating a workplace where people feel respected, supported and trusted. Our team works together, helps each other and takes pride in delivering an excellent service for our customers.

As a Scheduler, you'll play a vital role in keeping our business running efficiently. Your planning, communication and organisation will directly contribute to customer satisfaction, engineer productivity and the continued success of L123.

Ready to help us keep buildings safe and compliant? Join L123 Ltd as our new Scheduler—where your organizational talents will make a real difference.

Apply today and become part of the next chapter of L123.Ready to help us keep buildings safe and compliant? Join <USDRIVERLICENSE> Limited as our new Scheduler—where your organizational talents will make a real difference. Apply now and become part of our dedicated team committed to excellence!

Pay: £13.00-£14.50 per hour

Benefits:

Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer success specialist jobs in penkridge, sts

Scheduler

VodafoneThree - Customer Improvement Specialist

Sales Coordinator

Customer Retentions Specialist

Customer Service Specialist

Manager of Dedicated Implementations - EMEA

New Business Adviser

Digital Marketing Specialist

Specialist, Project Execution

Operations Manager - Customs & Brokerage

Customer Success Specialist

Timetabling and Room Booking Coordinator

Customer Support Manager

Operations Coordinator

Specialist Housing Case Manager

Customer Communications Specialist

Specialist Housing Case Manager

Car Sales Executive | Sales Associate | Sales Specialist

Export Customer Solutions Operator

Investigator

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