Senior client manager Work, Jobs in Penn, Bkm (with Salaries)

Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
Senior Account Manager
Audience Collective —London
- £48,000 - £50,000 a year
- Remote
- Continuous improvement
Quick apply
Senior Client Operations Manager
JustPark —London
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- AI
- Free parking
Quick apply
Senior Bid Manager
M Group —Beaconsfield
- Hybrid work
- Microsoft Word
- Research
- Continuous improvement
- Annual leave
- Employee assistance programme
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Annual leave
Quick apply
Client Consulting Senior Manager
Visa Europe Limited —London
- Management
- Sales
- English
Quick apply
Senior Manager, Operations
Stratasys, Inc. —Aylesbury
- Engineering
- Continuous improvement
- Team management
- Employee stock purchase plan
- Employee assistance programme
Senior Product Manager
Stream —London
- £70,000 - £110,000 a year
- Hybrid work
- Financial services
- AI
- Annual leave
Quick apply
Marketing Manager/ Senior Marketing Executive
Hewland Engineering —Maidenhead
- £35,000 - £45,000 a year
- Full-time
- Marketing
- Social media management
- Microsoft Office
- Free parking
- Flexitime
Quick apply
12d
Senior Planner
Equans —High Wycombe
- Full-time
- Contracts
- Construction experience
- Communication skills
- Annual leave
- Employee assistance programme
12d
Senior Private Household Manager
Quintessentially Estates —Knightsbridge
- £35,000 - £43,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Life insurance
- Sick pay
Quick apply
1d
Senior Lifecycle & Projects Manager
OCS Group —Reading
- Business development
- Bachelor's degree
- Continuous improvement
Quick apply
Senior Account Manager
GoPlaces —London
- £40,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Budgeting
- Work from home
Quick apply
Senior Site Manager
Hill Group UK —High Wycombe
- Microsoft Office
- Leadership
- Communication skills
- Employee discount
Senior Manager, Learner & Client Support
Multiverse —London
- Full-time
- Hybrid work
- Gym membership
- Life insurance
Quick apply
Senior Resourcer
Munnelly Group —Kings Langley
- £30,000 - £36,000 a year
- Full-time
- Databases
- Business development
- Recruiting
Quick apply
4h
Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Team management
- Travel
- Leadership
- Life insurance
- Referral programme
Quick apply
Client Director
Collingwood Group —London
- £110,000 - £140,000 a year
- Full-time
- Hybrid work
- Budgeting
- Negotiation
Quick apply
13d
Senior Account Manager, Southern Europe
Jellycat —London
- Hybrid work
- Spanish
- English
- Business development
Key Account & Client Relations Manager
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Mentoring
Quick apply
11d

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Senior Account Manager

Eckoh -
Hemel Hempstead

Quick apply

Job details

Permanent | Full-time
From £45,000 a year

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Work from home
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Account-based growth strategy development
PCI
Sales
Client engagement
Customer service
Stakeholder liaison
Salesforce
Analysis skills
Presentation skills
Partnership building
Customer renewal management
Customer loyalty building
Relationship management
Customer interaction
Account management
Communication skills
Business lead generation

Full job description

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management.

As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple: to make every customer interaction secure whether it is handled by a human agent or an AI agent, without ever compromising the customer experience.

Our large portfolio of clients, which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities.

Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences.

The Role: We are looking for an exceptional Senior Account Manager to join our innovative and dynamic team. As a senior member of the team your main role will be to retain top customers and nurture those key relationships. You will enjoy a varied role managing several of our key clients with the aim to grow and retain. You will have a full technical understanding of your customer solutions and the ability to manage the commercial/sales element of your customer needs. Demonstrating strong relationship skills along with analytical and presentation skills you will be responsible for the day-to-day management of key strategic accounts including account development, coordination, relationship management and the measurement and monitoring of account performance. As a team we are focused on increasing the value of all our accounts through upselling and cross-selling, whilst the retention of our customer base remains our priority. We will provide you with administrative support to assist in the running of your accounts, so that time can be focused on the commercial areas of the role, and key relationship building to allow for this account growth and retention.

· Key Functional Responsibilities:

· Develop and maintain strategic long-term relationships with key clients to accomplish growth and long-term company objectives.

· Develop positive working relationships with all customer touch points and serve as main point of contact both externally and internally.

· Co-ordinate and Conduct business reviews to provide performance feedback, educate and provide industry insights.

· Drive client retention, renewals, upsells.

· Gather, report and communicate customer feedback on service, technology and product delivery.

· Manage individual lead generation and sales targets for existing client sales.

· Manage retention target across allocated accounts by working independently and with our sales team.

· Keep abreast of industry and market trends and best practices.

· Assist and support on defined elements of the AM Team department Strategy.

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight.

Person Profile & Behavioral and Technical competence

· Extremely strong relationship builder – establish yourself as a team member and partner to your client, with evidence of growing successful long-term business relationships.

· Confident communication (written and oral) skills and a demonstrated ability to work collaboratively at all levels.

· Ability to prioritise multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations.

· Attention to detail and a keen emphasis on accuracy.

· An excellent technical understanding of the solutions Eckoh provides will be key to progressing further within this role.

· A strong knowledge of the contact centre market and relevant technologies

· Experience in PCI compliant solutions is preferable.

· Proven skills in Microsoft Word, Excel, Salesforce, and PowerPoint

What do we do?

Eckoh’s Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our cloud platforms and protected by multiple patents, remove customer’s sensitive personal and payment data from client’s contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction.

Our culture: Our values sit at the heart of the culture at Eckoh:

We encourage and support everyone to grow with Eckoh

We challenge, listen, and are open minded to change and suggestions from others

As trusted advisors, we use our knowledge to solve challenges and deliver the best for our clients

We take personal_ ownership _to strive for excellence in whatever we do

We are welcoming, embrace diversity and respect each other in a spirit of true humanity

Our Vision:

We care about making the world secure and we believe everyone should be able to trust every brand and engage without risk.

Join Us!

Eckoh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We embrace friendly, energetic, innovative, and creative individuals, who want to be proud and part of our unique success story.

So, if you want to join a fantastic team, dedicated to delivering a world class service to enterprise level clients, then you should consider working here at Eckoh.

Job Types: Full-time, Permanent

Pay: From £45,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Referral programme
Sick pay
Work from home

Work Location: Hybrid remote in Hemel Hempstead HP3 9HN

Quick apply

Refine Your Search

senior client manager jobs in penn, bkm

Senior Account Manager

Senior Account Manager

Senior Client Operations Manager

Senior Bid Manager

Senior Customer Success Manager

Client Consulting Senior Manager

Senior Manager, Operations

Senior Product Manager

Marketing Manager/ Senior Marketing Executive

Senior Planner

Senior Private Household Manager

Senior Lifecycle & Projects Manager

Senior Account Manager

Senior Site Manager

Senior Manager, Learner & Client Support

Senior Resourcer

Key Account Manager

Client Director

Senior Account Manager, Southern Europe

Key Account & Client Relations Manager

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