Customer support & client services occupations Work, Jobs in Pentrebach, Mty (with Salaries)

Business Client Service Specialist
HSBC Global Services Limited —Swansea
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
9d
Customer Services Advisor
The Game Collection —Swansea
- £26,436.80 a year
- Full-time
- Microsoft Excel
- Customer service
- Writing skills
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
PHSGroup —Caerphilly
- No weekends
- Hybrid work
- Computer skills
- No travel
- Free parking
- Employee discount
Corporate Client Services Manager
AFINCO Business Solutions Ltd —Cardiff
- £66,000 a year
- Full-time
- CRM software
- Analysis skills
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
5h
Customer Relations
PHSGroup —Caerphilly
- £25,710 a year
- No weekends
- Hybrid work
- Customer service
- Free parking
- Employee discount
12d
Client Onboarding Specialist (New Launches)
MacroActive —Cardiff
- Up to £28,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Travel
- Flexitime
Quick apply
5d
Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- Full-time
- Microsoft Office
Client Services Supervisor
AFH Financial Group —Cardiff
- Full-time
- Microsoft Outlook
- Organisational skills
- Financial services
- Employee discount
Key Support Services Team Leader
PHSGroup —Caerphilly
- £35,000 - £37,000 a year
- No weekends
- Sales
- Free parking
12d
Customer Service Assistant
Cardiff Students Union —Cardiff
- From £26,306 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
Customer Service Administrator
Seda UK —Blackwood
- £26,500 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Customer service
- Financial services
- Annual leave
- Work from home
Customer Engagement Co-ordinator
United Welsh —Caerphilly
- £28,194.75 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Customer Success Specialist
TicketSource —Penarth
- £25,293.28 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Profit sharing
- Sick pay
Quick apply
2d
Customer Care Administrator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
2d
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- Customer service
- English
- Administrative experience
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
3d

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Business Client Service Specialist

HSBC Global Services Limited -
Swansea

Apply Now

Job details

Full-time
From £27,200 a year
9 days ago

Benefits

Company pension
Work from home
Private medical insurance

Qualifications

Communication skills

Full job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Business Client Service Specialist. You’ll support with all servicing activities for our Commercial customers in contact with Business Client Services. You’ll be responsible for delivering a professional service that helps our customers solve their queries, over the telephone and via digital channels.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:
Support our Commercial Banking customers with their everyday banking queries over the telephone - building strong relationships through taking end-to-end ownership of requests and consistently delivering an excellent service Deliver our customer centric approach, through the embracing of technology and demonstrations of digital servicing solutions Identify potentially vulnerable customers and, record data accurately ensuring that an appropriate service or solution is offered Actively support process improvements, raising ideas through the correct channels Ensure all applicable operational risk HSBC’s standards and policies are adhered to - reporting any breaches in accordance with local procedures and confidently manage financial crime by identifying, assessing, accepting, monitoring, escalating, and mitigating risk

To be successful in this role you should meet the following requirements:

Enjoy building relationships and rapport, with excellent verbal communication skills, and able to identify new opportunities for growth within the business Apply problem-solving skills, with the ability to think on your feet and create solutions for our customers - showing willingness to take ownership of all customer interactions Be a team player that is happy to collaborate and deliver on common goals, able to show independent enthusiasm to grow, succeed, and learn Use your forward-thinking, progressive mindset with the ability to adapt to change positively Demonstrate role model behaviours and organisational values, setting the standard for others

When & where you’ll work:
With a starting salary of 27,200 GBP, this is a full-time position working 35 hours per week, 5 days out of 6, between the hours of 8am to 8pm Monday to Friday and 8am to 2pm on Saturday.

We operate a hybrid working environment, which means you will work at our office in Swansea and then some of your time remotely from home. To be able to work from home, you will need to ensure you have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. We will provide you with the technology required to do your role, but you’ll need to have a home Broadband connection with a minimum speed of 10MPS.

Applications are open to UK Residents over the age of 18 currently with a valid right to work in the UK, we are unable to offer sponsorship for this role. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected] Telephone: +44 207 832 8500

Apply Now

Refine Your Search

customer support & client services occupations jobs in pentrebach, mty

Business Client Service Specialist

Customer Services Advisor

Customer Service Advisor

Corporate Client Services Manager

Customer Relations

Client Onboarding Specialist (New Launches)

Customer Service Representative

Client Services Supervisor

Key Support Services Team Leader

Customer Service Assistant

Client Services Manager

Customer Service Administrator

Customer Service Agent

Customer Engagement Co-ordinator

Customer Success Specialist

Customer Care Administrator

Customer Service Team Leader

Delivery Station Liaison Agent

Consumer Support Analyst

Customer Experience Team Leader

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