Customer service manager Work, Jobs in Pentyrch, Crf (with Salaries)

Branch General Manager
DFS —Llantrisant
- £38,449 - £50,500 a year
- Retail management
- Communication skills
- Paid training
- Employee discount
Quick apply
5d
Customer Service Manager - Caerphilly
Morrisons —Caerphilly
- Hospitality
- Team management
- Employee discount
Quick apply
Deputy Head of Venues - Events
Cardiff Students Union —Cardiff
- From £42,939 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Employee discount
- Life insurance
Quick apply
2d
Business Development Manager (BDM) - Cardiff - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Cardiff
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Cardiff
- Full-time
- Management
- Bachelor's degree
- Leadership
2h
Service Delivery Manager
Connells Group —Blackwood
- Customer service
- Continuous improvement
- IT
- Free parking
Quick apply
5d
L'Oréal Luxe Multi-Brand Assistant Manager, John Lewis Cardiff (37.5 Hours)
l'Oréal —Cardiff
- Full-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
14d
Library Enquiry Services Manager - HEO
Welsh Assembly Government Communication Centre Home —Cardiff
- £37,111 - £45,378 a year
- Full-time
- Travel
- Computer networking
8d
Business Development Manager (BDM) - Neath - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Neath
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
Territory Manager
AkzoNobel —Cardiff
- £33,000 - £47,200 a year
- Sales
- Organisational skills
- Communication skills
Quick apply
7d
Library Enquiry Services Manager - HEO
Welsh Government —Cardiff
- £37,111 - £45,378 a year
- Part-time
- Presentation skills
- Travel
- Computer networking
8d
Deputy Head of Venues - Food & Beverage
Cardiff Students Union —Cardiff
- From £42,939 a year
- Full-time
- Hospitality
- Supervising experience
- Team management
- Employee discount
- Life insurance
Quick apply
2d
Senior Onboarding Manager
Capital on Tap —Cardiff
- £500 - £750 a week
- Financial services
Team Leader
Card Factory —Cardiff
- £13 an hour
- Leadership
Assistant Manager
Starbucks —Cardiff
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Administration Lead
ivolve Care and Support —Llanishen
- £13.75 an hour
- Full-time
- Nursing home
- Customer service
20h
Store Manager
Toolstation —Llanishen
- £30,765.03 a year
- Full-time
- Leadership
- Employee discount
1d
Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Newport
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Sales Operations Manager
Tiny Rebel —Rogerstone
- From £35,000 a year
- CRM software
- Sales
- Communication skills
Quick apply
14h

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customer service manager jobs near pentyrch, crf

Branch General Manager

DFS -
Llantrisant

Quick apply

Job details

£38,449 - £50,500 a year
5 days ago

Benefits

Paid training
Company pension
Discounted gym membership
Employee discount
Enhanced paternity leave
Sick pay

Qualifications

Retail management
Communication skills

Full job description

Job Introduction

About Us:

It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.

About the role:

As a Branch General Manager, you will lead your team to deliver an exceptional customer experience while driving the success of your store and owning all financial and operational performance, from sales targets to safety and compliance.

You are responsible for creating a positive, inclusive, and high-performing culture by coaching and developing colleagues, communicating clearly, and managing team schedules to support work-life balance.

Success also involves continuously raising standards using customer feedback and performance data, keeping store layouts inspiring, and connecting with the local community to build long-term engagement.

This role is for a strong people leader with the confidence to make decisions, motivate others, and manage change. While retail management experience is a bonus, you must possess great communication skills, a passion for customer experience, and the drive to make things happen

Here’s what we offer:

The Highlights…

Competitive salary of plus monthly bonuses based on store turnover and KPI performances
Car allowance

There’s more…

Discounts: Get 30% off DFS and Sofology products for yourself, discounts for friends and family plus discounts and cashback at hundreds of retailers
Generous holiday allowance – with the option to purchase additional holidays each year
Enhanced maternity, paternity and adoption leave
Discounted gym and cinema memberships
Group Pension Scheme
Group Sharesave Scheme
Life Assurance & Company Sick Pay
Full comprehensive training
Paid days to volunteer each year

What you'll be doing:

Leading your team to deliver a seamless customer experience.
Using customer feedback and performance data to continuously raise the bar.
Owning your store’s financial and operational performance – from sales targets to safety and compliance.
Creating a fun, inclusive, and high-performing team culture where everyone feels valued.
Coaching and developing your team through regular one-to-ones, training and growth plans.
Bringing our stores to life – keeping layouts inspiring and the experience consistent.
Communicating clearly and confidently so everyone knows what’s expected and why it matters.
Connecting with your local community to truly own your town, building awareness, engagement and long-term success.
Managing your team’s schedule to ensure the right coverage while supporting work-life balance.

Our Commitment to Inclusion:

We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from introducing the Hidden Disabilities Sunflower and supporting Doncaster Pride, to partnering with Carers UK and developing leaders with Diversity in Retail.

We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.

(All roles are subject to satisfactory DBS checks.)

Quick apply

Refine Your Search

customer service manager jobs in pentyrch, crf

Branch General Manager

Customer Service Manager - Caerphilly

Deputy Head of Venues - Events

Business Development Manager (BDM) - Cardiff - Circa 41k Package - 53k OTE Uncapped

Area Manager, Customer Fulfillment

Service Delivery Manager

L'Oréal Luxe Multi-Brand Assistant Manager, John Lewis Cardiff (37.5 Hours)

Library Enquiry Services Manager - HEO

Business Development Manager (BDM) - Neath - Circa 41k Package - 53k OTE Uncapped

Client Services Manager

Territory Manager

Library Enquiry Services Manager - HEO

Deputy Head of Venues - Food & Beverage

Senior Onboarding Manager

Team Leader

Assistant Manager

Administration Lead

Store Manager

Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped

Sales Operations Manager

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