Guest experience manager Work, Jobs in Penzance, Con (with Salaries)

Events Co-ordinator
Tregenna Castle Resort —St Ives
- £14 an hour
- Weekend availability
- English
- In-person
- Resort
- Free parking
- Employee discount
Quick apply
1d
Welcome Manager
National Trust —Redruth
- £29,367 a year
- Weekend availability
- Hospitality
- IT
- Leadership
- Free parking
- Employee assistance programme
2d
Front of House Supervisor
The Old Coastguard Hotel (EATDRINKSLEEP) —Penzance
- £13.30 an hour
- Weekend availability
- Serving
- Hospitality
- Bar
- Health & wellbeing programme
- Employee discount
Quick apply
OPERATIONS MANAGER
Merlin Entertainments —Gweek
- £30,780 a year
- Weekend availability
- Supervising experience
- Leadership
- Communication skills
- Employee discount
12d
Local Supplier Lead and Maintenance Manager
Sykes Holiday Cottages —Carbis Bay
- Up to £30,529.20 a year
- Full-time
- Hospitality
- Customer service
- Maintenance
Quick apply
5d
Homeowner Account Manager
The Travel Chapter —St Ives
- £27,000 a year
- Monday to Friday
- Analysis skills
- Travel
- In-person
Quick apply
Accommodation - Assistant Accommodation Manager - HK1
Parkdean Resorts —Helston
- £30,202 a year
- Weekend availability
- Maintenance
- Leadership
- Resort
- Store discount
- Employee assistance programme
Quick apply
7d
Rooms Operations Manager
Polurrian on the Lizard —Mullion
- £38,000 a year
- Weekend availability
- English
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Activties & Pool Manager
Haven —Perranporth
- Weekend availability
- Hospitality
- Organisational skills
- Leadership
- Employee discount
Quick apply
Operations Manager
Harbour Hotel St Ives —St Ives
- Full-time
- Hotel
- IT
- Employee assistance programme
Quick apply
1d
Seasonal Hospitality Team Member
YHA England & Wales —Penzance
- £12.71 an hour
- Weekend availability
- Hospitality
- Employee assistance programme
- Employee discount
Estate Agent
The Property Experts —Redruth
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Early morning general Areas Attendant
The Land's End Hotel —Penzance
- Up to £25,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
Receptionist
Toms Holidays Ltd —Hayle
- £12.85 an hour
- Part-time
- Customer service
- Administrative experience
- Driving
Quick apply
5d
Restaurant Assistant Manager
INDIDOG Ltd —Falmouth
- £30,000 - £33,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Housekeeping Team Member
THE LANDS END HOTEL —Penzance
- £12.00 - £12.80 an hour
- Part-time
- Hospitality
- In-person
- Hotel experience
- Free parking
- Employee discount
Quick apply
14d
Assistant Manager
Pedn Olva, St Ives —St Ives
- £35,000 - £38,000 a year
- Full-time
Quick apply
Assistant Kitchen Manager
Away Resorts —Hayle
- £31,773 a year
- Part-time
- Leadership
- Communication skills
- Resort
- Employee discount
- Life insurance
Quick apply
13d
Hospitality Duty Manager
Inn Cornwall Limited —Truro
- £13.20 - £15.50 an hour
- Weekend availability
- Hospitality
- Supervising experience
- In-person
- Free parking
- Flexitime
Quick apply
4d
General Manager - Truro
KFC South West —Truro
- £38,000 - £42,000 a year
- Full-time
- Restaurant
- Employee discount

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Events Co-ordinator

Tregenna Castle Resort -
St Ives

Quick apply

Job details

Permanent | Full-time
£14 an hour
1 day ago

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee discount
On-site parking

Qualifications

Food management
English

Full job description

Here at Tregenna Castle Resort we are seeking an experienced Events coordinator to assist with administration tasks within our busy Events team. The role is full time, worked over 5 days a week, to include a variety of shifts from 9am to 5pm or 2pm to 10pm, including weekends and Bank Holidays.

Knowledge of Rezlynx software is an advantage, but full training will be given.

Job Purpose / Summary:

To assist in the day-to-day efficient running of the Events department, in order to maximise occupancy, revenue and yield in line with Company procedure.

These indicators are what the Company can expect to see when the role is being performed to the required standard.

· To ensure the highest level of customer care.

· To ensure that all sales enquiries are dealt with in a proactive manner, and converted to confirmed bookings, to the agreed standards.

· To ensure that the Events database and chase system is updated, actioned daily and utilised for all live enquiries, existing clients, and potential new business.

· To be involved in converting business and generating sales through show rounds.

· To grow and develop, existing customers through regular contact, meeting and greeting, follow up calls, etc.

· Ensure that both rooms and conference business is being logged daily, weekly, and monthly by the team.

· To ensure that all Meeting and Events organisers, and any VIP guests are met on arrival and departure, in order to ensure good customer relations and establish future business opportunities.

· To develop with the Events Manager, Food & Beverage Manager & Reservation team a year planner, therefore identifying and managing seasonal peaks and business trends. Therefore, maximising yield, and achieving rooms budget.

· To help identify market trends and co-ordinate sales activities accordingly, with the Events Manager. To take an active role in annual budgeting process and development of the Sales Action Plan, with the Events Manager.

· To ensure that a professional appearance and manner, is shown to all visitors, resulting in positive PR both internally and externally of the Events team.

· Ensure all departmental administration is undertaken to required standard.

· To communicate and share knowledge with other departments, on a regular basis. Through comprehensive function and amendments sheets and function sheet meeting.

· To ensure that all incoming and outgoing correspondence is dealt with correctly and efficiently.

· To ensure that the weekly events sheet is produced and distributed on the agreed day of the week, and that any amendments are sent to all departments as soon as possible.

· To ensure that Reception are trained and have necessary tools to help with an enquiry out of hours.

· To ensure that the Events, wedding, and Christmas Standards are in place.

· To ensure that all brochures, packages, and information are up to date and readily available.

· To ensure that all Events and Group bookings have Company terms and conditions and contracts.

· To maintain a close relationship with the Accounts department to ensure that there is an accurate production of bills, to be sent to the client within 24 hours.

If you have a flair for great customer service and are passionate about Events, then we'd love to hear from you.

We offer free on site parking, discounts on food in our Restaurants, Bed and Breakfast accommodation, Leisure Facilities and Beauty treatments.

Job Types: Full-time, Permanent

Pay: £14.00 per hour

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking

Ability to commute/relocate:

St Ives TR26 2DE: reliably commute or plan to relocate before starting work (required)

Experience:

Events Coordinator: 1 year (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in penzance, con

Events Co-ordinator

Welcome Manager

Front of House Supervisor

OPERATIONS MANAGER

Local Supplier Lead and Maintenance Manager

Homeowner Account Manager

Accommodation - Assistant Accommodation Manager - HK1

Rooms Operations Manager

Activties & Pool Manager

Operations Manager

Seasonal Hospitality Team Member

Estate Agent

Early morning general Areas Attendant

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Housekeeping Team Member

Assistant Manager

Assistant Kitchen Manager

Hospitality Duty Manager

General Manager - Truro

I want to receive the latest job alerts for guest experience manager in penzance, con

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