Claims manager Work, Jobs in Perry Barr, Wmd (with Salaries)

Claims Manager
National Highways —Birmingham
- £20,000 - £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Communication skills
7d
Employee Relations & Policy Lead
PIB Group Services Ltd. —Birmingham
- £70,000 - £75,000 a year
- Management
Quick apply
Estates Manager - Occupier Services
Colliers International EMEA —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
Quick apply
7d
Customer Experience Manager - Birmingham City Centre
Bruntwood —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Team management
- Annual leave
6d
Administration Manager
Dingli Machinery UK Limited —West Bromwich
- £35,000 - £40,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- In-person
Quick apply
Property Coordinator
Centrick —Birmingham
- £23,500 - £24,500 a year
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
- Sick pay
Quick apply
Housing Officer
BCOP —Birmingham
- £29,565 - £31,317 a year
- Full-time
- Travel
- Conflict management
- In-person
- Annual leave
- Employee discount
Quick apply
5d
Account Manager – Strategic Accounts
BELFOR UK Ltd —Tamworth
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
Quick apply
Aged Debt Supervisor
Select Engineering —Birmingham
- £20.35 - £26.48 an hour
- Call to connect
- Analysis skills
- Team management
- Conflict management
Contract Manager
Low Carbon Contracts Company —Birmingham
- £50,000 - £60,000 a year
- Hybrid work
- Project management
- Contracts
- Communication skills
- Annual leave
- Work from home
Quick apply
6d
Claims Support
Veezu —Solihull
- Full-time
- Data entry
- Communication skills
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Demonstration - Finance Assistant
Mills & Reeve —Birmingham
- Business development
Claims Manager - Commercial & Schemes
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Recruiting
Team Manager Solihull Early Help (23510)
Barnardo's —Birmingham
- £36,099 a year
- Hybrid work
- Annual leave
- Employee assistance programme
5d
Investment Administrator - 12 month FTC
Quilter —Birmingham
- Full-time
- Hybrid work
- Microsoft Word
16h
Coaching Co-ordinator
Riding For Disabled (RDA) —Shrewley
- £27,717 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
Quick apply
19h
Administration Manager
Zhejiang Dingli Machinery Co.,ltd —West Bromwich
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
Quick apply
Optical Practice Manager
Hakim Group —Birmingham
- Full-time
- Team management
- Patient care
- In-person
- Employee discount
Paraplanning Manager
AFH Financial Group —Bromsgrove
- Full-time
- Team management
- Training & development
- Employee discount

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Claims Manager

National Highways -
Birmingham

Apply Now

Job details

Full-time
£20,000 - £50,000 a year
7 days ago

Qualifications

Customer service
Stakeholder liaison
Process improvement
Performance management
Continuous improvement cycles oversight
Team management
Management reporting
Communication skills
Negotiation

Full job description

About the job

National Highways have an exciting opportunity for a Claims Manager to join our Network Claims team.

This role is being offered on a fixed term basis until 31 st May 2027 and will be based in Birmingham on a hybrid working basis.

In this role, you will lead a team of Assistant Claims Handlers, providing guidance and direction to support the timely resolution of claims within legal frameworks. You will foster a high-performing environment, using performance data to drive continuous improvement, responding to changing business priorities and helping to ensure claims processes remain effective, efficient and customer-focused.

You will:

Manage and develop people within the Claims Team, providing performance management, coaching, career development and support to build a high-performing team.
Manage the workload of the Claims Support Team to ensure that claims are set up, allocated correctly, invoices are produced in a timely manner, cases closed in accordance with processes as well as meeting deadlines and SLAs.
Allocate resources to ensure all tasks that support the claims function are completed.
Assess and manage claim-related risks for the stages of the claims process that the claims support team are responsible for
Liaise with a range of internal and external stakeholders, including service providers, Traffic Officer Service, ROC/RCC, inspectors, quantity surveyors, barristers, legal representatives, claimants and insurers, to gather evidence and support the timely resolution of claims.
Review recommendations from Claims Handlers and make decisions on claims within delegated financial authority (£20k–£50k depending on team and circumstances), ensuring resolutions are aligned with legislation, policy, precedent and expert guidance.

About you

Previous people management experience.
Excellent interpersonal, communication and negotiation skills.
Experience of working in a fast-paced environment with challenging service level agreements.
Proven stakeholder management and customer service skills.
Ability to interrogate data, create and analyse run performance reports to manage your area of responsibility and the people within it.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Apply Now

Refine Your Search

claims manager jobs in perry barr, wmd

Claims Manager

Employee Relations & Policy Lead

Estates Manager - Occupier Services

Customer Experience Manager - Birmingham City Centre

Administration Manager

Property Coordinator

Housing Officer

Account Manager – Strategic Accounts

Aged Debt Supervisor

Contract Manager

Claims Support

Customer Claims Specialist

Demonstration - Finance Assistant

Claims Manager - Commercial & Schemes

Team Manager Solihull Early Help (23510)

Investment Administrator - 12 month FTC

Coaching Co-ordinator

Administration Manager

Optical Practice Manager

Paraplanning Manager

I want to receive the latest job alerts for claims manager in perry barr, wmd

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