Service manager Work, Jobs in Perry Barr, Wmd (with Salaries)

Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Computer skills
- Flexitime
Quick apply
Team Leader
i24 Group —Aston
- From £20,000 a year
- Part-time
- Supervising experience
- Team management
- Organisational skills
Quick apply
Store Manager
Aldi —Birmingham
- £52,910 - £69,000 a year
- Recruiting
- Retail management
- Annual leave
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Communication skills
Quick apply
6d
Assistant Facilities Manager
Sodexo —Birmingham
- £35,000 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
13d
Operations Manager
Firma Stella Sports Memorabilia —Kidderminster
- £45,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
12d
Facilities Manager
Centrick —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Organisational skills
- Negotiation
- Sick pay
Quick apply
Housing Manager
Pinnacle Group —Birmingham
- £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Hospitality Operations Manager
Ferrera Luxury Hospitality —Birmingham
- £4,200 - £5,800 a month
- Full-time
- Customer service
- Continuous improvement
- Team management
- Life insurance
Quick apply
Delivery Driver
NHW Ltd —Birmingham
- From £33,250 a year
- Weekend availability
- In-person
- Cash handling
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
Barista
Starbucks —Sutton Coldfield
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Assistant Manager
Farmfoods —Smethwick
- £32,648.00 - £35,306.88 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
13d
Night Shift Manager { Full Time }
ICS UK LTD/ Caterchoice —Birmingham
- £37,000 a year
- Full-time
- Team management
- In-person
- Training & development
- Store discount
- Employee discount
Quick apply
9h
Assistant Manager
Boots —Sutton Coldfield
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
1d
Assistant Aftersales Manager
TrustFord —Erdington
- Customer service
- Hotel
- Annual leave
- Employee discount
Customer Retentions Specialist
Paul Rigby Group —Birmingham
- £28,089.10 - £32,000.00 a year
- Full-time
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Google Suite
- Management
- Inventory control
- Free parking
- Work from home
Quick apply
E-commerce Operations Manager
Snipes Clothing and Fashion UK Ltd —Birmingham
- £3,700 - £4,500 a month
- Full-time
- English
- Free parking
Quick apply
3d
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
14d

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Airport Station Manager

Wilson James -
Birmingham

Apply Now

Job details

Full-time
£50,000 - £53,000 a year

Benefits

Cycle to work scheme
Annual leave
Employee discount
Referral programme

Qualifications

Stakeholder liaison
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Budgeting
Root cause analysis
Team motivation leadership
Communication skills
Operations leadership experience

Full job description

Airport Station Manager - Assisted Travel Services
Permanent
Location: Birmingham Airport
Hours: Full time, Mon - Fri, 40 hours per week
Pay: £50K to 53K per annum (depending on experience)
Are you looking for a new and exciting role? Join our team at Birmingham Airport as a Station Manager, playing a crucial role who is responsible for the overall operational, commercial and people performance of the Birmingham Airport Assisted Travel operation. They will provide visible leadership across the operation, ensuring the consistent delivery of exceptional service, contractual compliance, operational resilience and outstanding customer experience.

About the Role:As a Station Manager, you will be responsible for:
Leading all Assisted Travel activities over the entire operation, to incorporate both landside, airside and the ramp activities associated with this important operation within the airport.
Own operational performance across the station, ensuring consistent achievement of all contractual KPIs, SLAs and customer expectations.
Provide visible leadership across the operation, maintaining high standards of operational control, governance and accountability at all times.
Embed a culture of continuous improvement by reviewing processes, identifying efficiencies and implementing sustainable service improvements year-on-year.
Lead structured root cause analysis following operational failures, customer complaints or KPI underperformance, ensuring lessons learned are embedded and issues do not reoccur.
Use operational intelligence, audits and trend analysis to identify emerging risks and implement preventative action plans.
Develop a highly engaged workforce through visible leadership, colleague engagement, recognition, wellbeing initiatives and career development opportunities, making Birmingham a great place to work.
Maintain strong collaborative relationships with Birmingham Airport, airlines, ground handlers, the CAA and all other stakeholders.
Ensure compliance with ECAC and all regulatory requirements of the service, company policies, health & safety legislation and all contractual obligations.
Ensure operational governance information is accurate, timely and translated into meaningful actions that improve performance.
Why Join Us?
Annual leave entitlement of 5.6 weeks
Lifestyle Benefits - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing - Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents.
Financial support
Discounts on hundreds of retail sites
Cycle to Work scheme

What we are looking for:
Demonstrable experience leading large, customer-facing operational teams.
Proven track record of delivering consistent operational performance and service excellence.
Strong leadership presence with the ability to inspire, coach and hold teams accountable.
Experience implementing continuous improvement programmes and operational change.
Excellent analytical skills including root cause analysis and performance improvement methodologies.
Commercial awareness with experience managing budgets and productivity.
Excellent stakeholder management and communication skills.
Strong knowledge of PRM legislation, ECAC requirements and aviation operations
IT and data analysis skills.
Interested? Apply now and let your career take off!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Please note:
An Access NI Disclosure Check will be required for this position

Wilson James Limited have a policy on Recruitment of Ex-Offenders and Storage handling, copies of which can be made available upon request

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.

Apply Now

Refine Your Search

service manager jobs in perry barr, wmd

Airport Station Manager

Senior Operations Coordinator

Team Leader

Store Manager

Service Delivery Manager

Assistant Facilities Manager

Operations Manager

Facilities Manager

Housing Manager

Hospitality Operations Manager

Delivery Driver

Barista

Assistant Manager

Night Shift Manager { Full Time }

Assistant Manager

Assistant Aftersales Manager

Customer Retentions Specialist

Clinic Receptionist

E-commerce Operations Manager

Service Desk Manager

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