Complaints manager Work, Jobs in Perth, Pkn (with Salaries)

Service Manager
Capability Scotland —Perth
- £44,100.21 a year
- Temporary
- Leadership
- Employee assistance programme
- Employee discount
13h
Deputy Administration Manager
XPS Pensions Group —Perth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral programme
Jetty and Logistics Operations Manager
Defence Equipment and Support —Fife
- £36,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Annual leave
- Employee discount
3d
Administration Technical Lead
XPS Pensions Group —Perth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral programme
Restaurant General Manager
GAD Corporation (do not delete) —Perth
- £11 - £22 an hour
- Night shift
- Computer literacy
- Analysis skills
- Quick service & fast food restaurant
- Annual leave
- Flexible schedule
12d
Project Communications Officer
Balfour Beatty —Kirriemuir
- Hybrid work
- Marketing
- Computer literacy
- Education
- Annual leave
Assistant Manager
Five Guys UK —Dundee
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Asset Services Manager
Hutchison Technologies —Dundee
- Full-time
- Continuous improvement
- IT
- In-person
Quick apply
Retail Customer Service
Entain —Perth
- £13 an hour
- Overtime
- Cash handling
Customer Service Advisor - 20 Hours
Bestway Group —Perth
- Part-time
- Customer service
Quick apply
Housekeeping Manager
OCS Group —Kincardine
- £16.45 an hour
- Time management
Quick apply
15h
Quality Leader
Highland Spring Group —Blackford
- £35,200 a year
- Full-time
Quick apply
Quality Partner - North Region
Priority Care Group Ltd —Dundee
- £45,000 - £50,000 a year
- Full-time
- Driving
- Travel
- Leadership
Quick apply
4d
Assistant Manager - Swilcan Loft Restaurant, Old Course Hotel
The Old Course Hotel, Golf Resort and Spa —St. Andrews
- £34,866.56 a year
- Full-time
- Hospitality
- Bar
- Culinary experience
- Free parking
- Employee assistance programme
Quick apply
Seasonal Golf Operations Attendant
FAIRMONT —St. Andrews
- Part-time
- Restaurant experience
- Resort
Quick apply
Quality Systems Administrator
Kerry —Menstrie
- Full-time
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee discount
Quality Assurance Technician
Bayne's the Family Bakers —Lochore
- £28,000 - £30,000 a year
- Full-time
- Driving
- Employee discount
Quick apply
Breakfast and Afternoon Tea Supervisor
FAIRMONT —St. Andrews
- Full-time
- Hospitality
- Guest services
- Restaurant experience
- Employee discount
Quick apply
Retail Supervisor (16 hrs)
Deichmann —Dundee
- Up to £13.91 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
Sales Associate
Castore —Tillicoultry
- 8 hour shift
- Sales
- Communication skills
Quick apply
4d

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complaints manager jobs near perth, pkn

Service Manager

Capability Scotland -
Perth

Apply Now

Job details

Temporary | Full-time | Fixed term contract
£44,100.21 a year
13 hours ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Leadership

Full job description

Perth

£44,100.21 per annum

Temporary, Full-Time, Fixed-term

Closing Date: 26 June 2026

Registered Service Manager (Maternity Cover) – Upper Sringland

Hours: 37 hours per week - fixed term until 30/04/2027 (Maternity Cover)

Location: Upper Springland, Isla Rd, Perth PH2 7HQ

Salary: £44,100.21 per annum

At Capability Scotland, our mission is to deliver the highest quality services, tailored to the individual needs of disabled people.

At Upper Springland we provide long-term and permanent residential care and support for people with a range of disabilities. We help people lead their lives to the full, providing for any needs they may have and to provide meaningful and exciting community interaction within Perth and the surrounding areas.

About the role – Service Manager

As Service Manager you will have responsibility for managing the service so that the individuals we support receive a quality, person-centred experience. You will lead our management team and support our employees, ensuring regulatory compliance, overseeing budgets and facilities, and drive service development. Key tasks include:

Managing the referral process and ensuring service delivery meets protocols and customer needs.
Overseeing staff recruitment, training, performance, rotas, and disciplinary processes.
Budgetary and financial controls: reviewing accounts, authorising purchase orders, monitoring assets and expenditure.
Ensuring the facility, transport provisions and service environment support safe and effective delivery.
Ensuring statutory and regulatory requirements are met (e.g., adult/child protection, Care Inspectorate annual returns).
Promoting and developing the service, seeking new referrals, leading business development and risk assessments.
Conducting investigations into concerns or complaints, and liaising with relevant authorities when required.

What We’re Looking For

Qualification: SVQ 4 Health & Social Care (or equivalent) AND a relevant management qualification.
Proven leadership experience in a care environment, with strong understanding of service delivery, staff management, budgets and regulatory frameworks.
Excellent interpersonal skills: you’ll engage with customers, families, social work and local authorities.
Strategic thinker with the ability to develop and promote services, manage change and mitigate risk.
Comfortable working across a variety of tasks (from operational/administrative to strategic) and dealing with both routine and complex issues.

Location: Upper Springland, Isla Rd, Perth PH2 7HQ

Driving licence required.

Working with Capability Scotland brings you lots of benefits:

Competitive salary - £44,100.21 per annum
We offer a fully funded SVQ – a qualification which is yours for life.
37 days holidays per year.
Free PVG checks throughout your employment.
Up to 8% company contribution pension scheme.
Up to 3 x annual salary death in service.
Perks at Work – shopping discount scheme.
Cycle to work scheme.
24/7 employee assistance programme.
Working for us means you would qualify for Blue Light & Concert for Carer discounts

Applying to Capability Scotland

Applying to join our family is easy by clicking apply now. You’ll then hear from us within three weeks of the noted closing date. We’ll invite successful candidates to an interview so we can learn more about what makes each other tick, in a safe and secure way.

Closing date: 26th June 2026

For more information, or to arrange an informal chat, you can email Erin on [email protected] (ref: CS08062026)

We reserve the right to close or extend this vacancy dependent on the number of applications. Therefore, if you are interested, please submit your application as early as possible.

General Information

Capability Scotland is committed to providing services which embrace diversity and which promote equality of opportunity. We are happy to consider job-share applications.
Capability Scotland is committed to safeguarding and promoting the welfare of vulnerable people and conducts thorough pre-employment checks on all preferred candidates.
A copy of Capability Scotland’s Equality and Diversity Policy is available upon request from the HR Team.

***Please note that our vacancies do not qualify for Skilled Worker Visa Sponsorship, if you require this to commit to this role long term, please do not apply. If we are in a position to offer sponsorship in the future our adverts will be updated to reflect this***

Apply Now

Refine Your Search

complaints manager jobs in perth, pkn

Service Manager

Deputy Administration Manager

Jetty and Logistics Operations Manager

Administration Technical Lead

Restaurant General Manager

Project Communications Officer

Assistant Manager

Asset Services Manager

Retail Customer Service

Customer Service Advisor - 20 Hours

Housekeeping Manager

Quality Leader

Quality Partner - North Region

Assistant Manager - Swilcan Loft Restaurant, Old Course Hotel

Seasonal Golf Operations Attendant

Quality Systems Administrator

Quality Assurance Technician

Breakfast and Afternoon Tea Supervisor

Retail Supervisor (16 hrs)

Sales Associate

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