Customer experience manager Work, Jobs in Perth, Pkn (with Salaries)

Visitor Experience Team Member
Perth Theatre and Concert Hall —Perth
- £13.45 an hour
- Overtime
- Customer service
- Organisational skills
- In-person
- Annual leave
Quick apply
9d
Office Manager
Individual Cash Management Solutions —Glenrothes
- £45,000 a year
- Full-time
- Customer service
- Team management
- Human resources
- Free parking
- Life insurance
Quick apply
3d
Welfare Rights Officer - 3 Posts, Pullar House, Perth
Perth and Kinross Council —Perth
- £34,424 - £37,784 a year
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Presentation skills
- Annual leave
9d
General Manager
Hollywoodbowlgroup —Dundee
- Up to £42,000 a year
- Weekend availability
- Budgeting
- Employee discount
Area Manager
Sun Shack —Dundee
- From £32,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Microsoft Office
Quick apply
6d
Print Manager/Estimator
Danscot —Perth
- Full-time
- Continuous improvement
- Quality control
- Organisational skills
Quick apply
Office Supervisor
apetito —Perth
- £14.94 an hour
- Full-time
- CRM software
- English
- Training & development
- Employee discount
Graduate Project Manager
NCR Atleos —Dundee
- £28,000 - £30,000 a year
- Hybrid work
- English
- Travel
- Business
Quick apply
Assistant Manager
The Rank Group —Dundee
- From £32,500 a year
- Customer service
- Training & development
- Guest services
- Employee discount
- Sick pay
Quick apply
Personal Assistant
Dundee City Council —Dundee
- £28,939 - £29,614 a year
- Call to connect
- Customer service
3d
Receptionist - Part Time / 20 Hours per Week
Mercure Perth —Perth
- Part-time
- Bar
- Computer literacy
- Hotel
- Free parking
- Employee assistance programme
Quick apply
12d
Assistant Store Manager
Poundland —Perth
- £28,500 a year
- Retail management
- Leadership
- Employee discount
13d
Customer Vulnerability Implementation Manager
SSE —Perth
- £44,000 - £65,900 a year
- Continuous improvement
- Contracts
- Budgeting
- Employee discount
14d
Assistant General Manager
Richard R Black & Son T/As Lindores - Stay —Cupar
- £29,000 - £36,000 a year
- Weekend availability
- English
- Business development
- Team management
- Free parking
- Employee discount
Quick apply
2d
Deputy Manager
Tenpin - Dundee —Dundee
- £34,875 - £37,000 a year
- Full-time
- Customer service
- Team management
- Employee assistance programme
Quick apply
11d
Retail Sales Assistant - Keyholder
The Works —Perth
- 8 hour shift
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
2d
Senior Business Change Manager
SSE —Perth
- £59,000 - £89,000 a year
- Full-time
- Agile
- Employee discount
12d
Assistant Groups, Conference and Events Manager (Fixed Term)
Apex Hotels Ltd —Dundee
- Full-time
- Bar
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
5d
Business Development Consultant - Aberdeen & Dundee
Wurth UK Ltd —Dundee
- £24,000 - £35,000 a year
- Monday to Friday
- CRM software
- Customer service
- Business development
Quick apply
General Manager
The Hideaway Experience —Dundee
- £35,000 a year
- Weekend availability
- Team management
- Computer skills
- Business
- Free parking
- Health & wellbeing programme
Quick apply
15h

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Visitor Experience Team Member

Perth Theatre and Concert Hall -
Perth

Quick apply

Job details

Permanent | Part-time
£13.45 an hour
9 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Catering
Organisational skills
Cash handling
Communication skills

Full job description

Visitor Experience Department

To provide fantastic customer care, deliver the highest operational standards and to adhere to all company Legal and Health and Safety obligations.

We want to create memorable visitor experiences for everyone who enter either of our buildings. It must be consistently brilliant and safe throughout their entire journey where they encounter genuine, warm and helpful team members each step of their way.

As a VET (Visitor Experience Team Member) you will exceed customer expectations and establish great working relationships with your colleagues that can be relied upon week in week out.

What We Need

We are looking for people who can play a vital role in the day-to-day operations of Perth Theatre and Concert Hall operating as a member of a high-performance team.

You will be required to be available to cover a range of shifts day-time, evening and weekends. You will be advised of your shifts in advance, they will vary each week depending upon the event which are programmed so you are required to be very flexible.

The Role

Job Title: Visitor Experience – Front of House Team Member
Status: 20 hours per week (Part-Time)
Reports to: Deputy Head of Events & Visitor Experience
Salary: £13.45 per hour

This role is not suitable for anyone who is currently studying – check our casual vacancies if this applies to you.

You will be based at both Perth Concert Hall and Perth Theatre and will be required to work across both spaces.

This job description details the principal purpose and main elements of the job at this time. It is a guide to the nature of the main duties as they currently exist but is not intended to be all-inclusive. The post holder is expected to work flexibly and respond positively to changing business needs.

Responsibilities:

To work in a multi-tasking team that covers Bar Operations, Food Service, Café Service, Waiting On, Ushering, Merchandise/Ice Cream Sales and Cleaning Details.
To exceed customer expectation throughout the entire customer journey with exceptional customer care and assistance.
Upselling our products from catering
Have a clear understanding of product knowledge and of future events/shows
Cash handling/security
health and Safety obligations
To work well and consistently within the Visitor Experience team.
To have a keen eye for attention to detail in each of the multi-tasking disciplines.
To ensure you are ready and focussed for each shift you are scheduled for and on time

This job description is not exhaustive, and the post-holder will also be required to carry out any other reasonable duties.

General:

Develop a clear understanding for the key aspects of our work and be able to articulate the Vision of the organisation in a compelling and confident way;
Comply with PTCH’s charitable objectives and organisational procedures;
Support the implementation of PTCH’s IDEA and Green policies;
Undertake ongoing professional development and training as required;
Any other reasonable requests, appropriate to the post, made by the Visitor Experience Manager.

What We’re Looking For

Essential:

Aged 18 or over
Ability to work under pressure
Excellent customer care skills
Excellent organisational and communication skills
High standard of work and appearance
Ability to multi-task as the role is varied
Great team player who will develop a great working relationship with fellow team members

Desirable:

Cash handling skills
Knowledge of Scottish Licensing Laws
Catering environment experience
Knowledge of Scottish Arts Scene

Terms & Conditions

Salary: £13.45 per hour, paid monthly by bank credit transfer on the last working day of the month. No paid overtime or infringements are payable

Annualised hours of 20 hours per week (1040 per annum). Evening and weekend work are a requirement of the post

Annual Leave entitlement is 30 days (pro rata to date of start and hours worked) rising by 2 days after 3 years’ service plus an additional 3 days after 5 years’ service.

The Company operates auto-enrolment and has a Pension Scheme in place. We will comply with legislation around auto-enrolment including opt-in and opt-out arrangements.

This role is subject to a 4-month probationary period. During probation, notice will be 1 week, and subsequent to the successful completion of probation, notice shall be 1 month.

How to Apply

Deadline: 28 August 2026 (12 noon)
Interviews: From week commencing 31 August 2026

To apply, please submit your CV and a covering letter detailing relevant experience and interest in the role to: [email protected]

Pay: £13.45 per hour

Ability to commute/relocate:

Perth PH1 5HZ: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in perth, pkn

Visitor Experience Team Member

Office Manager

Welfare Rights Officer - 3 Posts, Pullar House, Perth

General Manager

Area Manager

Print Manager/Estimator

Office Supervisor

Graduate Project Manager

Assistant Manager

Personal Assistant

Receptionist - Part Time / 20 Hours per Week

Assistant Store Manager

Customer Vulnerability Implementation Manager

Assistant General Manager

Deputy Manager

Retail Sales Assistant - Keyholder

Senior Business Change Manager

Assistant Groups, Conference and Events Manager (Fixed Term)

Business Development Consultant - Aberdeen & Dundee

General Manager

I want to receive the latest job alerts for customer experience manager in perth, pkn

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