Head of operations Work, Jobs in Perth Ph14 (with Salaries)

General Manager
The Taybank —Dunkeld
- £45,000 - £50,000 a year
- Full-time
- Management
- Hotel
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Head of Procurement & Commercial - Offshore Delivery
SSE —Perth
- £80,700 - £121,100 a year
- Full-time
- Agile
- Employee discount
- Gym membership
9d
Societies Officer
Dundee University Students Association —Dundee
- £27,346 a year
- Overtime
- Microsoft Office
- Supervising experience
- University
- Employee discount
Quick apply
Customer Service Team Leader
Stagecoach —Perth
- £34,056 a year
- Full-time
- Management
- Customer service
- Continuous improvement
10d
Retail Services Manager
Dundee University Students Association —Dundee
- £39,599 - £39,600 a year
- Monday to Friday
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
1 AA Rosette Head Chef
THE SHIP INN —Leven
- From £60,000 a year
- Full-time
- Hospitality
- In-person
- Restaurant experience
- Free parking
- Employee discount
Quick apply
10d
Health Care Assistant/Support Worker - Scotland - Our Future Health Programme
Xyla Services —Dundee
- £19 - £26 an hour
- Part-time
- BLS Certification
- Travel
- Communication skills
Quick apply
Head Chef
Hotel Indigo Dundee —Dundee
- Full-time
- Culinary experience
- Cooking
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Fixed Term General Assistant/Sewing Machinist
J&D Wilkie Limited —Kirriemuir
- £14.30 an hour
- Temporary
- Communication skills
Quick apply
6d
Quantitative Geneticist - Aquaculture
Genus Plc —St. Andrews
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Programmable logic controllers
- Employee assistance programme
WFM Analyst
Stagecoach —Perth
- £26,780 - £30,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Head PGA Professional
Murrayshall Country House Hotel and Golf —Perth
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
Sales Advisor
Graham The Plumbers' Merchant —Dundee
- £30,000 - £35,000 a year
- Full-time
- Sales
- Plumbing
- In-person
- Free parking
- Profit sharing
Quick apply
3d
Floor Manager
Frasers —Dundee
- £35,950 a year
- Full-time
- Customer service
- Merchandising
- Retail management
- Employee discount
Quick apply
Timesheet Analyst
BEAR Scotland Limited —Perth
- Full-time
- Microsoft Excel
- Annual leave
- Employee assistance programme
Front of House Manager
The Taybank —Dunkeld
- £25,420.00 - £40,184.05 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
- Flexible schedule
Quick apply
2d
Optical Manager
ASDA —Dundee
- Full-time
- In-person
- Leadership
- Store discount
- Annual leave
Senior Breeding Programme Manager
Genus Plc —St. Andrews
- Full-time
- Hybrid work
- Doctoral degree
- Computer literacy
- English
- Employee assistance programme
HGV Grab Wagon Driver
Electricity Asset Services —Lochgelly
- Full-time
- English
- Driving
- In-person
- Annual leave
Quick apply
Customer Delivery Driver
ASDA —Kirkcaldy
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
10d

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General Manager

The Taybank
Dunkeld

Quick apply

Job details

Full-time
£45,000 - £50,000 a year
11 days ago

Benefits

Health & wellbeing programme
Discounted or free food
Company pension
Company events
Employee discount

Qualifications

Management
ADR
Leadership
Communication skills
Hotel experience

Full job description

Overview

The General Manager is the steward of The Taybank, responsible for protecting its character while ensuring the business runs with purpose, consistency and warmth. This role balances genuine hospitality with creating memorable experiences for guests, supporting a talented team, and nurturing The Taybank's place at the heart of the local community. Present, approachable and hands-on, the General Manager shapes the atmosphere of the business as much as its commercial performance.

Leading the team across the restaurant, rooms, gardens and events, the General Manager creates a culture where people take pride in their work, feel trusted to make decisions, and deliver thoughtful, relaxed hospitality. They oversee the day-to-day operation while helping The Taybank continue to evolve in a way that feels authentic to its rural setting and independent spirit.

Working closely with owner Fraser Potter, the General Manager helps translate the long-term vision for The Taybank into everyday decisions and guest experiences, contributing ideas, driving improvements and ensuring the business continues to grow without losing its identity. The role also works in close partnership with the General Manager of our sister business, The Birnam Hotel, sharing knowledge, resources and best practice where appropriate, while supporting a collaborative approach across both businesses and ensuring each retains its own distinctive character.

Key Responsibilities

Strategic Leadership & Business Management
Develop and implement the hotel’s annual business plan, budgets, revenue strategies, and performance targets.
Analyse financial reports (P&L, GOP margins, RevPAR, ADR, occupancy trends) and take corrective action to achieve or exceed targets.
Identify new revenue opportunities, market trends, and competitive benchmarks.
Lead major projects, capital improvements, refurbishments, and long-term development plans.
Ensure compliance with legal, regulatory, and brand standards.

Operational Excellence

Oversee daily operations across all departments: Front Office, Housekeeping, Food & Beverage, Maintenance, Events, and Administration.
Ensure the highest standards of guest service, safety, cleanliness & maintenance.
Monitor Standard Operating Procedures and introduce operational improvements where needed.
Maintain accurate inventory controls and procurement processes.
Respond swiftly to operational issues, emergencies, or service recovery situations.

Guest Experience & Service Quality

Set and uphold service standards aligned with the hotel’s brand and ethos.
Monitor guest feedback channels (reviews, surveys, direct feedback) and implement initiatives to raise satisfaction scores.
Welcome VIP guests and ensure personalised service across all touchpoints.
Manage complaints with professionalism, ensuring guest recovery and retention.

Financial Management

Oversee budgeting, forecasting, payroll, cost controls, and financial reporting with the Accounts Department.
Set and monitor departmental budgets and KPIs.
Ensure optimal staffing levels while maintaining cost efficiency.
Drive profitability through effective revenue management, upselling initiatives, and cost-saving programmes.

Human Resources & People Leadership

Recruit, train, develop, and mentor department heads and senior staff.
Foster a positive workplace culture built on teamwork, professionalism, and continuous learning.
Lead performance reviews, employee engagement, succession planning, and disciplinary procedures.
Ensure compliance with employment law, health & safety legislation, and company policies.
Promote staff wellbeing, retention, and high morale.

Food & Beverage Oversight

Support the Head Chef with menu development, service standards, cost control (labour, wastage, GP%), and guest satisfaction.
Ensure licensing laws, food hygiene regulations, and health & safety standards are met.
Monitor special events, weddings, banquets, and private dining experiences.

Property & Facilities Management

Oversee maintenance programmes, preventative maintenance cycles, and contractor relationships.
Ensure all safety systems are functioning (fire safety, security, alarms, emergency procedures).
Approve capital expenditures and refurbishment plans.
Maintain high standards of appearance across all public spaces, guestrooms, back-of-house areas, and grounds.s

About You

Skills & Competencies

Leadership
Inspires teams through vision, clarity, and accountability.
Strong decision-making, crisis management, and communication skills.
Commercial Acumen
Deep understanding of hotel KPIs, revenue management, budgeting, and financial analysis.
Guest-Focused Mindset
Passionate about service excellence and creating memorable experiences.
Operational Expertise
Strong knowledge of hotel operations, industry regulations, and best practices.
People Management
Skilled in coaching, conflict resolution, and cultural development.
Adaptability & Problem-Solving
Able to manage multiple priorities in a fast-paced environment.
Solutions-driven with high attention to detail.

Qualifications & Experience

Minimum 5–7 years in a senior hotel management role, ideally as GM or Deputy/Operations Manager.
Experience in boutique or luxury hotel environments preferred.
Strong financial and commercial management skills.
Familiarity with PMS systems, revenue management platforms, and hospitality technology.
Hospitality or business management qualification is beneficial but not essential.

Pay: £45,000.00-£50,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Health & wellbeing programme

Ability to commute/relocate:

Dunkeld, Perth and Kinross: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

head of operations jobs in perth ph14

General Manager

Head of Procurement & Commercial - Offshore Delivery

Societies Officer

Customer Service Team Leader

Retail Services Manager

1 AA Rosette Head Chef

Health Care Assistant/Support Worker - Scotland - Our Future Health Programme

Head Chef

Fixed Term General Assistant/Sewing Machinist

Quantitative Geneticist - Aquaculture

WFM Analyst

Head PGA Professional

Sales Advisor

Floor Manager

Timesheet Analyst

Front of House Manager

Optical Manager

Senior Breeding Programme Manager

HGV Grab Wagon Driver

Customer Delivery Driver

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