Control room operator Work, Jobs in Peterborough, Cam (with Salaries)

4ON-4OFF DAYS - EVENINGS FIRST LINE CCTV OPERATOR – FULL TIME
Farsight Security Services —Peterborough
- £24,240 a year
- Weekend availability
- Customer service
- Computer literacy
- Data entry
- Free parking
- Referral programme
Quick apply
12d
Firstline Operator Monday - Friday Nights
Farsight Security Services —Peterborough
- £24,242 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Referral programme
Quick apply
4d
Senior Print Room Operative
J.O. Sims Ltd —Spalding
- £14.50 - £15.00 an hour
- Weekend availability
- Computer literacy
- Maths
- Continuous improvement
Quick apply
Factory Operatives - Day Shift
Taste Original —Corby
- £12.71 - £15.01 an hour
- Full-time
- Basic maths
- English
- Quality control
- Health & wellbeing programme
- Gym membership
Quick apply
Trainee Extrusion Operator (Blown Film)
Povoas Packaging —Kettering
- From £12.85 an hour
- 12 hour shift
- No experience needed
- Continuous improvement
- Quality control
- Free parking
- Referral programme
Quick apply

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control room operator jobs near peterborough, cam

4ON-4OFF DAYS - EVENINGS FIRST LINE CCTV OPERATOR – FULL TIME

Farsight Security Services -
Peterborough

Quick apply

Job details

Full-time
£24,240 a year
12 days ago

Benefits

Free parking
Company pension
Referral programme
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Computer literacy
CCTV
Incident identification
Remote video monitoring
Surveillance
CCTV monitoring
Data entry
SIA
Incident log maintenance
Communication skills

Full job description

First Line CCTV Operator

4 On / 4 Off Days & Evenings Shift Pattern

About the Role

We are looking for a professional, reliable, and proactive First Line CCTV Operator to join our busy Remote Video Receiving Centre (RVRC).

As a First Line CCTV Operator, you will be responsible for monitoring CCTV activations from client sites, assessing incidents, and taking appropriate action in accordance with company procedures. You will also act as a key point of contact for clients, handling telephone calls and ensuring accurate recording of information.

This is an excellent opportunity for an individual who thrives in a fast-paced environment, has strong attention to detail, and is committed to providing exceptional customer service.

Key Responsibilities

Monitor and respond to CCTV alarm activations from client premises.
Review live and recorded CCTV footage to assess incidents and determine appropriate action.
Follow established operational procedures and escalation protocols.
Communicate effectively with clients, keyholders, emergency services, and colleagues.
Handle inbound telephone enquiries professionally and efficiently.
Record and update incident details accurately using company systems.
Maintain confidentiality and comply with data protection requirements.
Deliver a high standard of customer service at all times.
Work independently while contributing effectively as part of the wider operations team.

Working Hours & Shift Pattern

Our Central Station operates 24 hours a day, 7 days a week, 365 days a year, delivering critical monitoring services to clients across multiple sectors.

This is a permanent full-time position, averaging 30.5 hours per week, working a rolling 4 On / 4 Off Days and Evenings shift pattern.

Shift Pattern

Monday to Friday 14:00 to 23:00 8 working hours 1-hour unpaid break
Saturday & Sunday 10:00 to 22:00 10.5 working hours 1.5-hour unpaid break

This role includes weekend working and attendance on Bank and Public Holidays (Including Christmas, New Years, Ramadan etc) where rostered as part of the standard shift pattern.

Salary & Benefits

Salary : £24,240 per annum

This is a salaried position, paid monthly on the last working day of each calendar month.

Benefits

Bonus scheme
Company pension scheme
Free on-site parking
Employee referral programme
Full training and ongoing support
Career development opportunities
Supportive and professional team environment

What We're Looking For

We're seeking individuals who can remain calm under pressure, demonstrate sound judgement, and maintain a professional approach in all situations.

The ideal candidate will be customer-focused, security-minded, and capable of working in a dynamic operational environment with minimal supervision.

Mandatory Requirement

Valid SIA CCTV Licence, SIA Door Supervisor Licence, or SIA Security Guarding Licence

Essential Requirements

Excellent verbal communication skills
Professional and confident telephone manner
Strong customer service skills
Good IT and computer literacy
High level of attention to detail
Ability to follow procedures accurately
Reliable, trustworthy, and punctual
Ability to work both independently and as part of a team

Desirable Experience

Previous experience within a CCTV Monitoring Centre, Alarm Receiving Centre, Security Operations Centre, or Control Room environment
Previous customer service or telephone-based experience

Training & Vetting

Comprehensive training will be provided to ensure you become fully competent in all operational procedures, systems, and customer service requirements.
Successful candidates will be required to:
Complete all internal training and competency assessments.
Pass the relevant screening and vetting procedures.
Provide a fully checkable 5-year employment history.
Maintain the required SIA licence throughout employment & always have it on their person with easy access to it..

Why Join Us?

As a First Line CCTV Operator, you'll play a vital role in protecting our clients' people, property, and assets. You'll be part of a professional monitoring team, receive comprehensive training, and have the opportunity to develop your skills within a growing security operation.

Job Types: Full-time, Permanent

Pay: £24,240.00 per year

Benefits:

Company pension
Free parking
On-site parking
Referral programme

Experience:

Telephone customer service: 1 year (preferred)

Licence/Certification:

SIA Door Supervisor or Guarding or CCTV Licence (required)

Work Location: In person

Quick apply

Refine Your Search

control room operator jobs in peterborough, cam

4ON-4OFF DAYS - EVENINGS FIRST LINE CCTV OPERATOR – FULL TIME

Firstline Operator Monday - Friday Nights

Senior Print Room Operative

Factory Operatives - Day Shift

Trainee Extrusion Operator (Blown Film)

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