Customer relations Work, Jobs in Peterborough, Eng (with Salaries)

Customer Relations Specialist
Coloplast —Peterborough
- Analysis skills
- Communication skills
HR Intern
Compare the Market —Peterborough
- Microsoft Office
- Internship
Quick apply
HR Advisor - Health and Social Care
Glenholme Healthcare Ltd —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
3d
HR Advisor
Travelex —Peterborough
- Full-time
- Administrative experience
- Human resources
13d
Employee Relations Advisor
CDW —Peterborough
- Full-time
- Management
- Microsoft Office
- AI
Quality Assurance Auditor
Jacksons Bakery —Corby
- From £30,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Free parking
- Profit sharing
Quick apply
5d
ER Partner - 6 months FTC
Compare the Market —Peterborough
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
Operations Administrator (Recruitment)
Pathfinder Legal Services Ltd —Alconbury
- £26,630.76 - £35,320.20 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- In-person
- Annual leave
- Work from home
Quick apply
9d
Quality Inspector
Worldwide Fruit Ltd —Spalding
- £14.59 an hour
- Weekend availability
- English
Quick apply
HR Risk and Compliance Advisor
CDW —Peterborough
- Full-time
- AI
- Communication skills
- Time management
Theatre Technician
Landmark Theatres Ltd —Peterborough
- Up to £27,500 a year
- Weekend availability
- Organisational skills
Quick apply
Business Administration Apprentice
Fresh Hub Group Limited —Spalding Wygate
- £19,000 - £21,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
Quick apply
10d
Line Leader Evenings
Worldwide Fruit Ltd —Spalding
- £15.91 an hour
Quick apply
HR Business Partner
Xaar —Huntingdon
- Management
- Human resources
- Communication skills
HR Coordinator
Aliaxis UK Limited (United Kingdom) —Huntingdon
- Hybrid work
- Administrative experience
- Human resources
- Organisational skills
- Employee assistance programme
- Employee discount
Line Leader
Worldwide Fruit Ltd —Spalding
- £14.59 an hour
- Full-time
- English
- Annual leave
Quick apply
HR Business Partner
Amazon UK Services Ltd. —Kettering
- Full-time
- Management
- Master's degree
- Bachelor's degree
HR Advisor
GXO Logistics —Kettering
- Up to £35,000 a year
- Full-time
- Management
- Human resources
- Annual leave
- Employee assistance programme
9d
Property Manager
Connells Group —Peterborough
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Quick apply
3d
Shift Manager
GAD Corporation (do not delete) —Peterborough
- £11 - £22 an hour
- Night shift
- Basic maths
- Organisational skills
- Leadership
- Annual leave
- Flexible schedule

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customer relations jobs near peterborough, eng

Customer Relations Specialist

Coloplast -
Peterborough

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Job details

Qualifications

Analysis skills
Root cause analysis
Communication skills

Full job description

Location: Peterborough, GB

Job Family: Consumer

Country/Region: United Kingdom

Customer Relations Specialist

We’re looking for a proactive, customer focused, and analytically minded individual to join our Customer Relations team as a Customer Relations Specialist. This is a fantastic opportunity to play a key role in safeguarding and enhancing the customer experience within a high-performing, service-driven organisation. Whether you’re an experienced complaints handler or someone looking to take the next step in customer relations, this role offers the chance to develop your expertise in complex complaint resolution, root cause analysis, and continuous improvement.

The Role

In this role, you’ll take ownership of complex and escalated customer complaints, ensuring they are managed from initial receipt through to resolution in a fair, compliant, and timely manner. You’ll carry out thorough investigations, analysing each case to identify key issues, risks, and appropriate resolution pathways. Alongside delivering high-quality outcomes for customers, you will play an important role in identifying root causes, spotting trends, and driving improvements to prevent recurrence.

You will collaborate with stakeholders across the business to resolve issues effectively and influence positive change, acting as the voice of the customer to shape better processes and service delivery. You’ll also contribute to maintaining operational standards by identifying and reporting process or policy breaches, while supporting delivery performance through activities such as managing courier-related issues to prevent complaints. This is a highly autonomous role where your judgement, organisation, and ability to manage multiple priorities will be key to success.

Who are we looking for?

We’re looking for someone who is confident, detail oriented, and highly organised, with a passion for delivering excellent customer outcomes. You will have strong written and verbal communication skills, with the ability to manage sensitive or challenging conversations professionally and empathetically.

You might already have experience in complaints handling or customer relations or bring transferable skills from a similar role. Strong investigative and analytical skills, combined with the ability to identify trends and influence stakeholders, will be essential. We are looking for someone who can work autonomously, build credibility across teams, and confidently manage multiple cases while maintaining quality and accuracy. If you enjoy problem solving, driving improvements, and making a tangible difference to customer experience, this could be the ideal opportunity for you.

Why Coloplast?

At Coloplast, you’ll join a global healthcare organisation recognised as a Great Place to Work, where people genuinely care about improving the lives of those living with chronic conditions. We offer an engaging and collaborative environment, opportunities for professional growth and the chance to make a real impact on how we support and serve our customers.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

Visit us on Coloplast.com.

Watch the film. Follow us on LinkedIn.

61304
#LI-CO

Apply Now

Refine Your Search

customer relations jobs in peterborough, eng

Customer Relations Specialist

HR Intern

HR Advisor - Health and Social Care

HR Advisor

Employee Relations Advisor

Quality Assurance Auditor

ER Partner - 6 months FTC

Operations Administrator (Recruitment)

Quality Inspector

HR Risk and Compliance Advisor

Theatre Technician

Business Administration Apprentice

Line Leader Evenings

HR Business Partner

HR Coordinator

Line Leader

HR Business Partner

HR Advisor

Property Manager

Shift Manager

I want to receive the latest job alerts for customer relations in peterborough, eng

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