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HR Advisor - Health and Social Care
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head of customer service jobs near peterborough, eng

HR Advisor - Health and Social Care

Glenholme Healthcare Ltd -
Peterborough

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Benefits

Private medical insurance

Qualifications

Microsoft Office
Human resources
Organisational skills
Communication skills

Full job description

HR Advisor

Location: Peterborough
Reports to: Head of People
Hours: Full-time, 09:00 – 17:30
Salary: £27,000–£30,000, dependent on experience

Help Us Deliver Great People Practice

About Us

Glenholme Specialist Healthcare is a specialist healthcare provider supporting adults with learning disabilities, autism, and complex needs across 22 services nationwide. With over 700 staff and more than two decades of growth, we are a values-led organisation operating in a highly regulated sector where the quality of our people directly shapes the quality of our care.

The Role

We are looking for a professional, proactive HR Advisor to provide practical, customer-focused HR support across the group. Reporting to the Head of People, you will advise managers at every level — from service leaders to senior managers — on a broad range of employee relations, recruitment, policy, and compliance matters, always working in line with employment law and healthcare sector standards.

You will play a key role in promoting a positive workplace culture, supporting operational effectiveness, and helping Glenholme Specialist Healthcare deliver high-quality care through sound people practice. The role involves occasional travel between sites.

Key Responsibilities

Employee Relations

Provide timely, practical advice across the full range of employee relations matters, including disciplinaries, grievances, absence, performance and capability, flexible working requests, and wellbeing concerns.
Support and attend formal meetings, hearings, and investigations.
Prepare HR documentation, including letters, meeting outcomes, and case records.
Ensure employee relations cases are managed consistently, fairly, and in line with company policy and employment law.

HR Operations

Maintain accurate employee records and HR systems.
Produce HR reports and management information, including absence, turnover, and workforce metrics.
Support organisational change processes, including restructures and consultations.

Policy & Compliance

Ensure HR practice complies with UK employment legislation and healthcare regulations.
Support the implementation and review of HR policies and procedures.
Promote equality, diversity, and inclusion across Glenholme Specialist Healthcare.
Support audits and compliance activities relating to HR documentation and workforce standards.

About You

Essential

CIPD Level 5 qualified – essential.
Previous experience in an HR Advisor or similar generalist HR role, managing employee relations cases independently.
Strong knowledge of UK employment law and HR best practice.
Experience working in a regulated or fast-paced environment.
Excellent communication and interpersonal skills, with the ability to build strong relationships with managers and employees.
Sound judgement, problem-solving ability, and strong attention to detail.
Discretion in handling confidential and sensitive information.
Strong organisational skills, with the ability to prioritise and work under pressure.
Proficiency in Microsoft Office and HR systems.
Flexibility to travel between sites where required.

Desirable

Experience within healthcare, private healthcare, social care, or regulated services.
Experience supporting multi-site operations.
Knowledge of safer recruitment and compliance requirements.

What We Offer

A varied generalist role in a values-led specialist care organisation.
The opportunity to develop within a growing People function.
A culture where good people practice genuinely supports the quality of care we deliver.
Competitive salary and benefits package.

Safeguarding

Glenholme Specialist Healthcare is committed to safeguarding and promoting the welfare of the people we support. All appointments are subject to satisfactory pre-employment checks, including an enhanced DBS check and references.

The post holder may be required to undertake additional duties, within the scope of the role, to support the effective operation of the HR function.

Job Code: GHETO1

Quick apply

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