Process quality analyst Work, Jobs in Peterborough, Eng (with Salaries)

Business Process Analyst
Carter Jonas —Peterborough
- Full-time
- Analysis skills
- Continuous improvement
- SharePoint
- Annual leave
- Referral programme
Business Analyst - D365
PSP IT Design & Development —Spalding
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- APIs
- Agile
- In-person
Quick apply
Data & Insights Manager
Trade Mastermind Limited —Peterborough
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Analysis skills
- In-person
- Free parking
Quick apply
8d
QA Engineer
Fleet Assist —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AI
- Free parking
- Annual leave
Quick apply
Analyst
Cambridgeshire County Council —Papworth Everard
- £34,434 - £36,363 a year
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Contract Analyst (IT Frameworks)
Anglian Water Services Ltd —Peterborough
- £37,500 a year
- Full-time
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Controls and compliance analyst
ABAgri —Peterborough
- From £35,000 a year
Advanced Pharmacy Technician/Data Analyst
NHS Northamptonshire Integrated Care Board —Kettering
- £39,959 - £48,117 a year
- Weekend availability
5d
Integration Services Analyst
Acushnet Golf —Saint Ives
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
8d
Technology Lead
Aegon —Peterborough
- £52,720 - £79,080 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
Senior Asset Data Analyst / Data Scientist
Anglian Water Services Ltd —Peterborough
- £45,000 a year
- Full-time
- Analysis skills
- Machine learning
- AI
- Annual leave
- Employee assistance programme
Process Quality Analyst
Sonoco Metal Packaging UK Limited Food —Wisbech
- Computer literacy
- Continuous improvement
- Quality control
Quick apply
5d
Cost Intelligence Analyst
Anglian Water Services Ltd —Peterborough
- £40,000 - £45,000 a year
- Full-time
- Free parking
1d
GIS Data Analyst
LSL Property Services —Kettering
- Full-time
- Data analysis skills
- SQL
- Analysis skills
QMS Technologist
Greencore Group —Spalding
- Full-time
- Microsoft Powerpoint
- Databases
- Continuous improvement
- Employee discount
- Life insurance
7d
Application Support & D365 PU Management - 12 Month FTC
Weetabix —Burton Latimer
- Full-time
- Hybrid work
- CRM software
- Annual leave
Quick apply
Senior Data Engineer
Frontline Group —Peterborough
- Full-time
- Hybrid work
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
1d
Performance & Reporting Manager
Mace —Peterborough
- Full-time
- Hybrid work
- PMP
- Continuous improvement
- Team management
Target System Analysis Analyst
Accenture Federal Services —Molesworth
- £78,600 - £160,200 a year
- Master's degree
- Presentation skills
- Bachelor's degree
Senior Investment Associate, L&G USA OCIO
Legal & General Investment Management —Stamford
- £125,000 - £140,000 a year
- Bachelor's degree
- Employee assistance programme
- Life insurance

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process quality analyst jobs near peterborough, eng

Business Process Analyst

Carter Jonas -
Peterborough

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Referral programme

Qualifications

Jira
Stakeholder engagement
Power BI
Stakeholder collaboration
User stories
Requirement elicitation
Stakeholder liaison
Visio
Requirements gathering workshops
Change management
Analysis skills
Continuous improvement
Confluence
Continuous improvement cycles oversight
iManage
SharePoint
Root cause analysis
PMI Certification
Business requirements
Communication skills

Full job description

New text element

We are looking for an experienced Business Process Analyst to join our IT team. This is an exciting opportunity to play a key role to analyse, design, document and improve business processes across the Firm, ensuring processes are efficient, scalable, well-controlled and aligned to business, technology and transformation objectives. Working closely with business stakeholders, IT, project teams and operational leaders you will gain an understanding of current ways of working, identify opportunities for improvement, and support the design and implementation of future-state processes. The role will help ensure that technology-enabled change is underpinned by robust business analysis, clear process design, strong stakeholder engagement and measurable business outcomes.

Our IT team are primarily based in our Peterborough office and pride themselves on having a friendly and inclusive culture, with plenty of opportunities to get involved in office life, including social events, charity initiatives, volunteering opportunities and team activities throughout the year. We welcome applications from candidates based outside the local area and are open to flexible arrangements, with the opportunity to travel to our Peterborough office on a regular basis.

We offer a highly competitive salary and benefits package, including a range of flexible benefits designed to support your individual needs and lifestyle. Benefits include the option to purchase additional annual leave, health cash plans, a cycle-to-work scheme and much more. We are also committed to supporting flexible and agile working arrangements, helping our people achieve a positive work-life balance.

Main tasks:

Process Analysis and Design

Analyse, document and assess current-state processes across operational, client-facing and support functions, identifying inefficiencies, duplication, manual workarounds, control gaps and improvement opportunities.
Design practical future-state processes that improve efficiency, consistency, control, service quality and user experience, using recognised techniques such as BPMN, process mapping, SIPOC, RACI, root cause analysis and continuous improvement methods.
Produce clear process documentation, including maps, workflow diagrams, standard operating procedures, requirements, user stories and decision records, while supporting definition of ownership, handoffs, controls and performance measures.

Business Analysis and Requirements Management

Work with stakeholders to elicit, analyse, validate and document clear, testable requirements aligned to business objectives.
Support business cases, prioritisation and traceability by defining benefits, pain points, risks, dependencies, impacts and measurable outcomes from initial need through to delivery and adoption.

Stakeholder Engagement and Change Support

Engage confidently with stakeholders across the Firm, including senior leaders, operational teams, fee earners, support functions and technology teams.
Facilitate workshops, interviews, process discovery and playback sessions to build shared understanding of current and future ways of working.
Act as a bridge between business and technology teams, constructively challenging existing processes and supporting change management, user adoption and process considerations within system or operational change programmes.

Tools, Standards and Continuous Improvement

Use appropriate process and modelling tools to create clear, maintainable documentation in line with agreed standards, governance and version control.
Contribute to firmwide process standards, templates, modelling conventions and business analysis practices.
Use data, metrics and collaboration with technology teams to identify trends, bottlenecks, quality issues, automation opportunities and improvements that support reporting, governance, adoption and operational excellence.

Project and Delivery Support

Support transformation and technology programmes by embedding process analysis, requirements definition and business readiness from the earliest stages of delivery.
Assist with impact assessments, readiness reviews, testing preparation, UAT support, operational risk identification and post-implementation process reviews.
Support transition into business-as-usual operation, contributing to training, communications, adoption planning and benefits tracking, including baseline performance measures.

Systems, Applications and Tools

Business process analysis may cover a broad portfolio of business-critical processes and applications, including CRM, finance, billing, invoicing, time recording, matter/project management and professional services systems
Relevant tools may include document and knowledge management systems such as iManage and SharePoint, Microsoft 365 applications, Power Platform, Power Automate, Power BI, Visio, Lucidchart, Miro, Liberty Spark, Azure DevOps, Jira and Confluence.
The role may also support property technology tools such as Reapit, Yardi, Tramps, Costar, Nimbus and others; this job description is not exhaustive and additional duties may be required to support the smooth running of the department.

What will it take to be successful?

You will have proven experience as a Business Process Analyst, Business Analyst, Process Analyst or in a similar role within a complex organisation, with a track record of supporting business change and technology-enabled transformation. You will be skilled in analysing, documenting and improving business processes, with the ability to engage and influence stakeholders at all levels. You will possess strong analytical, problem-solving and communication skills, with experience using recognised business analysis and process improvement techniques such as process mapping, BPMN, gap analysis and impact assessment. You will be confident producing clear, high-quality documentation for both business and technical audiences and capable of managing multiple priorities in a fast-paced environment.

Experience within a professional services environment would be advantageous. A recognised business analysis qualification, such as IIBA, BCS or PMI-PBA, or equivalent practical experience, is desirable. You will be a collaborative and proactive individual with a passion for driving continuous improvement and delivering measurable business outcomes.

Hours

Full time

Contract type

Permanent

Location

Peterborough, Birmingham or Cambridge

Why choose us?

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

Approachable – We treat every relationship with respect, integrity, and warmth
Effective – We do what we say we will, we do it well and we are accountable
Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

Communication - Ensures effective, clear, and relevant communications in support of business objectives
People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
Use of Technology - Modern, Agile, Digital Employee
Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
Personal Effectiveness & Productivity - Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.

Apply Now

Refine Your Search

process quality analyst jobs in peterborough, eng

Business Process Analyst

Business Analyst - D365

Data & Insights Manager

QA Engineer

Analyst

Contract Analyst (IT Frameworks)

Controls and compliance analyst

Advanced Pharmacy Technician/Data Analyst

Integration Services Analyst

Technology Lead

Senior Asset Data Analyst / Data Scientist