insurance claims Work, Jobs in peterborough (with Salaries)

Customer Service Administrator
General & Medical —Peterborough
- £24,800 - £25,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
2d
Customer Sales Advisor
Halfords —Peterborough
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Legal Services and Civil Claims Assistant
Cambridgeshire Constabulary —Huntingdon
- £27,204 a year
- Full-time
- Microsoft Office
- Administrative experience
- Driving
- Free parking
- Annual leave
6d
CFS - Assistant Manager – Tyre Fitter
Halfords —Peterborough
- £32,000 - £34,000 a year
- Overtime
- Supervising experience
- Driving
- Employee discount
Centre Manager
Halfords —Peterborough
- £40,000 - £51,448 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
1d
Operations Executive
Hometree (Cover) - Customer Operations —Peterborough
- £26,000 a year
- Weekend availability
- Hybrid work
- Maintenance
- Employee discount
Quick apply
Trainee Tyre Technician
Halfords —Corby
- £24,824.80 - £29,500.00 a year
- Overtime
- Customer service
- Employee discount
Department Supervisor
Halfords —Stamford
- £13.51 an hour
- Full-time
- Customer service
- Supervising experience
- Retail sales
- Store discount
- Health & wellbeing programme
Account Manager - Wisbech / Corby
Copart —Wisbech
- £27,338 - £37,700 a year
- Sales
- Driving
- IT
- Work from home
- Employee discount
Quick apply
13d
Agricultural Liaison Officers
Dalcour Maclaren —Stamford
- Military
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Vehicle Technician
Halfords —Peterborough
- £31,480 - £42,420 a year
- Full-time
- Maintenance
- Annual leave
- Employee discount
2d
Senior Accounts Assistant
MJS Construction (March) Ltd —March
- From £12.71 an hour
- Part-time
- Construction
- In-person
Quick apply
Commercial Account Handler
NFU Mutual Agency —Bourne
- £24,000 - £28,000 a year
- Full-time
- Customer service
- English
- Administrative experience
- Annual leave
- Employee discount
HGV Driver
Copart —Wisbech
- £37,853 a year
- Full-time
- Customer service
- Driving
- IT
- Employee discount
- Life insurance
HGV Roamer/Tramper Driver
Copart —Wisbech
- £37,853 a year
- Monday to Friday
- Customer service
- Driving
- Travel
- Employee discount
- Life insurance
Vehicle Technician - MOT Tester
Halfords —Spalding
- £33,000 a year
- Full-time
- Customer service
- Maintenance
- Employee discount
Front of House Team Leader
Minster Tavern —Ely
- Up to £13.16 an hour
- Full-time
- Employee discount
Quick apply
Kitchen Team Leader
Minster Tavern —Ely
- Up to £13.16 an hour
- Full-time
- Employee discount
Quick apply

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Customer Sales Advisor
Halfords —Peterborough
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3d

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Customer Service Administrator

General & Medical
Peterborough

Quick apply

Job details

Permanent | Full-time
£24,800 - £25,500 a year
2 days ago

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
English
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Job Overview
We are seeking a highly organised and professional Customer Service Administrator to join our team. This role involves providing exceptional customer support, managing administrative tasks, and ensuring smooth communication between clients and internal departments. The successful candidate will utilise their strong organisational skills and IT proficiency to contribute to the efficient operation of our customer service functions. This is a paid position suitable for individuals with relevant experience or those eager to develop their skills in a dynamic environment.

Responsibilities

Handle customer enquiries via phone, email, and other communication channels with professionalism and courtesy, including provision of guidance relating to the customer treatment pathway
Maintain accurate records of customer interactions using CRM software and other relevant systems
Reviewing notes and reports of ongoing claims and liaison with the Claims Team
Coordinate with internal teams to ensure timely resolution of customer issues and follow-up actions
Execute the Scanning function to transition the business from manual to electronic records
Provide guidance to clients regarding claims procedures and policy coverage
Ensure compliance with organisational policies, procedures, and regulatory requirements
Managing your own workflow in a timely manner
Take required actions to resolve potential and existing complaints, discussing any complaints or claims that may become contentious with the Customer Service Manager
Undertake Financial Conduct Authority (FCA) Training as required and keep yourself up to date with any relevant regulation changes

Qualifications

Proven experience in a telephone-based customer service role is preferred
Strong computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Experience with CRM software is desirable but not essential; training will be provided
Excellent communication skills in English, both written and verbal
Demonstrated organisational skills with the ability to prioritise tasks effectively
Ability to manage time efficiently whilst handling multiple responsibilities simultaneously

This role offers an excellent opportunity for individuals seeking to develop their career within the insurance or customer service sectors. The ideal candidate will be organised, proactive, and committed to delivering exceptional service.

Job Type: Full-time, Permanent

Pay: £24,800.00-£25,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

insurance claims jobs in peterborough

Customer Service Administrator

Customer Sales Advisor

Legal Services and Civil Claims Assistant

CFS - Assistant Manager – Tyre Fitter

Centre Manager

Operations Executive

Trainee Tyre Technician

Department Supervisor

Account Manager - Wisbech / Corby

Agricultural Liaison Officers

Vehicle Technician

Senior Accounts Assistant

Commercial Account Handler

HGV Driver

HGV Roamer/Tramper Driver

Vehicle Technician - MOT Tester

Front of House Team Leader

Kitchen Team Leader

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