Customer support representative Work, Jobs in Peterlee, Dur (with Salaries)

Customer Service Representative
Baird Group —Hartlepool
- From £25,800 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
7d
Customer Service Representative
Northgate Vehicle Hire —Darlington
- £24,854 a year
- Annual leave
- Employee discount
Quick apply
Customer Service Representative - FM Team
Northgate Vehicle Hire —Darlington
- £24,854 a year
- Free parking
- Annual leave
Quick apply
14d
Customer Service Advisor
Jellyfish Energy —Newcastle upon Tyne
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Free parking
- Flexitime
Quick apply
21h
Sales Development Representative
One Utility Bill —Newcastle upon Tyne
- £29,875 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Time management
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Representative - Redcar
Nationwide Building Society —Cleveland
- From £26,500 a year
- Temporary
- Customer service
- Banking
2d
Engagement Officer
Reed In Partnership —Newcastle upon Tyne
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Customer Service Representative
William Hill —Middlesbrough
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Assistant Manager, Kurt Geiger, Metro Gateshead
Kurt Geiger —Metrocentre
- Full-time
- Sales
- Retail management
- Leadership
- Employee discount
Quick apply
Sales Development Representative
Sage —Newcastle upon Tyne
- Hybrid work
- Sales
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Customer Experience Representative (Evenings and Weekends)
Pink Boutique —Newcastle upon Tyne
- £25,780 - £30,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
10d
Mail Support Representative
XPS Pensions Group —Middlesbrough
- Full-time
- Customer service
- Administrative experience
- Quality control
- Employee discount
- Referral programme
Vending Assistant
BaxterStorey UK —Stockton-on-Tees
- Full-time
- Hospitality
Quick apply
7d
Internal Sales Administrator
Breedon Group plc —Durham
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
7d
Junior Commercial Advisor
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
Quick apply
Field Sales Representative
Octopus Energy Group —Teesside
- From £26,300 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Referral programme
Quick apply
Customer Service Representative
Leeds Building Society —Newcastle upon Tyne
- £25,000 - £26,500 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
1d
People Partner
NRG —Sunderland
- £22.20 an hour
- Microsoft Office
- Continuous improvement
- Human resources

I want to receive the latest job alerts for customer support representative in peterlee, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near peterlee, dur

Sales Representative jobs in Newcastle Upon Tyne

Customer Service Representative jobs in Middlesbrough

Customer Service Representative jobs in Hartlepool

Business Development Representative jobs in Newcastle Upon Tyne

Customer Service Representative jobs in Newcastle Upon Tyne

Customer Service Representative jobs in Darlington

Junior Sales Consultant jobs in Westminster

Junior Sales Consultant jobs in Redhill

Junior Sales Consultant jobs in London

Sales Development Representative jobs in London

Junior Sustainability jobs in London

Legal Recruitment Consultant jobs in London

Sales Support Representative jobs in Alton

Sales Support Representative jobs in Leeds

Sales Support Representative jobs in London

Insurance Sales jobs in London

Sales Support Representative jobs in Kingston Upon Hull

Sales Representative jobs in Newmarket

Entry Level Sales jobs in London

Sales Representative jobs in Worcester

Customer Service Representative

Baird Group -
Hartlepool

Quick apply

Job details

Full-time
From £25,800 a year
7 days ago

Benefits

Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Baird Group are in exciting times! We are opening fantastic new stores across the UK on both the High Street and in Outlet Centres, with iconic brands including Ted Baker, Limehaus and Antique Rogue. We are making waves in the menswear industry and if that interests you then you’ll want to know that we have an exciting opportunity to join our Customer Services team as a Customer Services Representative based at our Distribution Centre on Powlett Road in Hartlepool.

As a Customer Services Rep, you will play a vital role within our CS team providing full customer service support to Baird’s internal and external web-sites ensuring that orders are checked and processed and that that enquiries are dealt with effectively and efficiently providing the highest level of service resulting in maintaining great customer relations.

Role accountabilities:

Processing website sales orders, exchanges and refunds and updating stock availability.

Processing outstanding order queries that have not gone directly to the warehouse to be processed for the following reasons;

1. Delivery Confirmation - Establish from customer correct postal and delivery details

2. Incomplete orders - Check warehouse stocks if not available to transfer from another location, refund the order and contact customer and advise accordingly.

Reviewing and responding to all tickets raised in our customer service portal ZenDesk to ensure customer queries raised in this portal are resolved to the highest customer satisfaction levels.

Responding to out-of-stock items online from the stock reminder system generated e-mail and advise customers of date stock expected.

Being vigilant in the processing of orders for fraud i.e. through same address details but different credit card name, e-mail, telephone numbers and report to Accounts Manager for further investigation. Utilising our Payment provider Gateway Adyen to review and monitor fraudulent orders.

Managing Chargeback disputes in our payment gateway provider Adyen to ensure we challenge any chargebacks which are not valid.

Advising customers of local stockists of product.

Liaising with Evri to report on any outstanding deliveries to customers and in return update customer on the status of their order.

Liaising with Warehouse Returns teams to resolve customer queries around returned items and lost items as well as non-dispatched items.

Knowledge/Skills/Experience:

· 1-2 years previous Customer service experience ideally

· Good Microsoft skills

· Strong communication skills, particularly in writing

· Organised and self-motivated

· Important you will be able to work on your own initiative

What we’ll do for you:

A culture which is inclusive, supportive, and rewarding
We have a fantastic induction process which takes you through every part of our business, we will invest in you every step of the way in your career with us
Excellent Refer a friend scheme
Generous Employee discount scheme
Complimentary membership to the Retail Trust including support helplines and extensive website content

Job Type: Full-time

Pay: From £25,800.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Ability to commute/relocate:

Hartlepool TS24 8LY: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (required)

Work Location: Hybrid remote in Hartlepool TS24 8LY

Quick apply

Refine Your Search

customer support representative jobs in peterlee, dur

Customer Service Representative

Customer Service Representative

Customer Service Representative - FM Team

Customer Service Advisor

Sales Development Representative

JUNIOR SALES ADVISOR

Customer Representative - Redcar

Engagement Officer

Customer Service Representative

Assistant Manager, Kurt Geiger, Metro Gateshead

Sales Development Representative

JUNIOR SALES CONSULTANT

Customer Experience Representative (Evenings and Weekends)

Mail Support Representative

Vending Assistant

Internal Sales Administrator

Junior Commercial Advisor

Field Sales Representative

Customer Service Representative

People Partner

I want to receive the latest job alerts for customer support representative in peterlee, dur

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected