Customer support & client services occupations Work, Jobs in Pickering, Nyk (with Salaries)

Customer Complaints and Feedback Advisor
City of York Council —York
- £30,520 - £32,681 a year
- Part-time
- Hybrid work
- English
4d
Customer Contracts Manager
Alexander Dennis —Scarborough
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
11d
Customer Success Account Manager
Simpson Associates —York
- Hybrid work
- CRM software
- Azure
- Organisational skills
Quick apply
Member Services Coordinator
York Swimming Academy Ltd. —York
- £8,100 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Travel
- Work from home
- Employee discount
Quick apply
14d
Business Support Administrator
Bestway Group —Dunnington
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Business Support Coordinator
Bestway Group —Dunnington
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Swedish Customer Service & Sales
Gear4Music —York
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Work from home
Czech, Slovenian or Slovakian Speaking Customer Service Advisor
Gear4Music —York
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Work from home
Service Team Leader
Genus Plc —York
- Full-time
- Programmable logic controllers
- Organisational skills
- Communication skills
- Employee assistance programme

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Customer Complaints and Feedback Advisor

City of York Council -
York

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Job details

Part-time
£30,520 - £32,681 a year
4 days ago

Qualifications

English

Full job description

Salary

Grade 7 Level 1 - 4 (£30,520 to £32,681 per annum) reduced pro rata

Contractual hours

20.5

Basis

Part time

Employment type

Permanent

Package

Permanent

Job category/type

Customer Services

Date posted

18/06/2026

Job reference

HCOM005769

The Complaints, Feedback and Compliance team manager is looking for someone to support the successful delivery of the council’s customer complaints and feedback team to provide a high quality and effective customer service in accordance with relevant legislation and organisational policies and procedures.

The post holder must be able to demonstrate, resilience, drive, and commitment, with the ability to work at pace effectively in a constantly changing and pressured environment as well as an approach to work that is characterised by motivation and energy.

We are looking for an individual who is passionate about improving customer outcomes and fosters good working relations with everyone they meet. A background in complaints investigation is advantageous.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

This post is suitable as a job share opportunity.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

For further information or an informal discussion please contact Eilidh Carricker (Head of Corporate Customer Services) [email protected] or on 01904 553564.

Closing date: Sunday 5 July 2026 at 12 midnight

Interview date: week commencing 13 July 2026

Apply Now

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customer support & client services occupations jobs in pickering, nyk

Customer Complaints and Feedback Advisor

Customer Contracts Manager

Customer Success Account Manager

Member Services Coordinator

Business Support Administrator

Business Support Coordinator

Swedish Customer Service & Sales

Czech, Slovenian or Slovakian Speaking Customer Service Advisor

Service Team Leader

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