Enquiries & applicant support Work, Jobs in Plymouth, Dev (with Salaries)

Customer Service Advisor
CMO SUPERSTORES LTD —Plymouth
- £13.39 - £13.40 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Employee assistance programme
Quick apply
Fostering Business Support Manager - West Country
Five Rivers Child Care Ltd —Plymouth
- £29,675 a year
- Part-time
- Management
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Graduate Management Trainee - Plymouth
Enterprise Mobility —Plymouth
- Full-time
- Sales
- Customer service
- Bachelor's degree
Administrator (23450)
Barnardo's —Plymouth
- £15,736.97 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
2d
Human Resources Administrator
Arts University Plymouth —Plymouth
- £13,047 - £28,031 a year
- Call to connect
- Administrative experience
- University
- IT
- Annual leave
- Employee assistance programme
3d
Assistant Administrator (Apprenticeship Assessment)
Plymouth University —Plymouth
- £25,804 - £26,093 a year
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
14d
Associate Counsellor
Lucy Gordon Counselling - ND-OK! —Plymouth
- From £30 an hour
- Overtime
- In-person
- Negotiation
Quick apply
Sales Executive - Polestar
Snows Group —Plymouth
- £25,000 a year
- Part-time
- Employee assistance programme
- Referral programme
Quick apply
Data Protection Coordinator
University of St Mark & St John —Plymouth
- £24,988 - £30,155 a year
- Part-time
- Hybrid work
Quick apply
2d
Full Time Hotel Receptionist
St Elizabeths House —Plympton
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Fitness & Lettings Officer
The Thinking Schools Academy Trust —Plymouth
- £25,077 - £28,001 a year
- Weekend availability
- School
- Employee assistance programme
- Referral programme
8d
Office Assistant
AF Protection Limited —Saltash
- £13.50 - £14.00 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
8d
GENERALIST ADVISER – Outreach and Video
Citizens Advice Teignbridge —Buckfastleigh
- Part-time
- Hybrid work
- IT
- Communication skills
Quick apply
3d
Sales Executive
CMO SUPERSTORES LTD —Plymouth
- £13.39 - £13.40 an hour
- Full-time
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
Quick apply
11d
Quantity Surveyor
Kier Group —Plymouth
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Travel
- Flexible schedule
11d
Front of House Team Member
The Ship Inn Polmear Ltd —Par
- £10.00 - £12.21 an hour
- Part-time
- Serving
- Hospitality
- In-person
- Employee discount
Quick apply
Transplant Nurse Specialist
University Hospitals Plymouth NHS Trust —Plymouth
- £39,959 - £48,117 a year
- Full-time
- Organisational skills
- Communication skills
- Nursing
11d

Other jobs to consider

Find your next job by exploring related positions.

Customer Service Advisor
CMO SUPERSTORES LTD —Plymouth
This position involves direct interaction with customers in a sales and service environment, where specific targets are set to help achieve organisational goals…
£13.39 - £13.40 an hour
Quick apply
Fostering Business Support Manager - West Country
Five Rivers Child Care Ltd —Plymouth
This is a varied and busy role where you will oversee day-to-day office processes, support accurate record keeping, prepare reports, take minutes, respond to…
£29,675 a year
Quick apply

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Customer Service Advisor

CMO SUPERSTORES LTD
Plymouth

Quick apply

Job details

Full-time
£13.39 - £13.40 an hour

Benefits

Cycle to work scheme
Company events
Employee assistance programme
On-site parking

Qualifications

Customer service
Computer literacy
English

Full job description

Contract Type: Permanent
Location: Plymouth
Salary: £13.40 per hour

Hours: Full-time, 67.5 hours per fortnight (on an alternating pattern of 37.5 hours per week and 30 hours the next week)

Join one of the biggest and most respected national eCommerce successes in our industry. CMO SUPERSTORES Ltd is an online supplier of building materials, sold across multiple specialist eCommerce stores. We are seeking self-motivated, organised and experienced Customer Service Advisors to join our team based at our head office in Plymouth.

The position of the Customer Service Advisor involves handling routine and specialist after-sales enquiries in a friendly and supportive manner. Your presence will be vital to our business as you provide support and assistance to our valued customers. Your main responsibility is to provide the highest level of customer service through various channels such as online chat, phone, or email. This position involves direct interaction with customers in a sales and service environment, where specific targets are set to help achieve organisational goals. In addition to communication with customers, you will also collaborate with suppliers and other departments to address customer concerns.

We are looking for someone who has experience in a similar office-based customer service role. As a successful candidate, you'll be an excellent communicator with a friendly telephone manner and a high standard of written and spoken English. We are also seeking a team player with a positive attitude, who embraces challenges with a can-do mindset. Someone with the ability to multi-task effectively with great attention to detail and always willing to go the extra mile.

Responsibilities

Act as first point of contact for the company, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to colleagues or referring to others as appropriate
Liaising with suppliers, as required, to work through customer issues
Help promote the company through a positive attitude while engaging with our customers, colleagues and suppliers
Escalate customer issues to the Team Manager or Senior Advisor
Ensure work is completed within SLA's
Maintain and follow up on ongoing issues
Follow all processes accurately
Be reactive and well organised with demonstrable ability to prioritise and effectively complete multiple tasks
Entering accurate notes into a database, including dates for follow up calls
Develop and retain product knowledge by attending supplier training events
Work collaboratively by sharing ideas, knowledge and resources
Undertake any further relevant research, development or training as required
As and when, there will be a requirement for you to support other teams with tasks that may not be directly related to your day to day responsibilities. You will be expected to manage these within your workload

CMO SUPERSTORES Ltd is an equal opportunities employer.

A note to all applicants - CMO SUPERSTORES Ltd is unable to offer sponsorship of any kind

Requirements

Good telephone manner
Friendly and tactful personality
Experience of similar customer service role
Computer literate with a high standard of written and spoken English
Ability to absorb new information quickly
Problem solving skills
Ability to work to targets
Team player with a ‘can do' approach
Communicates effectively with others
Trustworthy and reliable time keeper

Benefits

Monthly team bonus based on target earnings
Extra day off every fortnight
Employee Assistance Programme
Cycle to work scheme
Medicash
On-site parking
Company events
Competitive holiday allowance

Quick apply

Refine Your Search

enquiries & applicant support jobs in plymouth, dev

Customer Service Advisor

Fostering Business Support Manager - West Country

Graduate Management Trainee - Plymouth

Administrator (23450)

Human Resources Administrator

Assistant Administrator (Apprenticeship Assessment)

Associate Counsellor

Sales Executive - Polestar

Data Protection Coordinator

Full Time Hotel Receptionist

Fitness & Lettings Officer

Office Assistant

GENERALIST ADVISER – Outreach and Video

Sales Executive

Quantity Surveyor

Front of House Team Member

Transplant Nurse Specialist

Other jobs to consider

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