Infrastructure engineer Work, Jobs in Pontefract, Wyk (with Salaries)

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
IT Support Engineer (Operations)
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Document Controller
BAM Construction —Leeds
- Computer literacy
- Writing skills
- Computer skills
IT Support Engineer
ITWiser LLP —Guiseley
- £26,000 - £32,000 a year
- Full-time
- Customer service
- English
- Travel
- Free parking
- Life insurance
Quick apply
IT Support Engineer - North Region (6 month FTC Based York area)
Splendid Hospitality Group —York
- £35,000 - £38,500 a year
- Hybrid work
- Hospitality
- Computer Science
- Hotel
- Employee assistance programme
- Employee discount
IT Infrastructure Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- AWS
- Mentoring
IT Systems and Integrations Engineer
Space Dental —Wakefield
- £30,000 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
1d
Microsoft 365 Engineer
OneAdvanced —York
- Continuous improvement
- SharePoint
- Communication skills
- Employee assistance programme
- Bereavement leave
Graduate Technical Engineer
TPP —Leeds
- £60,000 a year
DevOps Engineer Apprentice
QA Apprenticeships —Leeds
- £21,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
2d
Platform Engineer
Radar Healthcare —Leeds
- Remote
- Work from home
- Employee assistance programme
Quick apply
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Microsoft Office
- Travel
- Employee assistance programme
- Life insurance
Quick apply
IT Support Analyst
Skovgaard Solutions —Sheffield
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- English
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Senior Infrastructure Engineer - Network Automation
Department for Work and Pensions —Leeds
- £57,946 - £73,205 a year
- Overtime
- Hybrid work
- Presentation skills
- Scripting
- Leadership
- Annual leave
- Employee assistance programme
8d
Senior Systems Engineer
OneAdvanced —York
- Day shift
- Mentoring
- Training & development
- AI
- Employee assistance programme
- Bereavement leave
Operations Engineer - Apprentice
Netcompany —Leeds
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
Professional Services Engineer (4th Line)
Millgate —Sheffield
- £55,000 - £60,000 a year
- Full-time
- Azure
- Continuous improvement
- Mentoring
Quick apply
IT Engineer
Doncaster City Council —Doncaster
- £33,121 - £35,571 a year
- Full-time
- Communication skills

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IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

Biometrics Match
Bradford

Quick apply

Job details

Permanent | Full-time
£30,000 - £50,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Azure
Client engagement
Stakeholder liaison
Incident queue management
Ticket management
System design
Microsoft Exchange
Windows
Network infrastructure
Firewall
DHCP
VoIP
Virtualisation
Ticket management systems
Mentoring
DNS
Agile
Customer support
Customer interaction
Leadership
Microsoft Azure
Active Directory
Help desk

Full job description

Full‑time Permanent Leeds Salary dependent on experience

An established and growing IT Managed Service Provider is looking for a 2nd / 3rd Line IT Support Engineer to join their expanding support team. This is a customer‑facing role where you’ll support a wide range of clients, resolve technical issues across varied environments, and play a key part in delivering high‑quality service.

You must be confident speaking with customers, comfortable managing multiple tickets, and able to build strong stakeholder relationships. If you enjoy working in a fast‑paced MSP environment and want genuine progression, this role will suit you.

Your Background

Experience working for an IT Managed Service Provider
Strong customer‑focused approach
Comfortable working with ticketing systems, SLAs and KPIs
Able to manage your workload and communicate clearly with clients

The Role

Provide technical support to clients via phone, remote tools, and onsite visits
Take ownership of faults and work requests through to resolution
Troubleshoot issues across workstations, servers, networks, telephony and cloud services
Keep customers updated throughout the lifecycle of their ticket
Escalate issues where required using agreed procedures
Support the wider team to ensure SLAs are met and service quality remains high
Contribute to the design and delivery of modern systems and solutions
Mentoring or helpdesk leadership experience is desirable but not essential

Skills & Experience

Windows 10/11 end‑user support
Windows Server 2016/2019/2022/2025
Core server technologies:
Active Directory
Group Policy
DHCP
DNS
Exchange Server
Networking: switch/router/firewall configuration
Virtualisation: Hyper‑V and Broadcom
Backup technologies
Antivirus / EDR / spam filtering
Telephony (VoIP)
Knowledge of Microsoft 365, Azure and cloud technologies (desirable)
Passed MS‑900 or another modern Microsoft exam (MD‑102, MS‑102, MS‑700, MS‑721) or willingness to pass one within 6 months

Agile Working

Flexible working options available and open to discussion.

Benefits

Competitive salary based on experience
Relaxed, friendly office environment and strong work‑life balance
Profit share scheme
Investment in training and certifications
Pension scheme
20 days holiday + bank holidays (increasing annually up to 25)
Free onsite parking
Clear career progression opportunities
Access to mentoring, formal training and self‑development pathways

Keywords (for search visibility)

IT Support, 2nd Line, 3rd Line, Second Line, Third Line, IT Engineer, MSP, Managed Service Provider, Service Desk, Helpdesk, IT Support Engineer, Infrastructure Engineer, Microsoft 365, M365, Azure, Intune, Windows Server, Active Directory, Group Policy, DHCP, DNS, Exchange, Hyper‑V, Virtualisation, VoIP, Firewalls, Networking, Leeds IT Jobs, Yorkshire MSP, Technical Support, IT Technician, Escalation Engineer, Cloud Support, IT Services.

Job Types: Full-time, Permanent

Pay: £30,000.00-£50,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

infrastructure engineer jobs in pontefract, wyk

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

1st-2nd Line IT Support Engineer

IT Support Engineer (Operations)

Network Operations Engineer

Document Controller

IT Support Engineer

IT Support Engineer - North Region (6 month FTC Based York area)

IT Infrastructure Engineer

IT Systems and Integrations Engineer

Microsoft 365 Engineer

Graduate Technical Engineer

DevOps Engineer Apprentice

Platform Engineer

IT Field Engineer

IT Support Analyst

Senior Infrastructure Engineer - Network Automation

Senior Systems Engineer

Operations Engineer - Apprentice

Professional Services Engineer (4th Line)

IT Engineer

I want to receive the latest job alerts for infrastructure engineer in pontefract, wyk

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