Administrative support Work, Jobs in Pontesbury, Shr (with Salaries)

Customer Service Administrator
Clarke & Wright —Shrewsbury
- From £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Annual leave
Quick apply
2d
Admin Operations
British Ironwork Centre —Oswestry
- £35,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Store discount
- Employee discount
Quick apply
3d
Medical Receptionist
Radbrook Green Surgery —Shrewsbury
- £12.71 an hour
- Overtime
- Microsoft Outlook
- Administrative experience
- Analysis skills
Quick apply
People Services Administrator
Severn Hospice —Shrewsbury
- £17,151.22 - £25,726.83 a year
- Full-time
- Customer service
- IT
- Hospice
Quick apply
Senior Sales & Customer Service Administrator
British Ironwork Centre —Oswestry
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
8d
Criminal Secretary / Criminal Paralegal
Richard George & Jenkins Solicitors —Shrewsbury
- £24,420 - £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
10d
HR Administrator
Axis Counselling —Shrewsbury
- From £26,520 a year
- Part-time
- Hybrid work
- Administrative experience
- Human resources
- Data entry
- Annual leave
- Sick pay
Quick apply
3d
Recruitment & Payroll Administrator
Shropshire Council —Shrewsbury
- £26,824 - £28,142 a year
- Full-time
- Remote
- Microsoft Office
14d
Copywriter & Website Administrator
British Ironwork Centre —Oswestry
- £25,000 - £27,500 a year
- Full-time
- In-person
Quick apply
7d
P&C ADMINISTRATOR
Primark —Shrewsbury
- £13.43 an hour
- Weekend availability
- Organisational skills
- Communication skills
Group Payroll & HR Administrator
Instaloft LTD —Telford
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Human resources
- Free parking
- Annual leave
Quick apply
9d
Personal Assistant/Receptionist
Netley Hall Hotel Limited —Shrewsbury
- £26,325 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Free parking
Quick apply
5d
Payroll Administrator / Accounts Assistant
The Earl of Plymouth Estates —Bromfield
- £28,000 - £30,000 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Store discount
- Employee discount
Quick apply
7d
Office Administrator
Red Flame Electrical Ltd —Newtown
- £12.85 an hour
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
3d
Channel Sales Administrator
Quartix Ltd —Newtown
- £14,400 - £14,934 a year
- Part-time
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
13d
Financial Planning Administrator
Matrix Capital Limited —Shrewsbury
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
8h
Care Home Administrator
Barchester Healthcare —Ludlow
- £31,388 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
13d
Recruitment Administrator
JAM CARE LIMITED —Telford
- £24,000 - £28,000 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
3d
Office Manager
Lewis Arborcare Ltd —Bridgnorth
- £28,260 - £32,240 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13d
Receptionist
Leisure Solutions Community Trust —Shrewsbury
- £12.71 an hour
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
- Employee assistance programme
- Gym membership
1h

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administrative support jobs near pontesbury, shr

Customer Service Administrator

Clarke & Wright
Shrewsbury

Quick apply

Job details

Permanent | Full-time
From £25,000 a year
2 days ago

Benefits

Free parking
Annual leave
On-site parking

Qualifications

Business processes
Microsoft Office
Administrative experience
Accounting
Organisational skills
NVQ
Communication skills
A Level
Time management

Full job description

Customer Service Administrator

Location: Battlefield Enterprise Park, Shrewsbury
Pay: From £25,000 per year (depending on experience)
Hours: Full-time, Permanent
Start Date: Positions available immediately

Are you looking for a friendly, professional workplace where your organisational skills and client focus will be genuinely valued?

Clarke & Wright, a well-regarded estate-planning firm in Shrewsbury, is seeking reliable and organised Customer Service Administrators to join their growing team. This varied role suits someone who takes pride in keeping things running smoothly, enjoys client contact, and is confident in supporting both clients and colleagues.

Key Responsibilities

Manage and progress a personal portfolio of client cases from instruction to completion.
Act as the primary client services point of contact for clients within your case portfolio.
Respond promptly and professionally to client calls and emails.
Handle client cases relating to wills, trusts, and lasting powers of attorney.
Maintain accurate and up-to-date client records within the case management systems.
Prepare and issue client correspondence.
Monitor case timelines to ensure all tasks and follow-ups are completed on time.
Liaise with colleagues to ensure smooth case progression.
Provide regular updates to clients regarding the status of their work.
Complete ID verification and anti-money laundering checks in line with compliance procedures.
Handle all client data and documentation in accordance with data protection and GDPR requirements.
Coordinate document signing appointments, in person or remotely.
Manage incoming and outgoing post.
Record client feedback and escalate service issues where appropriate.
Support colleagues during busy periods and team projects to maintain service levels.
Contribute to the continuous improvement of administrative processes and client experience.

What We're Looking For

Excellent written and verbal communication skills with a professional telephone manner.
Strong organisational and time management abilities, with the capacity to prioritise effectively.
High attention to detail and accuracy in document handling and record keeping.
Confidence managing your own caseload while meeting deadlines and maintaining service standards.
Empathetic and client-focused approach, maintaining professionalism in sensitive situations.
Sound understanding of confidentiality, data protection, and GDPR compliance. This is a requirement, not a preference.
Team-oriented attitude with the ability to collaborate effectively across departments.
Competent in using Microsoft Office.
Adaptable and proactive, with a positive approach to learning and process improvement.
Experience in a case management, workflow administration, or professional services environment (e.g. legal, financial, insurance, or similar regulated setting) is highly desirable.

What We Offer

Competitive pay with regular reviews.
28 days paid holiday per year.
A company laptop and iPhone.
One day of home working per week (following successful completion of probation).
A friendly, supportive team and a positive, professional working environment.
Opportunities to develop your skills and take on greater responsibility over time.
Free on-site parking.

How to Apply

Please send a short covering message explaining:

Your relevant qualifications and experience.
Your availability to start.
Why you'd like to join Clarke & Wright.
Why you feel you'd be an asset to the team.

Applications submitted without a covering message will not be considered.

Role Details

Job Type: Full-time, Permanent
Work Location: In person
Education: NVQ Level 3, A-Level, or equivalent (preferred)
Experience: Office or case administration: 1 year (preferred)
Location: Within commuting distance of Shrewsbury SY1 (preferred)

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

Free parking
On-site parking

Education:

A-Level or equivalent (preferred)

Experience:

Office: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

administrative support jobs in pontesbury, shr

Customer Service Administrator

Admin Operations

Medical Receptionist

People Services Administrator

Senior Sales & Customer Service Administrator

Criminal Secretary / Criminal Paralegal

HR Administrator

Recruitment & Payroll Administrator

Copywriter & Website Administrator

P&C ADMINISTRATOR

Group Payroll & HR Administrator

Personal Assistant/Receptionist

Payroll Administrator / Accounts Assistant

Office Administrator

Channel Sales Administrator

Financial Planning Administrator

Care Home Administrator

Recruitment Administrator

Office Manager

Receptionist

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