Customer service team lead Work, Jobs in Pontyclun, Rct (with Salaries)

Internal Dealer Partner Development Team Leader
Orangebox —Nantgarw
- Full-time
- CRM software
- Sales
- Business development
- Employee discount
Quick apply
People Advisory Team Lead
Starling —Cardiff
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Quality control
- Annual leave
- Employee discount
Quick apply
13d
Customer Experience Team Leader
Sopra Steria —Newport
- £26,972 - £29,000 a year
- Weekend availability
- Hybrid work
- Organisational skills
- IT
- Annual leave
Team Leader
Mountain Warehouse —Llanishen
- £13.77 an hour
- Full-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Team Leader
Mountain Warehouse —Bridgend
- £13.32 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1h
Front of House Team Member & Supervisor
Chocoberrycafe —Cardiff
- £12.75 - £14.50 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
Bobbi Brown - Boots Cardiff - Counter Lead - 22.5hrs / 3 days
Estee Lauder —Cardiff
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
10d
Senior Marketing Lead
Vertu Motors —Newport
- Full-time
- Analytics
- Employee discount
Quick apply
6d
Inpatient Physiotherapy Lead
Nuffield Health —Vale of Glamorgan
- Up to £49,000 a year
- Part-time
- Management
- Hospital
- Customer service
- Employee discount
- Gym membership

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customer service team lead jobs near pontyclun, rct

Internal Dealer Partner Development Team Leader

Orangebox -
Nantgarw

Quick apply

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

CRM software
Sales
Business development
Account management
Leadership
Communication skills

Full job description

Job post summary

Date posted: 13 July 2026

Job Description:

Location: Orangebox, Parc Nantgarw, CF15 7QU

Contract: Full Time

Salary: Dependent on experience

Lead, Develop and Drive Success

Are you an experienced sales leader with a passion for developing people, building lasting customer relationships and driving commercial success?

We're looking for an Internal Dealer Partner Development Team Leader to lead our Internal Dealer Partner Development team, driving performance across our Tier 4 dealer partner network. This is an exciting opportunity for a motivated leader who thrives on coaching others, identifying growth opportunities and creating a high-performing sales culture. Working closely with Sales, Marketing and Customer Services, you'll play a key role in developing dealer relationships, increasing revenue and supporting the continued growth of our dealer network. If you're someone who leads by example, enjoys developing others and is passionate about delivering exceptional customer experiences, we'd love to hear from you.

What you'll be doing

As Internal Dealer Partner Development Team Leader, you will:

Lead, coach and develop the Internal Dealer Partner Development team to achieve sales targets and departmental objectives.
Conduct regular one-to-one meetings, coaching sessions and performance reviews to support individual development.
Set and monitor individual and team KPIs in collaboration with Sales Management.
Drive revenue growth across the Tier 4 dealer partner portfolio through proactive account management and opportunity development.
Monitor sales pipelines, quotation conversion and overall team performance to maximise results.
Support the team with complex quotations, negotiations and key customer opportunities.
Build and maintain strong relationships with strategic dealer partners, ensuring excellent customer engagement.
Identify opportunities to grow existing accounts and develop Tier 4 dealers into higher-value partners.
Work collaboratively with Marketing to support campaigns, product launches and dealer engagement initiatives.
Partner with Customer Services and field-based Sales colleagues to deliver a seamless customer experience.
Ensure CRM data is accurate, up to date and used effectively to support reporting and decision-making.
Produce regular sales performance reports, pipeline analysis and management information.
Champion continuous improvement by identifying efficiencies, supporting new initiatives and promoting best practice across the internal sales function.
Support recruitment, on boarding and ongoing development of team members while fostering a positive, collaborative team culture.

What we're looking for

We're looking for an inspiring sales leader who enjoys developing people, building strong customer relationships and driving commercial success.You'll have:

Experience in sales, account management or dealer development.
Previous experience leading, coaching or developing a team.
A proven track record of achieving sales targets and growing customer accounts.
Strong communication, relationship-building and coaching skills.
Experience using CRM systems and analysing sales performance.
A proactive, collaborative approach with a passion for delivering an excellent customer experience.

Don't tick every box?We know that great leaders bring different experiences and strengths. If you have a proven background in sales and people leadership, a passion for developing others and a drive to deliver exceptional customer experiences, we'd love to hear from you. If you have the right attitude, commercial mindset and ambition to succeed, we'll support you with the knowledge and tools you need to thrive at Orangebox.

About Orangebox

Founded in the summer of 2002, Orangebox set out with a clear mission: to stand out in a competitive market. With many strong players already in the field, we’ve made innovation our driving force to set ourselves apart.

As an Orangebox team member, you’ll enjoy a range of benefits, including Life Assurance, High Street Discounts, optional private healthcare, wellbeing perks, and recognition awards, just to name a few.

You’ll be part of a growing, well-established company committed to providing a fantastic working environment, alongside training and development opportunities to help you succeed and thrive in your career with us.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

customer service team lead jobs in pontyclun, rct

Internal Dealer Partner Development Team Leader

People Advisory Team Lead

Customer Experience Team Leader

Team Leader

Team Leader

Front of House Team Member & Supervisor

Bobbi Brown - Boots Cardiff - Counter Lead - 22.5hrs / 3 days

Senior Marketing Lead

Inpatient Physiotherapy Lead

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