Job Type: Part-Time / Permanent
Working Days: Thursday – Sunday
Hours: Up to 28 hours per week
Rate of Pay: £12.71 per hour
Reporting To: Grounded Coffee & Wellness Manager
Role Overview
We are seeking a passionate and dedicated Barista & Community Team Member to join our team.
As a Barista, you will play a crucial role in creating a welcoming atmosphere for our customers while preparing high-quality beverages and food items. Your ability to multitask, manage time effectively, and provide exceptional customer service will be essential in ensuring a positive experience for every customer who visits Grounded.
This is a varied role that requires someone who enjoys working with people, thrives in a busy environment, and is happy to support all areas of the business when needed.
Key ResponsibilitiesCoffee & Beverage Preparation
- Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks.
- Ensure all drinks are prepared to a consistently high standard.
- Maintain cleanliness and organisation of all coffee-making equipment and workstations.
Food Preparation
- Manage and assist with food preparation from our all-day menu.
- Ensure all food items are prepared to the highest standards of quality and presentation.
- Follow food hygiene and food safety procedures at all times.
- Support the kitchen team during busy periods.
Customer Service
- Engage with customers in a friendly, welcoming, and professional manner.
- Take customer orders accurately and efficiently.
- Create a positive atmosphere and provide exceptional customer service.
- Support customers accessing both the café and wellness facilities.
Café Operations
- Handle cash and card transactions accurately.
- Operate the till and point-of-sale system.
- Monitor inventory levels and assist with restocking supplies when needed.
- Assist with opening and closing duties.
- Maintain cleanliness and organisation throughout the café and customer areas.
Teamwork & Community
- Collaborate with team members to ensure smooth operations during peak hours.
- Provide help and support to colleagues as required, fostering a positive team environment.
- Support events, activities, and community initiatives hosted by Grounded and Tidy Butt.
- Represent the values of Grounded and Tidy Butt through positive interactions with customers and the wider community.
About You
We're looking for someone who:
- Has previous Barista experience (essential).
- Has previous experience working in a busy kitchen preparing food (essential).
- Has a strong understanding of food safety practices and regulations.
- Has excellent time management skills and can work efficiently under pressure.
- Has basic maths skills for handling transactions accurately.
- Has a genuine passion for coffee culture and customer service.
- Is highly organised and able to multitask in a busy environment.
- Is reliable, proactive, and enjoys working as part of a team.
- Is passionate about mental health, wellbeing, and community impact.
- Has excellent communication skills and a positive attitude.
- Is able to work weekends and flexible hours when required.
Staff Benefits
- 28 days annual leave including bank holidays (pro rata for part-time employees)
- Relaxed dress code (Grounded branded t-shirt and hoodie provided)
- Bereavement leave
- Company events
- Free parking
- Staff discount
- Convenient transport links
- Opportunities for growth and development within Grounded and Tidy Butt
About Grounded
Grounded Coffee & Wellness is more than just a coffee shop. We are a community hub created by Tidy Butt, providing a welcoming space where people can connect, access wellbeing support, and feel part of a positive community.
Alongside serving exceptional coffee and food, we host events, wellbeing activities, and offer contrast therapy facilities designed to support physical and mental wellbeing.
Grounded was created as a physical extension of Tidy Butt, allowing people to access support, connection, and wellbeing services in a welcoming and inclusive environment. Because of this, a genuine passion for mental health, wellbeing, and community support is essential.
Why Join Us?
- Be part of a meaningful organisation making a positive difference every day.
- Work in a welcoming, supportive, and community-focused environment.
- Join a growing team with opportunities for progression.
- Help create a space where people feel connected, supported, and valued.
As a growing charity-led organisation, we're looking for people who share our passion for supporting mental health and wellbeing and who want to help us continue making a positive impact in our community.
To Apply
Send your CV and a short cover letter telling us why you'd be a great fit for Grounded!
Pay: £12.71 per hour
Work Location: In person
