Who We Are
Founded in 1902, Brace's Bakery is proud to be one of Wales's most loved bakery brands. With a rich family heritage, the business has been shaped by four generations of the Brace family and continues to build on those strong foundations today.
Now part of the Boparan Private Office portfolio, we are entering an exciting new phase of investment and growth. We supply a wide range of bread products to major retailers as well as many independent stores across our distribution region, with our reputation firmly rooted in product quality and excellent customer service.
Following the recent consolidation of our production into a single site, we are well positioned to drive innovation, launch new product ranges, and expand into new markets.
As we move into this exciting new era, we are looking for a reliable Assistant Dispatch Manager to join our team.
Job Summary
This is an exciting opportunity for an organised and proactive individual to play a key role in the day-to-day management of our Dispatch operation.
Working closely with the Dispatch Manager, you will help ensure the efficient running of the department, supporting the delivery of customer orders in full and on time while maintaining the highest standards of food safety, quality, hygiene and health & safety.
You will lead and support Dispatch Operatives, coordinate staffing requirements, oversee operational performance, and act as deputy to the Dispatch Manager when required. This role is ideal for someone who thrives in a fast-paced manufacturing environment and enjoys leading people, solving problems, and driving operational excellence.
Key Responsibilities
- Support the management of daily dispatch operations across the business.
- Deputise for the Dispatch Manager when required.
- Ensure customer orders are dispatched accurately, efficiently and on time.
- Manage staffing requirements, holiday cover and absence management.
- Conduct return-to-work interviews, performance reviews and staff check-ins.
- Assist with training, coaching and development of Dispatch Operatives.
- Ensure compliance with all Health & Safety, Food Safety and Hygiene procedures.
- Maintain accurate records relating to traceability, stock control and operational activities.
- Carry out stock checks on finished goods and coordinate basket return processes.
- Monitor and report BASCO stock levels.
- Support continuous improvement initiatives across the department.
- Work collaboratively with Production, Planning and other departments to ensure smooth operations.
Essential Skills & Experience
- Previous experience in a supervisory or management role within a manufacturing, logistics, warehousing or dispatch environment.
- Strong people management and team leadership experience.
- Excellent communication and organisational skills.
- Ability to work effectively under pressure and meet tight deadlines.
- Good working knowledge of Microsoft Office applications.
- Strong attention to detail and problem-solving abilities.
- Experience monitoring attendance, performance and staff development.
- A flexible approach to working hours and business requirements.
Desirable Skills
- Experience using Cybake or similar operational systems.
- Experience within the food manufacturing sector.
- Knowledge of food safety and quality standards.
What You'll Bring
- A positive, can-do attitude.
- The ability to motivate and develop others.
- Strong decision-making skills.
- A commitment to maintaining high operational standards.
- Reliability, accountability and a focus on customer service.
- A passion for continuous improvement.
Why Join Brace's Bakery?
- Join one of Wales's most recognised and trusted bakery brands.
- Be part of an exciting period of investment, growth and innovation.
- Opportunity to make a real impact within a key operational function.
- Work within a supportive and collaborative team environment.
- Develop your skills and career within a growing food manufacturing business.
If you are passionate about logistics, operational efficiency, and leading teams to ensure products are delivered accurately and on time, we'd love to hear from you.
Pay: From £40,625.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
