service manager Work, Jobs in poole, dor (with Salaries)

Bereavement Service Team Co-ordination Manager
BCP Council —Bournemouth
- From £44,075 a year
- Microsoft Office
- Team management
- No degree
14d
Golf Club Manager - Bulbury Woods Golf Club
Hoburne —Poole
- £45,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee assistance programme
- Employee discount
Area Care Manager
Helping Hands —Poole
- £55,000 - £60,000 a year
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Deputy General Manager
THE PIG on the Beach —Studland
- £45,000 - £50,000 a year
- Weekend availability
- Hospitality
- Hotel
- Employee discount
Quick apply
5d
Theatre Service Manager
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
16h
Deputy General Manager Women's Health
University Hospitals Dorset NHS Foundation Trust —Poole
- £57,528 - £64,750 a year
- Full-time
- Management
- Hospital
14d
Sales Manager
Furniture Village —Poole
- £51,500 - £61,800 a year
- Full-time
- Employee discount
Quick apply
Operational Manager (Future COO Pathway)
Loans by MAL —Bournemouth
- £50,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
3d
Postperson with Driving
Royal Mail Group —Poole
- Part-time
- Employee discount
MND Community Care Coordinator
University Hospitals Dorset NHS Foundation Trust —Poole
- £49,387 - £56,515 a year
- Full-time
- Care plans
14d
Operations Coordinator & Executive Assistant
Kickstart Learning —Poole
- £30,000 - £45,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Annual leave
Quick apply
15h
Head of Club Experience
The Club At Meyrick Park —Bournemouth
- Weekend availability
- Free parking
- Employee assistance programme
Supervisor
Admiral Slots —Poole
- £13.65 an hour
- Weekend availability
Quick apply
9d
Trainee Block Manager
LRG —Poole
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Administrative experience
- Organisational skills
Quick apply
Operations Coordinator
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
4d
Training Manager
Pennon Water Services —Bournemouth
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
4d
Trainee Echocardiographer (Echocardiographer Training Programme - ETP)
University Hospitals Dorset NHS Foundation Trust —Poole
- £39,959 - £48,117 a year
- Full-time
11d
Operations Manager - South East & West
Elior UK —Bournemouth
- £53,000 a year
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
3d
Station Manager
HTG-UK —Bournemouth
- £32,136 a year
- Full-time
- Management
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Referral programme
3d
Facilities Manager
ISS Facility Services —Bournemouth
- Management
- Organisational skills
- Leadership
Quick apply

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Bereavement Service Team Co-ordination Manager

BCP Council -
Bournemouth

Apply Now

Job details

From £44,075 a year
14 days ago

Qualifications

Driving Licence
Microsoft Office
Performance management
Team management
Organisational skills
IT
Communication skills

Full job description

Job Introduction

Starting salary for this role is £44,075 (pro rata for part-time colleagues)

This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.

Learn more in our ‘More than just a job’ brochure on our careers site.

Make a difference at life’s most important moments

BCP Council is looking for a compassionate, experienced and motivated manager to lead our Bereavement Care Services. This is a unique opportunity to shape and deliver high-quality services that support residents and families during some of the most sensitive times in their lives.

As Team Co-ordination Manager, you will lead a dedicated team across our cemeteries and crematoria services, ensuring we provide a respectful, professional and efficient service to our communities.

About the role

Reporting to the Head of Strategic Development, you will:

Lead and manage the Bereavement Care Team, ensuring high standards of service delivery
Oversee day-to-day operations across bereavement services, including cremation and burial services
Manage risk, business continuity and compliance with statutory requirements
Develop strong relationships with funeral directors, faith groups, celebrants and stakeholders
Drive service improvements, innovation and opportunities for income generation
Manage budgets, performance and service delivery targets
Handle complex and sensitive enquiries and oversee complaints and information requests
Lead staff recruitment, training, development and performance management

This is a highly visible role requiring strong leadership, sound judgement and the ability to manage sensitive situations with care and professionalism.

About you

We are looking for someone who:

Has experience managing and motivating teams in a busy, public-facing environment
Can demonstrate empathy, resilience and professionalism when working with bereaved families
Has strong organisational and communication skills, with the ability to manage competing priorities
Can analyse data and use insight to improve services
Builds effective partnerships with colleagues and external organisations
Is committed to delivering high-quality, inclusive and customer-focused services

Essential requirements:

Relevant degree or equivalent experience
Proven experience of team management and performance management
Strong IT skills, including Microsoft Office and office systems
Excellent written and verbal communication skills

Desirable:

Experience in crematorium, cemetery or bereavement services
Knowledge of burial and cremation practices
ICCM qualification (or willingness to work towards)
Full UK driving licence

Additional information

You will act as a key-holder for bereavement sites and may be required to respond to occasional out-of-hours emergencies
The role requires flexibility to work across multiple locations
You will be expected to handle confidential information in line with GDPR and FOIA requirements

Apply now

If you are a committed leader who can combine operational excellence with compassion and sensitivity, we would love to hear from you.

Join us in delivering a service that truly matters to our communities.

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

At BCP Council, inclusion is more than a promise – it’s how we work.

We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.

From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.

It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.

If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.

Our Benefits

A Place to Thrive – Join BCP Council

At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP

Be the difference - Join an organisation that values you

More About us | Working for BCP

Basic DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to uphold this commitment.

As part of the recruitment process, applicants for this role will be required to undertake the appropriate level of Basic Disclosure and Barring Service (DBS) check. Please refer to the Role Profile for more details.

Apply Now

Refine Your Search

service manager jobs in poole, dor

Bereavement Service Team Co-ordination Manager

Golf Club Manager - Bulbury Woods Golf Club

Area Care Manager

Deputy General Manager

Theatre Service Manager

Deputy General Manager Women's Health

Sales Manager

Operational Manager (Future COO Pathway)

Postperson with Driving

MND Community Care Coordinator

Operations Coordinator & Executive Assistant

Head of Club Experience

Supervisor

Trainee Block Manager

Operations Coordinator

Training Manager

Trainee Echocardiographer (Echocardiographer Training Programme - ETP)

Operations Manager - South East & West

Station Manager

Facilities Manager

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