Call centre Work, Jobs in Poole, Eng (with Salaries)

Customer Service Executive (Aftersales Team)
Sandown Newfields —Poole
- Up to £28,551 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
4d
Telesales - Business to Business
Astute Ltd —Bournemouth
- Up to £40,000 a year
- Weekend availability
- Sales
- In-person
- Free parking
- Employee assistance programme
Quick apply
6d
On Call Operator
Horizon Home Care —Poole
- £12.71 an hour
- Weekend availability
Quick apply
3d
Customer Services Operator - 4 months FTC
Appello —New Milton
- £12.81 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
11d
Telemarketing Executive
Daisy Communications LTD —Bournemouth
- £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Telemarketer / Lead Generator
INSULATON GROUP LTD —Bournemouth
- £510 a week
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
12d
Call Handler
Shore Medical Group —Poole
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Office
- Administrative experience
Quick apply
Telesales Advisor
Better —Bournemouth
- £30,000 - £70,000 a year
- Full-time
- Sales
- Communication skills
Quick apply
Junior Sales Executive
Protect Line LTD —Bournemouth
- £27,000 - £37,000 a year
- Full-time
- No experience needed
- Annual leave
- Employee discount
Quick apply
Telemarketer
Better —Bournemouth
- £30,000 - £70,000 a year
- Full-time
- Sales
- Communication skills
Quick apply
Outbound Telesales Agent - Uncapped Commissions
DDS MARKETING LTD T/A DIRECT DATA SQUAD —Bournemouth
- £26,000 - £85,000 a year
- Full-time
- CRM software
- English
- Computer skills
Quick apply
2h
Call Centre Agent
Smart Connect Telecom —Bournemouth
- £25,420.00 - £39,484.19 a year
- In-person
- Free parking
Quick apply
4d
Telesales Executive
Found 1st Online —Bournemouth
- £26,500.00 - £51,028.45 a year
- Full-time
- CRM software
- Spanish
- Sales
Quick apply
5h
Telesales - Uncapped Earnings
DDS MARKETING LTD T/A DIRECT DATA SQUAD —Bournemouth
- £26,000 - £85,000 a year
- Full-time
- CRM software
- English
- Computer skills
Quick apply
2h
Telesales – B2B Sales – Business Development
Astute —Bournemouth
- Up to £28,000 a year
- Full-time
Relief Call Operator
Churchill Retirement PLC —Ringwood
- £12.88 an hour
- Customer service
- English
- Communication skills
- Free parking
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Contact Centre Director
Churchill Retirement PLC —Ringwood
- Full-time
- Customer service
- Continuous improvement
- Leadership
12d
Switchboard Operator
Salisbury NHS Foundation Trust —Salisbury
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
5d
Telemarketing Team Leader
Astute —Bournemouth
- Time management

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call centre jobs near poole, eng

Customer Service Executive (Aftersales Team)

Sandown Newfields -
Poole

Quick apply

Job details

Permanent | Full-time
Up to £28,551 a year
4 days ago

Benefits

Free parking
Casual dress
Store discount
Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
GCSE
Communication skills

Full job description

Customer Service Executive (Aftersales Team)

Poole – Newfields

We are looking for Customer Service Executives to join the service team at our Customer Support centre. The Customer Support Centre is based at Newfields, Poole and provides a central service for the Sandown Group. The CSC is focused equally on inbound and outbound contact to ensure customer satisfaction and to develop relationships during the ownership of their vehicle. The objective of the department is to increase business opportunities and ensure customer loyalty. You will be responsible for ensuring that the required standards of service are reached at all times and that CSI targets are achieved.

Responsibilities:

Handle calls which meet both the minimum contact rates and ‘proud of every call’ evaluation standards
Maximise all sales opportunities
Inbound and outbound calls to customers to book appointments and to capitalise on deferred sales
Ensure customer and vehicle details are updated accurately, on all calls
Ensure all bookings are taken efficiently and all necessary data is accurately input during calls
Respond to Customer enquiries via email and live online chats
Ensure lost calls are kept to a minimum without compromising quality of existing customer calls
Present a positive image of the company and the services we offer at all times
Proactively build a rapport with callers to ascertain customer needs and provide appropriate solutions
Take ownership of any customer issues and concerns
Maintain working knowledge of all promotions and ensure that these are presented to the customer clearly and concisely.
Handle any initial customer complaints and pass to Team Leader as appropriate

Key Skills:

Friendly, with a professional personal manner and committed to providing first class customer service
Must be a self-starter, who is ambitious and target driven
Professional telephone manner with exemplary communication skills
Self-motivated; uses initiative to work with minimal supervision
Team player
Strong objection handling skills
Organised and systematic approach to work
Maths & English GCSE or equivalent

Hours of Work:

Monday – Friday working a shift between the hours of 08.00 - 18.30 with 1 hour unpaid lunch break.

Saturday: working between 08.30 – 17.00 with 1 hour unpaid lunch break, or 08.00 - 13.00 or 09.00 - 14.00 rota (half-day is at overtime rate)

A 5 day week will be worked on a rota.

Total hours – 37.5 per week

Weekends to be worked on a rota basis

Basic: £24,930.87 per annum OTE: £28,551

Job Types: Full-time, Permanent

Pay: Up to £28,551.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Life insurance
On-site parking
Referral programme
Sick pay
Store discount

Ability to commute/relocate:

Poole, Dorset: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service / Call Centre: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

call centre jobs in poole, eng

Customer Service Executive (Aftersales Team)

Telesales - Business to Business

On Call Operator

Customer Services Operator - 4 months FTC

Telemarketing Executive

Telemarketer / Lead Generator

Call Handler

Telesales Advisor

Junior Sales Executive

Telemarketer

Outbound Telesales Agent - Uncapped Commissions

Call Centre Agent

Telesales Executive

Telesales - Uncapped Earnings

Telesales – B2B Sales – Business Development

Relief Call Operator

Call Centre Supervisor

Contact Centre Director

Switchboard Operator

Telemarketing Team Leader

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