Head of customer experience Work, Jobs in Poole, Eng (with Salaries)

Head of Credit Control
Thistle Rose —Poole
- £50,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
10d
Assistant General Manager
TeamSport —Bournemouth
- Weekend availability
- Bar
- Management
Admissions Officer
The White House School —Poole
- £25,000 - £26,000 a year
- Bachelor's degree
- In-person
- School
- Free parking
Quick apply
Credit Controller
John Cribb & Sons Ltd. —Poole
- £27,000 - £33,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- QuickBooks
- Employee discount
Quick apply
14d
Sales Executive
Commercial Washrooms —Poole
- £28,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Employee discount
Quick apply
2d
Supervisor
Admiral Slots —Poole
- £13.65 an hour
- Weekend availability
Quick apply
Hotel General Manager
Alfa Holiday Group —Bournemouth
- £50,000 a year
- Weekend availability
- Hospitality
- English
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
4d
Web Sales / Sales Advisor
Todd Doors Ltd —Bournemouth
- £30,784 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
ESG Manager
Innovus —New Milton
- £50,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Free parking
Quick apply
10d
Forecasting Operations Coordinator
Lush —Poole
- £18,000 - £20,000 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Head Chef
Ludo Lounge —Poole
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply
10d
Kitchen Manager
Haven —Poole
- Weekend availability
- Cooking
- Organisational skills
- Leadership
- Employee discount
Quick apply
Strategic Commissioning Manager – Intermediate Care and Brokerage
BCP Council —Bournemouth
- From £53,460 a year
3d
Head Chef
Loungers —Poole
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
4d
Activities - Activity and Leisure Supervisor - AT3
Parkdean Resorts —Wareham
- £13.01 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Resort
- Store discount
- Employee assistance programme
Quick apply
Service Colleague (Express)
ASDA —Canford Heath
- £12.71 an hour
- 8 hour shift
- Annual leave
- Employee assistance programme
13h
Customer Success Manager
Nourish Care —Bournemouth
- Hybrid work
- Travel
- Time management
- Annual leave
- Employee assistance programme
1d
Head of Social Media
Vitality —Bournemouth
- Social media management
- Leadership
Head of Seller Demand- B2B Marketing
OnBuy —Bournemouth
- £90,000 - £105,000 a year
- Full-time
- Hybrid work
- AI
- Annual leave
- Employee assistance programme
Quick apply
Customer Support Executive
Nourish Care —Bournemouth
- Full-time
- Remote
- Organisational skills
- Annual leave
- Employee assistance programme
1d

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Head of Credit Control

Thistle Rose
Poole

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year
10 days ago

Qualifications

Accounts receivable
Microsoft Excel
Sales
Customer service
Analysis skills
Food service
B2B
Negotiation

Full job description

Head of Credit Control

A leading food manufacturer supplying major retail, foodservice and wholesale customers is seeking an experienced Head of Credit Control to lead and develop its credit function.

This is a highly visible leadership role, responsible for maximising cash collection, reducing bad debt exposure and supporting profitable growth. Working closely with Sales, Operations and Customer Service, you will build strong customer relationships while driving a culture of commercial credit management and exceptional service.

The Role

Lead and develop the credit control team to deliver cash collection and debtor day targets.
Implement effective credit management strategies that support growth while managing risk.
Monitor customer credit limits and payment performance, taking proactive action where required.
Manage aged debt, escalations and legal recovery processes where appropriate.
Produce regular performance reporting and analysis for senior management.
Build strong relationships with key customers and act as the senior point of contact for credit-related matters.
Work closely with commercial teams to support customer growth and retention.
Drive process improvements and promote best practice across the function.
Ensure compliance with financial controls and company policies.

About You

Proven experience leading a credit control or accounts receivable function.
Strong background in B2B credit management within a fast-paced environment.
Excellent customer relationship and negotiation skills.
Commercially minded with the ability to balance risk and customer service.
Experience developing and managing teams.
Strong analytical skills with advanced Excel and reporting capabilities.
Comfortable influencing stakeholders across Finance, Sales and Operations.
Experience within food manufacturing, foodservice, FMCG or distribution would be highly advantageous.

What's on Offer

Opportunity to lead and shape a key business function.
Collaborative and supportive culture.
Exposure to senior leadership and strategic decision making.
Long-term career development within a successful and growing business.

If you are an experienced credit professional looking to combine strong customer engagement with commercial credit leadership, please apply today!

Pay: £50,000.00-£55,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in poole, eng

Head of Credit Control

Assistant General Manager

Admissions Officer

Credit Controller

Sales Executive

Supervisor

Hotel General Manager

Web Sales / Sales Advisor

ESG Manager

Forecasting Operations Coordinator

Head Chef

Kitchen Manager

Strategic Commissioning Manager – Intermediate Care and Brokerage

Head Chef

Activities - Activity and Leisure Supervisor - AT3

Service Colleague (Express)

Customer Success Manager

Head of Social Media

Head of Seller Demand- B2B Marketing

Customer Support Executive

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