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E-Commerce Executive

The Langham London -
London

Quick apply

Job details

Full-time
£37,100 - £43,100 a year

Benefits

Employee discount

Qualifications

Hospitality
Email marketing
Website management
Salesforce Marketing Cloud
Digital analytics tools
Marketing
Performance reporting in digital marketing
E-commerce
Organisational skills
Adobe Experience Manager
Multi-channel digital marketing campaigns
Business

Full job description

E-Commerce Executive

Sales & Marketing - Marcoms

The Langham, London; Europe’s first Grand Hotel is currently recruiting for the E-Commerce Executive to join our talented Sales and Marketing team. We’re an equal opportunities employer, and we welcome and value applications from all communities.

The E-Commerce Executive will work closely with the Head of E-Commerce to help deliver the hotel’s digital marketing strategy across online channels. This is an excellent opportunity for someone early in their digital marketing career to gain hands-on experience across website management and optimisation, email marketing and paid media within a world-class luxury hotel environment.

ABOUT THE ROLE
In the role of E-Commerce Executive, your key focus will be to:

Assist with the coordination and maintenance of hotel and outlet pages across all online channels
Ensure hotel and F&B website content is kept accurate, up to date, and on-brand at all times
Support the Head of E-Commerce in identifying opportunities to improve the digital customer journey
Support the management of EDM calendars across hotel outlets and databases
Assist with content planning, coordinating photography briefs and creative assets ahead of send dates
Help build email campaigns in Salesforce Marketing Cloud under the guidance of the Head of E-Commerce
Provide administrative and logistical support for paid media campaigns, including briefing coordination and asset trafficking
Assist with tracking, tagging, and reporting across digital marketing campaigns
Monitor competitor digital activity and report findings to the Head of E-Commerce
Support photoshoots to help ensure creative assets are suitable for digital use
Assist the Marketing Communications team and Social Media Manager with video content for social media where required
Contribute to monthly reporting on digital performance across analytics platforms
Regularly update and merchandise the in-hotel TV system

ABOUT YOU

A degree in Marketing, Business, Hospitality, or a related field is preferred but not essential
Some exposure to digital marketing, e-commerce, or a hospitality environment is advantageous
Comfortable working collaboratively within a team and with colleagues across departments
Familiarity with Adobe Experience Manager is advantageous; a willingness to learn is essential
Basic understanding of email marketing platforms; experience with Salesforce Marketing Cloud is a bonus
Good organisational skills and attention to detail
A proactive attitude with a desire to grow and develop within the role
Interest in digital marketing, e-commerce, or the hospitality industry

YOUR BENEFITS

Financial Wellbeing

Discretionary Service Charge
28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
Access to Wagestream – a salary advance benefit
Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
Discounted accommodation at The Langham, London for you and your family
Discounts for you, your friends and

Quick apply

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