Customer experience specialist Work, Jobs in Portsmouth, Ham (with Salaries)

Employment Specialist - Connect to Work
Portsmouth City Council —Portsmouth
- £32,061 - £36,363 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
Procurement & Production Coordinator
Precision Products (Portsmouth) Ltd —Havant
- £30,000 - £35,000 a year
- Full-time
- Data entry
- IT
- Free parking
- Flexitime
Quick apply
1d
Customer Success Executive
Novatech Ltd —Portsmouth
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Employee assistance programme
9d
Service Desk Analyst
Bell Integration United Kingdom —Portsmouth
- Monday to Friday
- Customer service
- Driving
- Computer networking
2d
Digital Analytics Specialist
Semantic Ltd —Southampton
- £45,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Flexitime
- Work from home
Quick apply
Mission Operations Specialist - UK
Saronic Technologies —Portsmouth
- Full-time
- Military
- Engineering
- Analysis skills
- Annual leave
10d
Patient Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £25,272 a year
- Part-time
- Customer service
- English
6d
Junior Cyber Security Consultant
Redbay —Portsmouth
- £31,000 - £42,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Communication skills
- Work from home
- Gym membership
Operations & Solutions Support Executive
More Than Safety Ltd —Southampton
- £32,000 - £36,500 a year
- Full-time
- Customer service
- Driving
- Travel
- Profit sharing
Quick apply
Customer Service Specialist
Carsa Limited —Southampton
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
4d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Southampton
- Temporary
- Customer service
Administrative Officer
Hampshire County Council —Hayling Island
- £16,335 - £26,244 a year
- Microsoft Outlook
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
8d
Customer Service and Retail Support
Socal89 Ltd —Southampton
- £13 an hour
- Full-time
- Customer service
- In-person
- School
Quick apply
Oven cleaner
Oven Support England LTD —Portsmouth
- Up to £35,000 a year
- Overtime
- Customer service
- Maintenance
- No experience needed
Quick apply
Crewing Coordinator
OEG Energy Group —Portsmouth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Business Administrator
COLAS ROADS UK —Portsmouth
- £24,800 - £29,000 a year
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Administrative Assistant
OEG Energy Group —Portsmouth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Housing Depot Operative
Portsmouth City Council —Portsmouth
- £17,532 a year
- Monday to Friday
- English
- Driving
Customer Service Specialist
CPG LOGISTICS —Fareham
- £25,116 a year
- Monday to Friday
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Business Support Assistant (Older Adults)
Hampshire County Council —Havant
- £25,186 - £26,244 a year
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
8d

I want to receive the latest job alerts for customer experience specialist in portsmouth, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near portsmouth, ham

Employment Specialist - Connect to Work

Portsmouth City Council -
Portsmouth

Apply Now

Job details

Fixed term contract
£32,061 - £36,363 a year

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
IT

Full job description

Job Introduction

Contract: Fixed term contract for 2 years.

Locations: Portsmouth Civic Offices & community-based outreach locations.

DBS Disclosure at basic level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

The Service

Portsmouth City Council's Employment, Learning and Skills delivers a wide range of DWP, ESFA and ESF funded programmes. The programmes we work on provide support to residents within local communities; many of whom are either long term unemployed, have a disability or health condition, including mental health issues, or have other barriers as to why gaining sustained employment is proving to be a challenge. Services include relevant interventions for young people and other excluded or vulnerable groups to provide local communities with an inclusive workforce.

Your New Role

Working within Portsmouth City Council's Connect to Work Employment Programme, the role will include managing a caseload of eligible Participants to assist them in securing sustainable paid employment in line with their preferences; also supporting eligible Participants with job retention. You will deliver a high-fidelity approach (for which training will be given); providing person centred advice and guidance to Participants, whilst building positive relationships with local employers, to enable Participants to move into suitable employment.

You will support the team to generate referrals to Programme and engage with the local community to support eligible residents with employment support and job retention services. Connect to Work is a 'work first' intervention designed to support people into sustained employment.

Who is the person?

You will possess strong employer engagement skills, to support essential job search activities and develop positive relationships with employers to maximise employment opportunities. You will be adept at negotiating job opportunities that align with each individual's strengths, needs, abilities, and preferences. Additionally, you will be capable of managing and supporting a caseload of clients, conducting vocational assessments, and creating action plans through regular meetings to monitor and review progress both pre- and post-employment.

You will also provide job retention support for participants at risk of losing their jobs and maintain an equality and diversity approach at all times. Strong IT skills are essential, including proficiency in customer databases, Microsoft Excel, Word, and online communication platforms like Teams. You will be able to work independently and within a team, demonstrating flexibility to cope with varying demands and a drive to succeed by setting high personal standards to meet targets.

Special Conditions

Driving Licence and use of a car for business is desirable, because travel will be involved across the city - this is because you will be regularly visiting employers, work placements hosts and customers to carry out employment engagement, placement host reviews and customer in work reviews as well as on occasion to accompany clients to interviews.

Due to the diversity of our customer base, the need for regular one to one meetings and the flexibility required in delivering our contracts, a basic DBS Check will be required.

We reserve the right to close the advert early if we find a suitable candidate. We will interview as we go along so please apply early.

How to apply

To make sure your application is above the rest, please download the Job Profile below to ensure your application matches the requirements of the role.

When completing your application you will be required to complete a personal statement, please give examples of your experience and any transferrable skills. Please align your answers with the points on the job profile. This is your opportunity to showcase yourself and your achievements.

Please note that this role is office based.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

Our recruitment process

We anonymise applications during application & shortlisting to ensure only relevant information is considered.

Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal

We offer hybrid working with the expectation to attend the office 2 days a week (pro rata for part time) depending on the role and business needs.

To make sure your application is above the rest, please download the Job Profile below to ensure your application matches the requirements of the role.

We are looking for talented candidates who resonate with our core values. Authenticity and honesty in your application is vital to determine whether you are a good fit for the role.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal. We are committed to offering an interview to all those candidates that qualify under one of our commitments and meet the minimum criteria, however for roles that receive a large number of applications, this is not always possible, and we will select the candidates that best meet the minimum criteria

About Portsmouth City Council

What we can offer you:

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Should you require any support in completing the application form please contact [email protected]. or call the recruitment team on 023 92 616800

Apply Now

Refine Your Search

customer experience specialist jobs in portsmouth, ham

Employment Specialist - Connect to Work

Procurement & Production Coordinator

Customer Success Executive

Service Desk Analyst

Digital Analytics Specialist

Mission Operations Specialist - UK

Patient Administrator

Junior Cyber Security Consultant

Operations & Solutions Support Executive

Customer Service Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Administrative Officer

Customer Service and Retail Support

Oven cleaner

Crewing Coordinator

Business Administrator

Administrative Assistant

Housing Depot Operative

Customer Service Specialist

Business Support Assistant (Older Adults)

I want to receive the latest job alerts for customer experience specialist in portsmouth, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected