Liaison Work, Jobs in Portsmouth, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
4d
Tenant Liaison Officer
Sureserve —Portsmouth
- £27,976 a year
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Work Based Tutor
University of Portsmouth —Portsmouth
- £35,608 - £39,906 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
5d
Customer Liaison Officer – Clean Water Framework
Cappagh Group of Companies —Havant
- From £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Conflict management
Quick apply
7d
Security & Vetting Support Officer
Portsmouth Water —Havant
- £36,223 - £40,120 a year
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Virtual School Education Liaison Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Temporary
- Hybrid work
- School
- Time management
5d
Facilities & Operations Assistant (Maternity Cover)
RNRMC —Portsmouth
- Up to £25,000 a year
- Full-time
- Hybrid work
- Front desk
- In-person
- Free parking
- Annual leave
Quick apply
10d
Project Coordinator – Marine Coordination
OEG Energy Group —Portsmouth
- Full-time
- Microsoft Office
- Analysis skills
- Travel
- Annual leave
13d
Pastoral Worker
University of Chichester (Multi) Academy Trust —Portsmouth
- £22,107 - £23,961 a year
- University
- In-person
- School
- Employee discount
- Sick pay
Quick apply
English as Additional Language Co-Ordinator (EAL)
Bitterne Park School —Southampton
- £22,601 - £35,259 a year
- Part-time
- English
- Communication skills
- School
- Free parking
Quick apply
12d
Domestic Abuse Outreach Worker (Adults) – New Forest*
Southern Domestic Abuse Service —New Forest
- £26,805.75 - £27,464.70 a year
- Part-time
6d
Library Co-ordinator
St Philip Howard Catholic School —Bognor Regis
- From £13.26 an hour
- Part-time
- English
- Working with children
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Associate Client Manager (Trainee Adviser Pathway)
Keyplan Wealth —Brockenhurst
- £24,420 - £31,500 a year
- Full-time
- Hybrid work
- English
- Travel
- Financial services
Quick apply
2d
Operations Manager
Swan Medical Group —Liphook
- £38,000 - £44,500 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
6d
Medical Science Liaison I, Specialties(Northeast)
GeneDx —Portsmouth
- £150,000 - £165,000 a year
- Remote
- Doctoral degree
- Sales
- Public speaking
- Employee stock purchase plan
- Annual leave
6d
Case Update Assistant
OSB Group —Fareham
- £24,550 a year
- Full-time
- Communication skills
- Annual leave
6d
Apprentice Programme Coach & Team Leader
Iglu.com —Portsmouth
- Google Suite
- Microsoft Office
- Mentoring
5d
Exams Officer and Arbor (MIS) Lead
TKAT (The Kemnal Academies Trust) —Gosport
- £30,287 - £33,178 a year
- Full-time
- Microsoft Excel
- Leadership
- Communication skills
- Employee assistance programme
9d
Project Delivery Coordinator
LEDFlex Group Ltd —Winchester
- £28,500 - £32,000 a year
- Full-time
- Microsoft Excel
- PMP
- CAD
- Annual leave
Quick apply
Sales Executive
REL Field Marketing —Portsmouth
- £15,862.08 a year
- Part-time
- Merchandising
- IT
- Employee discount
- Life insurance

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

liaison jobs in portsmouth, ham

Resident Liaison Officer - Social Housing

Tenant Liaison Officer

Work Based Tutor

Customer Liaison Officer – Clean Water Framework

Security & Vetting Support Officer

Virtual School Education Liaison Officer

Facilities & Operations Assistant (Maternity Cover)

Project Coordinator – Marine Coordination

Pastoral Worker

English as Additional Language Co-Ordinator (EAL)

Domestic Abuse Outreach Worker (Adults) – New Forest*

Library Co-ordinator

Associate Client Manager (Trainee Adviser Pathway)

Operations Manager

Medical Science Liaison I, Specialties(Northeast)

Case Update Assistant

Apprentice Programme Coach & Team Leader

Exams Officer and Arbor (MIS) Lead

Project Delivery Coordinator

Sales Executive

I want to receive the latest job alerts for liaison in portsmouth, ham

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