Business support manager Work, Jobs in Poynton, Chs (with Salaries)

Dialler Manager
TFLI Limited —Prestbury and Tytherington
- £33,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
- Free parking
- Gym membership
Quick apply
Global Category Manager - Capital Projects Strategic Procurement
Alkegen —Alderley Park
- £115,000 - £140,000 a year
- Full-time
- Management
- Master's degree
- Presentation skills
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
Operational People Manager
Financial Ombudsman Service —Manchester
- £59,297 a year
- Part-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Flexible schedule
5d
Business Operations Excellence Manager
STOA Business Services Ltd. —Manchester
- £88,000 a year
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
Learning Facilitator Co-ordinator
The Trafford & Stockport College Group —Stockport
- £36,657 - £38,382 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Regional Operations Director - Places Leisure
Places for People —Manchester
- £80,000 - £90,000 a year
- Travel
- Contracts
- Leadership
- Annual leave
- Employee discount
Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
Commercial Support Manager
EMR Group —Warrington
- Full-time
- Customer service
- Travel
- IT
- Annual leave
Quick apply
Business Support Officer
Petty Pool Vocational College —Northwich
- £28,300.99 - £32,808.61 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
6d
Operations Manager
Amtri Veritas Ltd —Macclesfield
- £50,000 - £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Training Manager - Drainage
MetroRod Ltd —Macclesfield
- Up to £50,000 a year
- Full-time
- Management
- Sales
- Maintenance
- Free parking
- Annual leave
Quick apply
Account Manager Capital Sales - North West & North Wales Territory
Baxter —Stockport
- Sales
- Computer literacy
- Microsoft Office
- Annual leave
CRM (HubSpot) & Business Systems Specialist
Speedy Freight —Knutsford
- £35,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Sales
- In-person
Quick apply
6d
Senior Manager - Business Services Procurement - 12-month FTC
The Co-operative Bank —Manchester
- Up to £90,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
Business Administrator
Care UK —Macclesfield
- £12.92 an hour
- Part-time
- Microsoft Office
- Employee discount
Project Manager
Cheshire East Council —Crewe
- £48,072 - £54,994 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
3d
Manager Internal Communications
Adidas —Stockport
- Full-time
- Hybrid work
- Project management
- In-person
- Communication skills
- Work from home
- Employee discount
3d
Customer Liaison Manager
Solus Accident Repair Centres —Warrington
- £30,000 - £40,000 a year
- Full-time
- Remote
- Employee discount
13d

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Dialler Manager

TFLI Limited -
Prestbury and Tytherington

Quick apply

Job details

Permanent | Full-time
£33,000 - £50,000 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Private medical insurance
Gym membership
Life insurance
On-site parking

Qualifications

Outbound sales
Microsoft Excel
Sales
Analysis skills
Bachelor's degree
Communication skills
A Level

Full job description

TFLI is a global marketing and technology company specialising in data-driven customer acquisition at scale, with offices in both the UK and the US. We own and operate two powerful comparison platforms—CommercialExperts.com and ConsumerExperts.com—promoting over 35 products and generating thousands of high-intent customer enquiries daily.

At TFLI, FUN is one of our core values. We believe work should be exciting and energetic, which is why our brand-new, custom-built office is filled with games, competitions, and team challenges designed to keep everyone motivated as we smash our targets together.

We are an ambitious, rapidly scaling marketing and lead generation business entering an exciting new growth phase. With new products launching and an expanding global footprint, we will be entering new markets in 2026. We are now looking for a talented Dialler Manager to support our growing contact centre operation and help maximise performance, compliance, and lead delivery quality as part of this journey.

What We’re Offering You

Compensation: £33,000 base salary + realistic performance-based bonus scheme, taking your realistic OTE up to £50,000+ per year depending on experience and performance.
Health & Wellness: Private medical insurance (after 2 years of service) and a gym membership.
Office Perks: Modern workspace featuring a pool table, table tennis, and FIFA available during breaks. Smart casual dress code and free on-site parking.
Incentives & Socials: Quarterly company events and monthly team lunches when company targets are achieved. Win token prizes, unforgettable experiences, or the ultimate incentive: VIP live event experiences with stage-side seats and exclusive Hideaway lounge access at the Co-op Live Arena.
Future Growth: Clear career progression opportunities and a culture of internal promotion as our global company expands.
Retirement & Security: Company pension scheme and life insurance.

Role Overview & Responsibilities

We are looking for a highly organised, analytical, and performance-driven Dialler Manager who enjoys optimising outbound contact strategies, improving operational efficiency, and supporting high-performing sales environments. In this role, you will have a supportive, high-performance environment where innovation, initiative, and ownership are encouraged.

Manage & Optimise Campaigns: Own and optimise outbound dialler campaigns across multiple sales teams.
Monitor Productivity: Track dialler performance, agent productivity, and campaign efficiency daily.
Strategy Implementation: Configure and maintain dialler strategies, pacing, call routing, and lead allocation.
Data Analysis & Insights: Analyse call data and reporting to identify trends, performance improvements, and operational insights for senior management.
Maintain Compliance: Work closely with the Compliance team to ensure campaigns remain fully compliant with regulations and internal policies.
Cross-Department Collaboration: Collaborate with Sales and Operations teams to maximise contact rates and conversion performance.
Data Management & Processes: Support data management, campaign uploads, and suppression processes.
Proactive Troubleshooting: Resolve dialler and campaign issues proactively to minimise operational downtime.
Forecasting & Capacity Planning: Assist with forecasting, data planning, and capacity management across campaigns.
Continuous Improvement: Contribute to continuous improvement initiatives within the contact centre environment.

What We’re Looking ForEssential Skills & Experience

Experience: Minimum 2 years of experience within a dialler, contact centre, or sales operations role.
System Knowledge: Proven experience managing outbound dialler systems within a contact centre or sales environment.
Analytical Mindset: Strong analytical and problem-solving skills, with advanced Excel and reporting capabilities.
Commercial Awareness: A strong understanding of outbound sales operations and a focus on achieving performance targets.
Strong Communication: Confident communicator with the ability to collaborate effectively across technical and non-technical departments.
Organisation & Resilience: Highly organised with excellent attention to detail, a proactive mindset, and a continuous improvement approach. Comfortable working in a fast-paced, target-driven environment.
Education: A-Level or equivalent qualification.
Work Authorisation: United Kingdom work authorization is required.

Desirable Experience

Previous experience using MaxContact is preferred but not essential.
Experience with outbound campaign management preferred.
An Undergraduate Degree is preferred but not essential.

Ready to Apply?

If this sounds like your kind of challenge, please send your CV along with a short note or cover letter outlining three reasons why you would be a great fit for this role.

Job Types: Full-time, Permanent
Work Location: In person (Macclesfield)

Pay: £33,000.00-£50,000.00 per year

Benefits:

Casual dress
On-site parking

Work Location: In person

Quick apply

Refine Your Search

business support manager jobs in poynton, chs

Dialler Manager

Global Category Manager - Capital Projects Strategic Procurement

Assistant General Manager-Experience & Innovation

Operational People Manager

Business Operations Excellence Manager

Customer Experience Team Manager

Learning Facilitator Co-ordinator

Regional Operations Director - Places Leisure

Telesales Team Manager - Customer Loyalty

Commercial Support Manager

Business Support Officer

Operations Manager

Training Manager - Drainage

Account Manager Capital Sales - North West & North Wales Territory

CRM (HubSpot) & Business Systems Specialist

Senior Manager - Business Services Procurement - 12-month FTC

Business Administrator

Project Manager

Manager Internal Communications

Customer Liaison Manager

I want to receive the latest job alerts for business support manager in poynton, chs

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