Guest service agent Work, Jobs in Poynton, Chs (with Salaries)

Guest Service Agent
Aloft By Marriott Manchester —Manchester
- Weekend availability
- Hospitality
- Hotel
- Front desk
Quick apply
10d
Central Reservations & Events Agent
Mollies —Manchester
- £28,000 a year
- Weekend availability
- Bar
- Hotel
- Guest services
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Pool Leisure Attendant - Part Time
Urbanbubble —Manchester
- £12.71 - £13.70 an hour
- Part-time
- Microsoft Word
- Databases
Quick apply
Guest Service Manager
Hampton by Hilton Manchester Northern Quarter —Manchester
- Part-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Manager
Holiday Inn Express Manchester City Centre —Manchester
- Full-time
- English
- Hotel
- Conflict management
- Annual leave
- Employee assistance programme
Quick apply
Academy Activity Assistants (Casual)
Manchester United —Manchester
- Part-time
- First Aid Certification
- Organisational skills
- Communication skills
Guest Services Assistant
Valor Hospitality —Manchester
- £13.08 an hour
- Full-time
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
13d
Senior Meeting & Events Executive
Holiday Inn Manchester City —Manchester
- Full-time
- Hotel
- Employee discount
Quick apply
Reservations Agent
FAIRMONT —Knutsford
- Full-time
- Hotel
- Organisational skills
- In-person
Quick apply
Hospitality Chef - Aether Private Terminal
Manchester Airport —Manchester
- £14.79 an hour
- Part-time
- Hospitality
- Customer service
- Computer literacy
- Free parking
- Employee assistance programme
2d
Finance & Office Manager
Dale Industrial Complex Ltd Astley Park Estate, Kennedy Road, Chaddock Lane, Astley, Manchester M29 7JY —Manchester
- £26,000 - £30,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Flexible schedule
Quick apply

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Guest Service Agent

Aloft By Marriott Manchester
Manchester

Quick apply

Job details

Full-time
10 days ago

Qualifications

Guest check-in and check-out
Hospitality
Guest relations
Hotel and accommodations experience
Accommodation booking
Front desk
Guest services
Guest services telephone call handling
Communication skills
Hotel front office operations
Hotel experience

Full job description

Job Overview

The Guest Service Agent plays a key role in delivering a friendly, efficient, and memorable experience for all guests at Aloft by Marriott. This position is primarily based on Reception, acting as the first point of contact for guests, while also supporting the F&B operation as required to ensure smooth daily hotel operations.

The successful candidate will be passionate about hospitality, have a positive and proactive attitude, and be always committed to upholding Marriott brand standards.

What will I be doing?

As Guest Service Agent, you will:

· Be the friendly face that welcomes guests, making their first impression unforgettable from check-in to check-out.

· Handle check-ins, check-outs, and everything in between with ease, helping guests settle in seamlessly.

· Be the go-to person for guest questions, whether it's the best brunch spots nearby or directions to local attractions.

· Process bookings and payments with precision, ensuring every detail is spot-on for a hassle-free stay.

· Work with housekeeping and maintenance teams to quickly handle guest requests and keep everything running smoothly.

· Keep the front desk looking sharp, creating an inviting and professional vibe for every visitor.

· Manage daily tasks like calls, emails, and reservations with efficiency, staying cool under pressure.

· Assist guests during breakfast to ensure they receive the brand standard Hamptonality breakfast.

· Go the extra mile for special requests, adding that extra touch to make guests' stays memorable.

What are we looking for?

To successfully fill this role, you should demonstrate the following:

A welcoming personality who loves connecting with people and making their day brighter.
Strong communication skills, comfortable chatting with guests and coordinating with team members.
Sharp attention to detail, especially when it comes to handling guest needs and reservations.
A problem-solver who can think on their feet, handling any situation with a positive attitude.
Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
High energy and adaptability, thriving in a fast-paced environment where no two days are the same.
Experience within the hotel or hospitality industry.
Resilient, adaptable, and able to remain calm under pressure in a fast-paced environment.
Impeccable grooming and professional presentation.
Flexibility to support the operation across various shifts, including weekends and holidays.

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

guest service agent jobs in poynton, chs

Guest Service Agent

Central Reservations & Events Agent

Pool Leisure Attendant - Part Time

Guest Service Manager

Guest Service Manager

Academy Activity Assistants (Casual)

Guest Services Assistant

Senior Meeting & Events Executive

Reservations Agent

Hospitality Chef - Aether Private Terminal

Finance & Office Manager

Other jobs to consider

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