Technical support agent Work, Jobs in Preston, Lan (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Frontline Support Agent
Fuuse Limited —Lancaster
- £14.50 an hour
- 12 hour shift
- Hybrid work
- Software troubleshooting
- Customer service
- Free parking
- Work from home
Quick apply
Assistant Accountant - Assets & Investments
Places for People —Preston
- Up to £42,310 a year
- Microsoft Excel
- Accounting
- Employee discount
- Flexible schedule
9d
Non-Domestic Rating Caseworker
HM Revenue and Customs —Preston
- £31,096 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
14d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Preston
- £3,800 a month
- Full-time
- Sales
Quick apply
Clerical Support - Days
Westinghouse Electric Company —Preston
- Hybrid work
- Travel
- Contracts
- Employee assistance programme
- Life insurance
13d
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Preston
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Contracts Engineer
Balfour Beatty —Preston
- Engineering
- No degree
- Leadership
Residential Conveyancer
Mallory Pryce —Preston
- £40,000 - £50,000 a year
- Hybrid work
- Organisational skills
Quick apply
Conveyancing Assistant
Mallory Pryce —Chorley
- Hybrid work
- Administrative experience
- Organisational skills
- IT
Quick apply
Civil Site Engineer
MWHTreatment —Preston
- AutoCAD
Site Agent
Bethell Construction Ltd —Kearsley
- Full-time
- Microsoft Office
- Supervising experience
- Contracts
Civil Section Engineer
MWHTreatment —Preston
- AutoCAD
Commercial Property Lawyer
Eventus Recruitment Group —Lytham
- £35,000 - £55,000 a year
- Organisational skills
- IT
- Financial services
- Annual leave
- Sick pay
Building Control Group Leader
Salford Council —Swinton
- £59,255 - £61,343 a year
- Leadership
- Communication skills
2d
Residential Conveyancer (Work from home)
Mallory Pryce —Preston
- Remote
- Organisational skills
- Work from home
Quick apply
Senior Civil Site Engineer
MWHTreatment —Preston
- AutoCAD
Junior Commercial Advisor
Verisure Services (UK) Limited —Bolton
- £3,800 a month
- Full-time
Quick apply
Conveyancing Fee Earner - Hybrid
Mallory Pryce —Bolton
- Up to £45,000 a year
- Hybrid work
- Accounting
Quick apply
8d

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support agent jobs in preston, lan

IT Service Desk Engineer

Frontline Support Agent

Assistant Accountant - Assets & Investments

Non-Domestic Rating Caseworker

JUNIOR SALES ADVISOR

Clerical Support - Days

1st line Service Desk Agent

JUNIOR SALES CONSULTANT

Contracts Engineer

Residential Conveyancer

Conveyancing Assistant

Civil Site Engineer

Site Agent

Civil Section Engineer

Commercial Property Lawyer

Building Control Group Leader

Residential Conveyancer (Work from home)

Senior Civil Site Engineer

Junior Commercial Advisor

Conveyancing Fee Earner - Hybrid

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