customer service manager Work, Jobs in preston (with Salaries)

Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
Supervisor/Shift Manager
Boo Preston —Preston
- £13.50 - £14.00 an hour
- Full-time
- Hospitality
- Supervising experience
- Bakery
Quick apply
Area Manager
Amazon UK Services Ltd. —Preston
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Planning & Support - Team Manager
Davies —Bolton
- Full-time
- Hybrid work
- Management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
1d
Office Manager
Mahood Marquees —St Helens
- £25,000 - £40,000 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Flexitime
Quick apply
4d
Customer Service Manager
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
3d
Customer Service Manager
B&M Retail —Blackburn
- £27,444 a year
- Weekend availability
- Hospitality
- Customer service
- Employee discount
2d
CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
Regional Sales Manager - North
Strongdor Ltd —Morecambe
- £55,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Assistant Shop Manager
British Red Cross —Preston
- £25,213 a year
- IT
- Annual leave
- Flexitime
8d
Business Development Manager (BDM) - Preston - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Preston
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
MINI Retail Sales Manager
Bowker Motor Group —Preston
- Full-time
- Customer service
- Negotiation
- Retail sales
Retail Manager - Automotive
Perrys Motor Sales Ltd —Blackburn
- £30,000 a year
- Full-time
- Sales
- Employee discount
Helpdesk Manager
Eric Wright Group Limited —Preston
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Leadership
- Employee assistance programme
- Sick pay
Quick apply
8d
Aftersales Manager
Chapelhouse Motor Co Ltd —Bolton
- £35,000 - £60,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Paid training
- Health & wellbeing programme
Quick apply
4d
4 day Counter Manager Estee Lauder Preston Fishergate
Estee Lauder —Preston
- Microsoft Excel
- Customer service
- Organisational skills
Sales Manager
NEXT —Preston
- From £16,063 a year
- Part-time
- Employee discount
10d
Hotel Duty Manager
Premier Inn —Preston
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Customer Service Manager - Maghull
Morrisons —Liverpool
- Hospitality
- Team management
- Employee discount
Quick apply

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Customer Service Manager

NSG Group -
Ormskirk

Quick apply

Job details

Full-time
Up to £53,000 a year

Benefits

Company pension
Canteen
Private medical insurance
On-site parking

Qualifications

Supply chain
Logistics
3PL

Full job description

Who are we?

The NSG Group is a global leader in glass manufacturing in three business areas: Architectural, Automotive and Creative Technology.

Our mission is to change our surroundings and improve our world. We work towards our Vision which is based on the strong belief in our long-held values: sincere and ethical culture, commitment to safety and technology, and respect for people.

The role

To lead and optimise the end-to-end Customer Service function, ensuring efficient order management, export coordination, and resolution of customer enquiries and complaints, while representing the voice of the customer to align demand, operations, and service delivery in support of business performance and growth. Duties can be, but are not limited to;

Operates within our Commercial team, supporting the delivery of budgeted revenues across Domestic and Export segments, contributing to overall UK business profitability and performance.
Supports continuity of supply across a c.£100M Upstream business in the UK and Ireland, delivering c.200,000 tonnes annually.
Responsible for outbound supply and customer service performance across UK, Ireland, intra-group, and Export markets.
Manages a team of 1 Team Leader and 4 Customer Account Coordinators.
Oversees approximately £10M annual transport spend, including budget alignment, cost control, and invoice accuracy (SAP and manual processing).
Requires regular engagement with senior Commercial leadership and cross-functional stakeholders including Sales, Operations, Planning, Quality, Procurement, and external customers and transport providers across the UK and Europe.

What are we looking for?

Proven experience in warehousing, logistics, and supply chain operations.
Strong SAP and IT system capability, with the ability to manage data effectively and produce KPI reporting to support performance management and decision-making.
Drive continuous improvement in customer service, order management and logistics processes, improving efficiency, reducing cost, and enhancing overall customer experience.
Manage transport operations and third-party logistics performance, to ensure cost efficiency, service reliability, and budget control.
Ensure continuity of supply and outbound service performance, across UK, Ireland, intra-group and Export markets.

Benefits

25 days holiday (rising to 27 with service) plus declared public holidays.
On site car parking & electric charging ports
On site canteen.
Management Bonus scheme – up to 20% of basic salary (not guaranteed).
Private Healthcare scheme
Holiday Salary Exchange scheme
Group personal pension plan – a defined contribution scheme with up to 8% employer contribution.

We’re redefining the world of glass. Seeing opportunities where others see limits. Transforming cutting-edge research into real-world breakthroughs with knowledge and expertise we’ve built over hundreds of years.

We see trust and freedom helping our people to flourish and do the best work of their careers - delivering our vision of a more sustainable society.

Around the world we see collaboration across our teams, from talented crafters and creators to expert thinkers and makers, all inspiring and supporting one another.

Together we find balance, create quality, and pioneer the future of glass.

NSG Group. Create. Inspire. Belong.

Quick apply

Refine Your Search

customer service manager jobs in preston

Customer Service Manager

Supervisor/Shift Manager

Area Manager

Planning & Support - Team Manager

Office Manager

Customer Service Manager

Helpdesk Manager

Customer Service Manager

CRM Manager

Regional Sales Manager - North

Assistant Shop Manager

Business Development Manager (BDM) - Preston - Circa 41k Package - 53k OTE Uncapped

MINI Retail Sales Manager

Retail Manager - Automotive

Helpdesk Manager

Aftersales Manager

4 day Counter Manager Estee Lauder Preston Fishergate

Sales Manager

Hotel Duty Manager

Customer Service Manager - Maghull

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