Head of customer service Work, Jobs in Prestwick, Say (with Salaries)

Billing Analyst
Castle Water Ltd —Ayr
- £25,000 - £26,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Life insurance
- Sick pay
Quick apply
1d
Customer Delivery Driver
ASDA —Ayr
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
8h
Facilities Management Services Co-ordinator
Mitie —Prestwick
- 12 hour shift
- Customer service
- Communication skills
Area Sales Manager - South East
Glennon Brothers —Troon
- Hybrid work
- CRM software
- Sales
- Negotiation
Quick apply
Head Housekeeper
Fitzsimmons Group —Prestwick
- £13.00 - £13.50 an hour
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Area Sales Manager - North & Midlands
Glennon Brothers —Troon
- Hybrid work
- CRM software
- Sales
- Negotiation
Quick apply
Supervisor - Portland St, Troon
CJ Lang & Son Limited —Troon
- Customer service
- Leadership
- Communication skills
Housekeeper
RAD Hotel Group —Ayr
- £8.00 - £12.71 an hour
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee discount
Quick apply
Venue Manager
Admiral Slots —Kilmarnock
- £30,811 a year
- 8 hour shift
- Customer service
Quick apply
5d
Sous Chef: River Garden
Simon Community Scotland —Ayr
- Customer service
- Restaurant
- Café
Head Chef
BaxterStorey UK —Prestwick
- £30,000 a year
- Full-time
- Management
- Customer service
- Cooking
- Employee discount
Quick apply
7d
Bar staff / 6319 - The Prestwick Pioneer, Prestwick
J D Wetherspoon plc —Prestwick
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
6d
Strategic Manager (Transport & Fleet Management) - EAY12705
East Ayrshire Council —Kilmarnock
- £75,785 - £82,828 a year
- Full-time
- Remote
- In-person
- Work from home
1d
Accounts Assistant
Glennon Brothers —Irvine
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Chef de Partie
The Stravaig —Ayr
- £28,000 - £32,000 a year
- Weekend availability
- Culinary experience
- Customer service
- Cooking
- Employee discount
Quick apply
Chef de Partie
Stage Door & Hollybush Inn —Ayr
- From £33,000 a year
- Part-time
- Hospitality
- Culinary experience
- Customer service
Quick apply
Strategic Manager (Transport & Fleet Management)
East Ayrshire Council —Kilmarnock
- £75,785 - £82,828 a year
1d
Retail Manager
Trump Turnberry - Golf Operations —Turnberry
- Weekend availability
- Hospitality
- Management
- Customer service
- Flexible schedule
Quick apply
Customer Assistant - Food - Irvine Simply Food
Marks & Spencer —Irvine
- £13.41 an hour
- Part-time
- Employee discount
3d
Chef
Priory —Ayr
- £29,645 a year
- Full-time
- Customer service
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply

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Billing Analyst

Castle Water Ltd -
Ayr

Quick apply

Job details

Permanent | Full-time
£25,000 - £26,000 a year
1 day ago

Benefits

Cycle to work scheme
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Excel
Microsoft Office
Analysis skills

Full job description

Billing Analyst- AYR

We’re looking for a confident and dedicated Billing Analyst to join our diligent team in Ayr. Main responsibilities include processing invoice runs within pre-determined specified timelines, producing reports for all areas of the business. A keen eye for detail will help you maintain accuracy of data, analyse the precision of billing processes and identify potential errors.

This position will suit someone who is confident, enjoys problem-solving, and can work under their own initiative in a lively and hardworking environment.

*Job-specific skills testing will be required at interview stage.

This is an onsite role requiring you to be in the office Monday - Friday

Perks you'll enjoy

£24,349 - £26,000 per year DOE
Company pension, life insurance and sick pay
Cycle-to-work scheme
Monday to Friday schedule, so your weekends are all yours

What you'll be doing

Process invoice runs within pre-determined specified timelines.
Analyse the precision of billing processes and identify potential errors.
Maintain accuracy of the billing data in line with set KPI’s.
Onboard new contracts to customer accounts.
Produce weekly/monthly reports for multiple areas of the business.
Follow the Direct Debit process, both cancellations and new set-ups.
Analyse our Wholesale costs to ensure these are as expected, or otherwise take corrective action.
Run scheduled audits and ensure any follow up action is carried out.
Work collaboratively with team members to ensure more complex billing queries are investigated and resolved within set KPIs.
Opportunity for involvement in automation and improvement of business processes.
Manage workload effectively ensuring all tasks are completed within given timescales.
You will be expected to carry out any other duties that may reasonably be required in line with your main duties.

What you'll bring to the role

Previous experience in a Data Analytics or similar position is desirable.
Competent in all Microsoft office packages including Excel.
Strong problem-solving skills with the ability and resilience to deal with challenge and ambiguity.
Must have strong logical and analytical skills.
Must be a strong team player, with the ability to work collaboratively across functions and departments,
Ability to work under pressure and to meet tight deadlines.

Why choose Castle Water?

Castle Water is redefining the utilities sector as one of the fastest-growing and most successful companies in the UK. Guided by our core values of fairness, transparency, tenacity and being supportive, we deliver outstanding service to a diverse range of customers, including some of the UK’s largest companies and public sector organisations.

We believe in putting people first. Whether it’s creating positive interactions with our customers or fostering a supportive workplace culture, our commitment to fairness and transparency ensures we build lasting relationships with our customers.

With over 25,000 5-star Trustpilot reviews, our reputation is built on trust and excellence. We tackle every challenge with tenacity and a dedication to doing what’s fair and right.

Our head office in Blairgowrie, Perthshire, is located within easy reach of Perth and Dundee. As a company embedded in the local community, we actively participate in events that reflect our supportive values. We also have offices in Brentford, London, and Ayr, offering plenty of opportunities to join our growing team.

If you’re looking for company that’s dynamic, forward-thinking and values-driven, Castle Water is the place for you.

Job Types: Full-time, Permanent

Pay: £25,000.00-£26,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in prestwick, say

Billing Analyst

Customer Delivery Driver

Facilities Management Services Co-ordinator

Area Sales Manager - South East

Head Housekeeper

Area Sales Manager - North & Midlands

Supervisor - Portland St, Troon

Housekeeper

Venue Manager

Sous Chef: River Garden

Head Chef

Bar staff / 6319 - The Prestwick Pioneer, Prestwick

Strategic Manager (Transport & Fleet Management) - EAY12705

Accounts Assistant

Chef de Partie

Chef de Partie

Strategic Manager (Transport & Fleet Management)

Retail Manager

Customer Assistant - Food - Irvine Simply Food

Chef

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