Customer experience specialist Work, Jobs in Rainworth, Ntt (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Customer Services Executive
Reconomy Connect —Newark-on-Trent
- £27,980 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
Customer Service Specialist
Sherwin-Williams —Sheffield
- £27,895 - £34,044 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
8d
Sous Chef
Landmarks College —Rainworth
- £26,375 - £32,293 a year
- Full-time
- Hospitality
- In-person
- Teaching
- Free parking
Quick apply
3d
Customer Service Advisor
Experian Information Solutions —Nottingham
- Part-time
- Hybrid work
- Annual leave
3d
Customer Contact Specialist
Listers —Lincoln
- Up to £30,000 a year
- Overtime
- Microsoft Office
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Employee discount
Vehicle Handover Specialist and sales support
Kimberley Caravan Centre Ltd —Nottingham
- £26,000 - £28,000 a year
- Weekend availability
- No experience needed
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
8d
Event & Marketing Assistant
PEAK MARKETING LIMITED —Nottingham
- £32,420.00 - £37,724.51 a year
- Full-time
- Social media management
- In-person
- Communication skills
Quick apply
2h
Application Specialist - Sectra Medical
Sectra AB —Mansfield
- Sales
- English
- Master's degree
2d
Support Analyst
Nottingham Trent University —Nottingham
- £28,608 - £32,089 a year
- Full-time
- Hybrid work
- Customer service
- University
- In-person
- Annual leave
- Employee discount
4d
Customer Service Executive
Barbon Group Ltd. —Lincoln
- Hospitality
- Customer service
Quick apply
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
7d
Sales Consultant
CW Sellors Group Ltd —Bakewell
- £12.71 an hour
- Part-time
- Sales
- Customer service
- Merchandising
- Employee discount
Quick apply
9h
Material Controller
Integrated Doorset Solutions Limited —Mansfield
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
8h
Marketing Manager
ONYX Insight —Nottingham
- £45,000 - £50,000 a year
- Full-time
- Sales
- Project management
Quick apply
Employment Specialist
Reed In Partnership —Chesterfield
- £31,000 - £33,400 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
Porter
Medirest —Mansfield
- £12.92 an hour
- Full-time
- Customer service
- Hotel
- Restaurant
Tele Sales Executive
Multy Lift Forktrucks —Mansfield
- £25,000 a year
- Monday to Friday
- Hybrid work
- Sales
- IT
- Negotiation
Information Assistant
Nottingham Trent University —Nottingham
- £25,470 - £26,583 a year
- Full-time
- Customer service
- University
- IT
3d
Digital Content Specialist
E.ON UK PLC —Nottingham
- £46,636 - £58,937 a year
- Full-time
- Hybrid work
- Communication skills
8d

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customer experience specialist jobs near rainworth, ntt

Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

customer experience specialist jobs in rainworth, ntt

Customer Service Team Leader (12 month contract)

Customer Services Executive

Customer Service Specialist

Sous Chef

Customer Service Advisor

Customer Contact Specialist

Vehicle Handover Specialist and sales support

Event & Marketing Assistant

Application Specialist - Sectra Medical

Support Analyst

Customer Service Executive

Customer Service Advisor

Sales Consultant

Material Controller

Marketing Manager

Employment Specialist

Porter

Tele Sales Executive

Information Assistant

Digital Content Specialist

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